Yankee Gas, Fireplace & Grill City

To whom it may concern, I am going to refund Ms [redacted] the cost of the visit by our technicianYankee wishes to act in good faith and if this customer is this unhappy then I would like to resolve this situationThank you [redacted] ***

[A default letter is provided
here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #***I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Regards,
*** ***

To whom it may concern,  I am going to refund Ms [redacted] the cost of the visit by our technician. Yankee wishes to act in good faith and if this customer is this unhappy then I would like to resolve this situation. Thank you [redacted]