Yeh and Associates

Initial Business Response /* (1000, 8, 2015/07/28) */
Work quality and client satisfaction is a top priority at Yeh and Associates
In February, it was requested that test results performed for another client be expedited to 'the consumer'The expedition cost was clearly explained to
'the consumer' in a proposal dated February 23, This proposal was signed by a representative of 'the consumer' as a legal notice to proceed with services and an agreement to pay for such services, see attachedThe contract was received February 23, 2015, Yeh and Associates performed services which 'the consumer' received on February 25, The cost to perform these services was less than the proposal estimate of hours ($1,100), the first invoice sent was a request for payment of the time spent, or $At the consumer's request, the staff member, hours worked, and rates were included on the invoice
Other claims appear unsubstantiatedStu is a seasoned technician of 30+ years in the industryDuring the Yeh and Associates Grand Junction laboratory and staff underwent AMRL certification to confirm quality and performanceTechnicians are ACI certified and follow all ACI, AASHTO and ASTM standards for testingThis AMRL standard is held by few testing firms in western Colorado, the Yeh and Associates Grand Junction laboratory intends to join the list this fall (www.amrl.net)
The consumer requested expedited results that Yeh's Client was not willing to pay forThe consumer signed the proposal as a legal intent to pay for services which were received by the consumer on February 25, The consumer claim's to have paid Yeh and Associates' for services rendered, however, as of July 28, no payment has been received