Yankee Auto Sales, Inc.

Review: Bought a 12 yr. old convertible auto on 8/15/15 picked up car in the late afternoon on 8/17/15 on the morning of 8/18/15 the convertible top stopped working and oil was leaking out of the tops piston. I called the dealer and they told me that I bought it as is and since I got a good price on the car that they would not pay to fix it at all.

I had the car for less than 12 hrs.Desired Settlement: Payment of the repair(s) or refund of purchase price and return of vehicle.

Business

Response:

In response to this complaint.Since the vehicle is 12 years old, the vehicle was sold "as is" as per ct state statue. At the time of the sale the top was in working condition. We honored the customers negotiated $500 off the selling price at the time of sale. We suggested a service facility where he can bring his vehicle for the repair and the facility would charge him dealer price, he rejected.Barbara G[redacted]

Consumer

Response:

Review: [redacted]

I am rejecting this response because: The negotiated price of the car has no bearing on the fact that after only 12 hrs. the top failed. The repair shop knows nothing of any dealer price. Regardless of state statue selling a vehicle of any age from a dealer that fails almost immediately and then wont stand behind it is a bad business decision. Up to that point I would have recommended the dealer to my friends and even probably bought my daughter a car there for school. So your decision to save $700 on the repair and have a very happy life long customer has cost you money in the long run.