YBM Credit Repair

Was recommended by a mortgage lender, we paid them to work on two individual credit reportsThey took our money, started the process and went MIAI attempted to call them, I write emails which were previously used to communicate with them and they wouldn't respondI finally got a hold of them and there excuse was that they changed email servers and it was my obligation as the consumer to continue to locate themThey moved offices, acknowledged that it was a mistake what happened to be but still refuse to give me a refund for the work they never did

Was recommended by a mortgage lender, we paid them to work on two individual credit reports. They took our money, started the process and went MIA. I attempted to call them, I write emails which were previously used to communicate with them and they wouldn't respond. I finally got a hold of them and there excuse was that they changed email servers and it was my obligation as the consumer to continue to locate them. They moved offices, acknowledged that it was a mistake what happened to be but still refuse to give me a refund for the work they never did.