Yellow Pages B.V.

At this time, I have been contacted directly by Yellow Page Marketing B.V. regarding complaint ID ***, however my complaint has NOT been resolved because: The
only contact was another threatening letter demanding payment
[Your Answer Here]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Review: YellowPages contacted our former office manager [redacted] at [redacted] on or around 7/**/2010. The office manager ask the party from [redacted] if he was calling from YP formerly know as [redacted]. [redacted] he fraudulently misled her to believe he was.

Upon finding out that she was fraudulently misled by the YellowPages represenative she called YellowPages ###-###-#### and cancelled any and all contracts with Yellow Page Marketing BV. She started getting statements from the company and the business owner [redacted] contacted YellowPages and told them that the office manager was fraudulently misled into believing that the represenative was from YP formerly know as [redacted] and that any and all contracts were cancelled on or around 7/**/2010. He was led to believe the issue was taken care of and the contracts were cancelled.

We started getting letters from the Germany and Ireland offices stating we owed them money for the contracts that were cancelled by the [redacted] the former office manager and [redacted] the owner. We replied by written notice each time that we did not own them monies for contracts that were fraudulently misleading.Desired Settlement: I would like for [redacted] to stop harrassing our company with their warnings of sending us to a collection agency, as we cancelled any and all contracts with them because of the fraudelently misleading way that they do business.

Consumer

Response:

At this time, I have not been contacted by Yellow Pages B.V. regarding complaint ID [redacted].

Sincerely,

Review: A former employee at our [redacted], [redacted], entered into an unauthorized contract with Yellow Page Marketing B.V. for advertising in their yellowpage-[redacted] business directory when she was an employee. Ph# is ###-###-#### & fax ###-###-####. Address [redacted]. She was not authorized to enter into such an agreement, only the administrator & or director of operations are authorized to make & sign for such agreements and she knew this.We never heard from this business, no bills or phone calls, until January of this year even though the agreement is dated 7.**.10. The first notice we received was via email from [redacted]; they included a copy of the agreement and the invoice which is the first we've seen them.We replied to the email on 2.**.13, explaining everything. Now we've received a notice dated 5.*.13 that they have factored their accounts receivable to [redacted] located in [redacted], [redacted], Ireland! [redacted]. Email address is [redacted] and website is [redacted].They are requesting payment now be sent to Ireland but if possible want funds wired to a bank in Bulgaria!This is an unauthorized contract. [redacted] was not authorized to enter into or sign any such agreement. There has also never been one payment made to them yet they show that we owe for the 2nd year. Can you help us with this?Desired Settlement: Charges removed & acct closed. Should you need to speak with them, the administrator is [redacted], ph# ###-###-#### email address [redacted]. DO is [redacted], ph# ###-###-####, email address [redacted]

Consumer

Response:

At this time, I have not been contacted by Yellow Pages B.V. regarding complaint ID [redacted].

Sincerely,

Review: A fax was received on our clinic/office on December **, 2010. The fax instructed the receiver to "Please correct and add any additional information to your record" and return giving a deadline of December **, 2010. A front desk staff person made the corrections to the form and faxed back. On January **, 2011 a bill was received in the office for $1,068. The [redacted] at that time emailed the company at '[redacted]' informing them that she did not place an order with them and to cancel. She received no response. She again emailed them on February **, 2011 and received no response. Again on March*, 2011 she called the company and was instructed to send an email canceling the service. She did. On May *, 2011 she received a fax letter dated May *, 2011 stating that the amount was due and there had been no notice of cancellation from our office. On May *, 2011 she sent a letter to the main address in New York listing all of the information I've included in this email. I took over the [redacted] position at this clinic in March of 2014. I was told the issue had been resolved and I can find no record of any further communication since early 2013. Last week I received notification that our account had been turned to collections for the full amount of $1,068.00. Acct #[redacted]Desired Settlement: Remove account from collections and cancel invoice.

Consumer

Response:

At this time, I have been contacted directly by Yellow Page Marketing B.V. regarding complaint ID [redacted], however my complaint has NOT been resolved because: The only contact was another threatening letter demanding payment.

[Your Answer Here]

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

Review: I received an invoice for this company back in February of 2011 stating I owed for a service I signed up for via facsimile. I called them immediately following receiving the invoice and told them this was not something I ever requested or signed for. I don't market that way, and I would have never signed up to have their service. They told me in order to cancel I would need to send a signed letter requested them to cancel my contract and remove me from their billing. I did that on February [redacted], and I received a response from them on March **, 2011 stating that they regret to inform me that I am no longer within the permitted cancellation period. That I have to cancel in between the date of signing the order form and the date of billing the invoice. They sent me a fax of my "order form" that was supposedly faxed to them. This is not something that was ever filled out by me. I called them and asked them how I am suppose to cancel something when I didn't even know anything about it until I received an invoice. They stated that they received the order form from our office signed by someone here. I do not have the same staff person employed by me that worked for me at that time, but I do not believe anyone from my office requested that. It has "my signature" on the order form, and no other person had permission to sign for something like this except for myself. And no other person in my office has ever signed my name to anything. I continue to date to get invoices from this company. They are not willing to work with me and insist that this is my responsibility. I am very furious and frustrated with this and not sure how else to handle it. Thanks - [redacted]Desired Settlement: na

Review: We are being harassed by [redacted], factors for YellowPage-[redacted] outgrowth from YellowPage Marketing BV to pay for advertising which we did not order, despite the order of the District Court of the Northern District of Illinois. We did pay for two years and then tried to cancel and they said we couldn't cancel.We never received notice of where our small business was advertised.Desired Settlement: We would like a refund of $2000 of money we paid for advertising and never received. Factors are threatening that they will make a complaint against our credit rating. We want to prevent that and we would like the threats to cease.

Consumer

Response:

At this time, I have not been contacted by Yellow Pages B.V. regarding complaint ID [redacted].

Sincerely,

Bookkeeper

Way of Life

A former employee at our [redacted], entered into an unauthorized contract with Yellow Page Marketing B.V. for advertising in their yellowpage-[redacted] business directory when she was an employee. Ph# is ###-###-#### & fax ###-###-####. Address [redacted]. She was not authorized to enter into such an agreement, only the administrator & or director of operations are authorized to make & sign for such agreements and she knew this.We never heard from this business, no bills or phone calls, until January of this year even though the agreement is dated 7.**.10. The first notice we received was via email from [redacted]; they included a copy of the agreement and the invoice which is the first we've seen them.We replied to the email on 2.**.13, explaining everything. Now we've received a notice dated 5.*.13 that they have factored their accounts receivable to [redacted] located in [redacted], Ireland! [redacted]. Email address is [redacted] and website is [redacted].They are requesting payment now be sent to Ireland but if possible want funds wired to a bank in Bulgaria!This is an unauthorized contract. [redacted] was not authorized to enter into or sign any such agreement. There has also never been one payment made to them yet they show that we owe for the 2nd year. Can you help us with this?