Yankee Harley-Davidson

Review: I am writing in regards to a consumer complaint regarding Yankee Harley Davidson ###-###-#### on Sunday June 16 th 2013 I went down to Yankee Harley located in Bristol Ct and was taking a look at some of the used motorcycles they had on their lot after being approached by one of the Salesmen [redacted] and taking a test drive on one that I liked I decide that I would like to purchase it and was presented with some documents to sign which I was told was to see if I would qualify for some financing after I was told that I did qualify Mr [redacted] General Manager had me go into the finance office to sign some documents. I was asked if I wanted the extended warranty which I stated that I did along with the extended warranty was told that a VIP package was also included in the extended warranty and would be included into the financing package.After signing some of the Documents came home and started reviewing the contract again and saw that the VIP package was a separate charge in the financing documents for 1,999.00 with another initial charge for the extended warranty of 1,319 dollars (see attached) .I gave an initial deposit of 200.00 dollars on my credit card which I want back and have put in a dispute compliant with the credit card company regarding this issue.On June 17th Yankee called me and asked when I would be down since I was going to leave them a 4,000 dollar down payment on the vehicle when I showed up and let them now that I did not want the VIP package and was not made aware that it was a separate charge ** the General Manager told me that they were not changing anything that I signed for it and I now have to take it after explaining that I was told that it was included in the extended warranty ** got very Irate and stated GIVE ME YOUR MONEY you owe Harley Davidson 4,000 dollars I let him know at that point with the VIP package still in the contract I WAS NOT TAKING ANYTHING and walked out which I was followed outside and asked to reconsider. I was treated like someone who had just stolen from this establishment my friend and witness James Violette who came with said when we left he would not have believed the strong arm tactics ** was trying to use if he had not seen it for himself.My compliant is they misrepresent and do not verbally make it understood all disclosures in regards to right of refusal all they had to do is take the VIP package out and the deal would have been done. I even offered an extra 1,000 dollars for the Motorcycle and ** did not want to hear it in order to take the VIP package out which is nothing more than a free oil change every 2,500 miles a great profit margin for the dealership and for someone who will only use the bike on weekends and not put that many miles on it in a single year not worth the extra charge.I came home that Monday June 17th called [redacted] Insurance my Credit Card Company [redacted] and also Harley Davidson finance and cancelled everything Harley stated on Monday that the loan had not been funded and that I was not in the system yet and it would take a few weeks magically 2 days later I called to make sure it was cancelled and at that point was told it was an active loan. I have lost total trust and confidence in this establishment and there deceptive business practices and so I do not want the bike or anything to do with them and to make sure the loan agreement has been cancelled out totally with Harley Davidson loan # 2[redacted] recently found out that the bike is registered to me after never having taking possession and without ever giving them the 4,000 dollar down payment the loan is now showing up on my credit report.I would like to know how the bike was registered to me and the loan was put through when I cancelled everything within 24 hours and never left the down payment and Yankee Harley still has the motorcycle in their possession. Please see attached copies of cancelled Insurance and Credit card statement all dated on June 16th and June 17th along with Purchase order and other signed documents

Product_Or_Service: Harley Davidson

Account_Number: [redacted]Desired Settlement: DesiredSettlementID: Other (requires explanation)

I would like this loan taken off of my credit report since I cancelled everything in 24 hours never gave them the down payment and they registered the motorcycle in my name after never having taken possession of the vehicle which they still have I understand that if you never have taken possession the motorcycle is not legally yours in the State of CT