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Yates & Taylor

320 W Kennedy Blvd STE 600, Tampa, Florida, United States, 33606-1460

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Law firm never refunded my $3500 deposit from 9/3/2019. Yates law firm & ( *** law firm) did not move forward to file a case against the ( Florida Department of corrections ) due to Financial reasons at the law firm . The case was never implemented due the negligence & malpractice of the death of our son *** V.*** ) at FDOC. Fact: Yates law firm said that they will send me a refund since the lawsuit was not carried out. I waited for over three weeks for the refund and I called my Discover credit card company to dispute the charge. Yates law firm contacted me and advised me that they will not send my deposit $3500 since I disputed the charge . As of January 17, 2020 Yates law firm charge my Discover card again for $3500. This a disturbing and unethical practice especially under the conditions of the last 18 months of losing our son Jimmy.Discover advised me that, Yates sent me a check for $2300 on 9/28/19 Check # *** but the check was never endorsed or deposited .It was just a copy of a check to me
that I never received . Where is the integrity of this law firm? As of February 1, 2020, I closed my account at Discover. I filed another dispute charge against Yates law firm for integrity and unethical practices. ? NO Families should Never go though this after losing a loved one,especially a child !!?

Desired Outcome

Billing Adjustment REFUND MY $3500 by certified mail only !! If not ,We will move forward with legal representation for punitive damages that our family has been going through against this law firm since September 2019.

Yates & Taylor Response • Feb 07, 2020

Please see attached business response:

Customer Response • Feb 09, 2020

(The consumer indicated he/she DID NOT accept the response from the business.)
Facts;> *** law insisted me back in September 2019 ,after the other law firm ( *** )decided not to move forward on Medical malpractice negligence case against the (Florida Department of corrections) involving the death of our son *** to seek other law firms that would take our case, I said,many times to Carla Y," We did !! as far as Miami ", Our family has been through enough this past year.,Please return our deposit of $3500 so we can move forward in our lives,Carla Y.,told me she would and she understands what our family went through of losing a son. She was sympathetic,and she would send out a check soon as possible to me . What little savings we have left ,especially Funeral costs and other expenses for my son *** this would be helpful for our family.God bless you under these stressful circumstances with our lives. Every penny helps us now. No family should not go through what we have,especially losing our son. He died in our arms at home almost a skeleton from stage 4 cancer. *** lived in suffered with us for 31 days at home. The constant vomiting and extreme pain my poor son *** went through daily .lm In tears now writing this response to Carla Y. & Revdex.com,, What tears me & my wife have left it will never be replaced after losing our 1st born child, God only knows how much we miss him. We want our son to "Rest In Peace " since no law firm will take this case.Again,please return our deposit of $3500. I can't write anymore my chest is killing me....The *** Family

Yates & Taylor Response • Feb 11, 2020

Of course we are sympathetic to the claimant and his family for the loss of their son. Dying from cancer is a horrible death and it is tragic to lose a child.

We understand it is possible that claimant may be taking out on this firm his frustration with the legal system. However, it must be stressed that virtually every communication from the claimant to third parties regarding this issue has been grossly misleading and, in many instances, complete fabrication.

Moreover, if the claimant had simply informed the most recent personal injury firm (who referred him to us) that his case had already been turned down by several other personal injury firms, it is doubtful they would have taken his case and this firm would never have become involved. As probate attorneys, we do not have the expertise to evaluate a personal injury or wrongful death claim, however, when a personal injury firm refers a case to us, they have already evaluated and accepted the case.

In our telephone conversation of September 11, 2019 when the claimant told me the personal injury firm was dropping his case, I asked him if he was going to seek a second opinion. The claimant then told me for the first time that his case had already been turned down by a number of other firms, including a firm that specializes in the particular type of case the claimant has. Realizing the claimant had knowingly failed to disclose essential facts, I told the claimant that although we had put a lot of time into the case, in sympathy for his son's passing *** would refund the majority of his retainer in approximately two weeks (for the reasons stated in my first response).

As stated in my first response, four days later, unknown to us, the claimant filed for a chargeback of his entire retainer from the credit card company while simultaneously calling our firm to see if his refund was ready. We learned of the chargeback just in time to pull the claimant's refund check from outgoing mail. The claimant has continued to pursue the chargeback, so we cannot issue a refund to him while that is going on.

Meanwhile, the claimant contacts our firm periodically, most recently less than two weeks ago, to state that his credit card company told him to call and we would send him a refund check. His credit card company has never communicated anything of the sort to us. The most recent several communications we have received from or on behalf of the credit card company pertain to arbitration.

In the meantime, the claimant has gone so far as to file a complaint against me with The Florida Bar, which is an extremely serious matter. Fortunately, the claimant has created an extensive paper trail of intentional misinformation and the Bar did not pursue the matter further after copies of the claimant's correspondence were filed with them.

In conclusion, although we remain sympathetic to the claimant for the loss of his son, he is harassing this firm by filing false claims that we cannot resolve. We will add to our file the claimant's complaints to the Clearwater Revdex.com and await further information from the credit card company.

Customer Response • Feb 16, 2020

(The consumer indicated he/she DID NOT accept the response from the business.)
The Facts will not change on these issues & now a compliant with (Yates law firm & *** law firm)with the Revdex.com.#1 *** law firm should never advise me to move forward with this case especially they would not pursue it due to financial issues.In another words it was too costly for them to pursue this case against FDOC in the malpractice & negligence case due to death of our son *** Especially many law firms that I have contacted in the state of Florida said the same thing to me .*** law firm wanted to take the case ,and advised to see Yates law firm to set up a estate for my son. #2. I called (Yates law firm ) Carla Y. NEVER mentioned any fee or deposit of $3500.If she did, I would NOT MOVE FORWARD on this case.Especially with all the financial difficulties we had from funeral expenses & other obligations with the lost our of our son ***. Please understand,my son jimmy had NO Life Insurance. He had Nothing to give 2 children, NOTHING at ALL. We basically emptied what savings we had to help his children. The deposit of $3500 would help our 2 grandchildren On clothing ,shoes,books,haircuts,etc, for school. #3 Carla Y. you told me you would return our deposit of $3500 since *** law firm would not file against FDOC.Because it would be too costly for the firm to move forward on this case.Carla Y. said ,We will send you a check for your deposit by the end of the week. #4. 2 1/2 weeks later no check from Yates law firm. At that time ,I contacted Discover to dispute the charge on my credit card for $3500. Days later I contacted Yates law firm about the check that they were going to send me weeks ago. Carla Y. advised me ,that she had the check in her hand to send out,e but her assistant advise her that Discover disputed the charge. Carla Y. said, I will not be sending the check For your deposit of $3500 unless Discover reverses the charge to her law firm. ( NOTE) all of this would've been avoided if you just simply did what you said you were going to do but you didn't do it to send my deposit back for $3500 I don't know if you have a conscience ,but if you do .I questioned it especially of what our family has been going through these last 18 months of losing our first born child and we have to deal with this in our family & his children!! We have ALL suffered here. We are still morning of the loss of our son ***. What don't you understand ? What's worse is that you insulted my intelligence . I may be a Senior Citizen, but I will taken advantage of. I believe there's a code of ethics & integrity in what we do daily in every business,people or person today. It's called,DO THE RIGHT THING!! RETURN OUR DEPOSIT OF $3500 what you said back in September 2019.

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Address: 320 W Kennedy Blvd STE 600, Tampa, Florida, United States, 33606-1460

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