Yansonic

Review: YANSONIC, LLC is in the marketing business that makes commissions from the merchants for purchases through its web site (http://www.extrarebates.com/). It advertises cash back to the consumer as an incentive for going through its web site to make purchases. According to the company policy (http://www.extrarebates.com/us/shopping/faq.php#7), the cash back is available for redemption 90 days after a qualified purchase.

On 7/27/13, I made a purchase through the company's web site. The company's own records ("Click Records") also confirm that such a record exists. However, as of 10/30/13, the company has shown any incentive cash back in my account. The company does not list any public phone number. I wrote an email to [email protected] a few days ago but received no response.

My account email address with extrarebates.com is "[redacted]" and the Click Record ID is [redacted].Desired Settlement: YANSONIC, LLC (extrarebates.com) fulfills its obligations in paying out cash back in the total of $$18.10

Business

Response:

The customer already received payment on Nov. 1st, 2013.

Consumer

Response:

Hi [redacted],

My name is [redacted]. I have an existing complaint against Yansonic LLC. The complaint id is [redacted]. I would like to dismiss this complaint because the merchant has corrected the problem. So, I would like to simply dismiss this complaint. I can be reached at ###-###-####. Thank you very much. Thank you for taking this matter seriously which resulted in a satisfactory result.