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Yellow Mart Stores

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Yellow Mart Stores Reviews (3)

Jacket
I purchased a jacket December 27th 2022 and still have not received it. I ori9 requested a tracking number. After some time I received the number but USPS tracking said item not received. O saw this all the way to January 18th 2023. At that time I reported this as a possible fraud to "Scam Watchers" and my credit card company. Sometime later in the month USPS tracking notification me the product was in route. Not sure what helped most the report to AMEX or the fraud report. I M still awaiting the product!

Complaint no stars
I learnt a hard lesson ordering something as important as Christmas present from yellow mart. I ordered my husbands Christmas gifts in November thinking plenty of time to recieve check out the items with plenty of time to return if sizes or items was not correct . After waiting weeks for my package to arrive I notified the company complaining to where they told me items was being shipped that day I was furious and worried they would not arrive for Christmas. Then after a little while I contacted again asking where my package was I was shown a tracking number which then showed me the carrier recieved a label and waiting on package this package eventually arrived in New York which sat there for a couple of weeks I counted them again threatening to stopppayment contact BBB and show them out on social media amazing this package started moving went from my to Chicago then headed to Pensacola Florida then I received a message saying expect delivery on 27 Dec by 9pm TOO DARN LATE! I not only spent my hard working money on a gift for my husband but then had to rush out and go into debt to purchase something else for Christmas for him . Money does not grow on trees . I will never take a chance like this again no matter how nice or good things may look online . Weather cannot be the excuse for this huge delay because when my package eventually started moving the weather was a lot worst than earlier when package was ordered and so on.

+2

Dear Revdex.com,This letter is in reply to complaint id #1[redacted]5.Customer purchased airsoft rifle on March 4, 2017. The rifle that he received was sealed in the package, unopened. This model does not come with battery or charger. But when he called and said that gun did not have charger...

or battery, we told him to come in. We gave him a battery and charger for that rifle at no charge to him, and both items were new.On the March 15,2017 customer brought gun back in saying that air soft rifle was not functioning properly. After I inspected rifles, found rifle gearbox or motor was not cycling correctly. I went to replace rifles with a model that is behind the counter on display, same models as purchased. The customer said rifle was used. The rifle had only been on display, never sold. Only looked at. At which time I placed battery in rifle and test fired in front of customer to make sure everything was working properly. Which it did. Customer was insistent that he wanted a refund. Saying that gun was not new. I gave the analogy of a new car at dealership. Even if it is test driven by someone and not bought it is still consider new. The rifle we were replacing was strictly on display, never been fired or had a battery in it until that afternoon.Also I was the gentleman that rang him up at the register. I told him if there were any problems to bring it back in and see me. I never said we would refund his money. On most cases we either replace item or send back into factory under warranty to be fixed or replaced at their manufactures desecration. Mr. Beltran was unwilling to accept a replacement and solely wanted his money back.He now complains that second rifle is defective within this new written complaint. The defect rate with the manufacture of that model is very low. I sell that company due to product quality and lack of defects.We work to accommodate customers the best we can. He was set on wanting a refund and nothing less than that would do. Thank you, Mark Jernigan

+1
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Address: 82740 Miles Ave, Indio, California, United States, 92201-4230

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