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Yamitsuki

1028 Arch St, Philadelphia, Pennsylvania, United States, 19107-3002

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My friend and I went to Yamitsuki for restaurant week to chat since we don’t see each other often. We ordered drinks(a bottle of wine), appetizers, main course, and dessert. Our food came out and we started to eat. As we are eating our main meal the waiter came over with the bill before we were provided our desserts. We advised her why is she asking for the tip when we have not competed our meal and drinks. She advised it is not included in the bill and it is required we asked where it states it is required and she changed her response to it is not required. We stated we have no problem with tipping but she should not be asking for the tip before we leave. We then at the end of our meal got up to leave and she ran after us to say why didn’t you tip us. My friend stated at this point it is harassment and I would like to talk to your manager and they advised the manager is not here and would not provide the name to us to contact. I then asked for the manager to contact me and they refused and sent my tip back which I sent back to her and said please have your manager contact me.I called the next day and they hung on me when I asked for the manager after stating the manager is not here and I can not get his name. I would like for a refund or a credit for my services this was VERY RUDE AND DISRESPECTFUL. We didn’t see anyone else get treated this way and believe it was very racist treatment. I will keep reporting until something has been done!

Customer Response • Feb 16, 2020

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Revdex.com:

At this time, I have not been contacted by Yamitsuki regarding complaint ID.

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Address: 1028 Arch St, Philadelphia, Pennsylvania, United States, 19107-3002

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