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15 Cherrywood Ln, Valparaiso, Indiana, United States, 46385-7330

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Reviews Online Retailer YDH INT'L

YDH INT'L Reviews (%countItem)

I saw an advertisement for a World Architecture puzzle and purchased from their website. I became nervous because when I went to visit the website after, it seemed like a scam. I contacted PayPal who I made the purchase through and they deemed it a credible source. I then contacted the company at several different emails I found on the website: one bounced back as not correct, the others I got replies from insuring me they were working on their website and should not be concerned. I asked them to cancel my order and refund my money. I corresponded with someone from their company from May 14 through May 31 asking over and over to cancel the order and refund my money. Every couple of days they would ask if they could discount my order 10%, then 15% and each time I replied to cancel the order and refund the money. During this last exchange, I began to ask to cancel the order and refund my money on May 21. From May 21, I asked three times to cancel the order and receive a refund. On May 28, I received a shipping notice and they then said I would have to receive the product and they could not help me until I received it. The puzzle finally arrive to me on June 11. I originally ordered it on May 4. The quality of the product is terrible considering the online value of $35 with shipping totaling $40.97. The package I received was bent and shipped in a soft envelope. The box is thin cardboard. The puzzle itself if barely thicker than card stock. The image is blurry and out of focus. This "company" clearly was trying to make quick money from people in quarantine during the pandemic. I am appalled that they took advantage of countless people who ordered this puzzle. I am happy to send email correspondence from the company and images of the product itself.

• Aug 07, 2020

Saw your post on revdex about YDH Int'l. We received two identical jigsaw puzzles that my wife swears she didn't order. I can't identify them in any Paypal transactions on her card. Tried to call them at a number listed on several web site but got a guy who said this is just his cellphone. called them at 626-265-8666. Do you have another number? Don't want something we didn't order and certainly don want to pay for it. Richie G

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Address: 15 Cherrywood Ln, Valparaiso, Indiana, United States, 46385-7330

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