I am rejecting this response because: Never do business with 2B Development ever.The job done at my house was inferior and crew was not careful and diligent withtheir workNumerous times I call and spoke with [redacted] to complaint about cold air coming in from the brandnew sliding doors and windows were not fixedThe new windows and sliding doorsshould not feel any cold air come in.The item that was done free was agreed on atcontact signing to remove a panel wood next to the brand new window but 2BDevelopment can’t even get it rightThe tech [redacted] has no experienceremoving wood panelHe damage my interior wall and broke my statue in the processIn addition,when the job was completed the crew did not clean up leaving nails and scrapmetals on the ground
Complaint: [redacted] I am rejecting this response because: To whom it may concern: My complaint # [redacted] has not been resolved yetThe main issues I have with 2B Development are:Issue #1: Misrepresentation from Salesman when he sold me the windows.The Salesman ( [redacted] ***) came to my house on June 10, to sell me the windows and sliding doors I showed him the issue I was having with cold air coming inside my house for both front windows The Salesman ( [redacted] ***) said the price he’s quoting me for the front casement windows will cover everything to fix my issueBoth front casement windows still feel cold air coming in Issue #2: Inferior service on installing my display window, sliding doors, and casement windowsThe installation of my windows and sliding doors were not done correctly on July 24, The right Display Windows was leaking water on Oct 23, and no insulation and aluminum capping for the bottom of both sliding door until January 9, With the inferior service of installing the windows and sliding door, I would probably think that both front casement windows were not installed correctly too
Homeowner called in with concern on draft coming in from Patio Door and window.Nov 24thService crew came out on November 24th to take a look at windows and address homeowners concerns.At the time of the service homeowner was unable to show the crew where the draft was coming in.Homeowner asked the
service technician to re-screen a screen on of the windows, because homeowner accidentally got paint on it. Window technician took the screen back to the shopThe frame from the screen had a defect and it was not possible to replace screen.Homeowner was notified that the screen track had defect and that we ordered a complete replacement screen from the manufacturerHomeowner was advised that as soon as the screen gets delivered to us we will call to schedule a service to replace the screen At the same time the service technician can take a look at the Patio Door and the window, if the homeowner can show where the draft is coming in from.12-29-2014Spoke with homeowner and advised him that the screen should be delivered January 5th-9thHomeowner was advised that we will call to schedule a service when we have the screen in our possession.The new replacement screen and screen frame is being provided to the homeowner at no charge
All concerns were addressed Customer is requesting work to be performed that is not included in the written agreement. Multiple items were done free of charge for this homeowner. All installation was performed as per standard installation practices and as per manufacturers specifications All work performed and completed as per written agreementAll service issues resolved
I am rejecting this response because:
Never do business with 2B Development ever.The job done at my house was inferior and crew was not careful and diligent withtheir work. Numerous times I call and spoke with [redacted] to complaint about cold air coming in from the brandnew sliding doors and windows were not fixed. The new windows and sliding doorsshould not feel any cold air come in.The item that was done free was agreed on atcontact signing to remove a panel wood next to the brand new window but 2BDevelopment can’t even get it right. The tech [redacted] has no experienceremoving wood panel. He damage my interior wall and broke my statue in the process. In addition,when the job was completed the crew did not clean up leaving nails and scrapmetals on the ground.
Complaint: [redacted]
I am rejecting this response because:
To whom it may concern: My complaint #[redacted] has not been resolved yet. The 2 main issues I have with 2B Development are:Issue #1: Misrepresentation from Salesman when he sold me the windows.The Salesman ([redacted]) came to my house on June 10, 2014 to sell me the windows and sliding doors. I showed him the issue I was having with cold air coming inside my house for both front windows. The Salesman ([redacted]) said the price he’s quoting me for the 2 front casement windows will cover everything to fix my issue. Both front casement windows still feel cold air coming in. Issue #2: Inferior service on installing my display window, sliding doors, and casement windowsThe installation of my windows and sliding doors were not done correctly on July 24, 2014. The right Display Windows was leaking water on Oct 23, 2014 and no insulation and aluminum capping for the bottom of both sliding door until January 9, 2015. With the inferior service of installing the windows and sliding door, I would probably think that both front casement windows were not installed correctly too.
I am rejecting this response because: Never do business with 2B Development ever.The job done at my house was inferior and crew was not careful and diligent withtheir workNumerous times I call and spoke with [redacted] to complaint about cold air coming in from the brandnew sliding doors and windows were not fixedThe new windows and sliding doorsshould not feel any cold air come in.The item that was done free was agreed on atcontact signing to remove a panel wood next to the brand new window but 2BDevelopment can’t even get it rightThe tech [redacted] has no experienceremoving wood panelHe damage my interior wall and broke my statue in the processIn addition,when the job was completed the crew did not clean up leaving nails and scrapmetals on the ground
Complaint: [redacted] I am rejecting this response because: To whom it may concern: My complaint # [redacted] has not been resolved yetThe main issues I have with 2B Development are:Issue #1: Misrepresentation from Salesman when he sold me the windows.The Salesman ( [redacted] ***) came to my house on June 10, to sell me the windows and sliding doors I showed him the issue I was having with cold air coming inside my house for both front windows The Salesman ( [redacted] ***) said the price he’s quoting me for the front casement windows will cover everything to fix my issueBoth front casement windows still feel cold air coming in Issue #2: Inferior service on installing my display window, sliding doors, and casement windowsThe installation of my windows and sliding doors were not done correctly on July 24, The right Display Windows was leaking water on Oct 23, and no insulation and aluminum capping for the bottom of both sliding door until January 9, With the inferior service of installing the windows and sliding door, I would probably think that both front casement windows were not installed correctly too
Homeowner called in with concern on draft coming in from Patio Door and window.Nov 24thService crew came out on November 24th to take a look at windows and address homeowners concerns.At the time of the service homeowner was unable to show the crew where the draft was coming in.Homeowner asked the
service technician to re-screen a screen on of the windows, because homeowner accidentally got paint on it. Window technician took the screen back to the shopThe frame from the screen had a defect and it was not possible to replace screen.Homeowner was notified that the screen track had defect and that we ordered a complete replacement screen from the manufacturerHomeowner was advised that as soon as the screen gets delivered to us we will call to schedule a service to replace the screen At the same time the service technician can take a look at the Patio Door and the window, if the homeowner can show where the draft is coming in from.12-29-2014Spoke with homeowner and advised him that the screen should be delivered January 5th-9thHomeowner was advised that we will call to schedule a service when we have the screen in our possession.The new replacement screen and screen frame is being provided to the homeowner at no charge
All concerns were addressed Customer is requesting work to be performed that is not included in the written agreement. Multiple items were done free of charge for this homeowner. All installation was performed as per standard installation practices and as per manufacturers specifications All work performed and completed as per written agreementAll service issues resolved
I am rejecting this response because:
Never do business with 2B Development ever.The job done at my house was inferior and crew was not careful and diligent withtheir work. Numerous times I call and spoke with [redacted] to complaint about cold air coming in from the brandnew sliding doors and windows were not fixed. The new windows and sliding doorsshould not feel any cold air come in.The item that was done free was agreed on atcontact signing to remove a panel wood next to the brand new window but 2BDevelopment can’t even get it right. The tech [redacted] has no experienceremoving wood panel. He damage my interior wall and broke my statue in the process. In addition,when the job was completed the crew did not clean up leaving nails and scrapmetals on the ground.
Complaint: [redacted]
I am rejecting this response because:
To whom it may concern: My complaint #[redacted] has not been resolved yet. The 2 main issues I have with 2B Development are:Issue #1: Misrepresentation from Salesman when he sold me the windows.The Salesman ([redacted]) came to my house on June 10, 2014 to sell me the windows and sliding doors. I showed him the issue I was having with cold air coming inside my house for both front windows. The Salesman ([redacted]) said the price he’s quoting me for the 2 front casement windows will cover everything to fix my issue. Both front casement windows still feel cold air coming in. Issue #2: Inferior service on installing my display window, sliding doors, and casement windowsThe installation of my windows and sliding doors were not done correctly on July 24, 2014. The right Display Windows was leaking water on Oct 23, 2014 and no insulation and aluminum capping for the bottom of both sliding door until January 9, 2015. With the inferior service of installing the windows and sliding door, I would probably think that both front casement windows were not installed correctly too.