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Yellow Pages Team

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Yellow Pages Team Reviews (80)

The company is trying to collect for a service I did not purchase
I have received several invoices and phone calls saying that I have purchased services from them before and I owe them for services rendered They always say that if I pay by credit card over the phone, the charge would be only I have no record of purchasing anything from them either by check or credit card in the past and no copy of any signed form or contract The invoice number is XXXXXXXXXX and the account number is TXXXXXXX

I did not Authorize any service or agree to any sort of business dealings with this companyI am getting bills for services not agreed upon
A few months ago I received a soliciting call from this company under the guise of the yellow pagesSince I have done business with the yellow pages before I did suspect anything suspiciousthey wanted to sell me online advertising and I was not interested as I am currently in the process of retiring and also tried online advertising before with a similar company and later found out it was a complete waste of money since they could not produce any proof that they followed through with their part of the agreement; so I have not had any desire to do online adverting for that reason as well
When I received the first bill in the mail I called to inquire since I did not order anything of this sort to my recollection, for the reasons stated aboveThe customer service representative said I did order it and would be happy to produce the recorded

Company was very misleading about who they wereOur company keeps receiving invoices
Company was misleading about who they wereI called to cancel servicesThey wanted to charge a prorated amount and cancellation feeWe keeping receiving invoicesWe have never heard of this companyWe do not even know exactly what they do

This company represented themselves as xxxxx, Not Yellow Page TeamI was charged for services that were misrepresented to me
In March we (my company, xxxxx) received a call from a company representing themselves as xxxxx, they asked if I wanted to verify my accountThe person on the phone was very hard to understandA few weeks later I received a bill for from yellow page teamI called as I have never authorized anything from yellow page teamThey told me it was too late to cancel but they would reduce my payment and close my account outI paid the lower amount we agreed onThen, in Septemeber, I received another bill for I called xxxxx, and she said I never cancelled it and they couldn't cancel it until I made a payment, but if I paid right then on the phone she would take $and send me an email confirming the account is closedShe was very defensive and said if I didn't pay she would turn it over to collectionsShe kept saying I am being nice, I am try

The Yellow Page Team engages in fraudulent practices claiming that I owe money for services I did not request nor authorize
The Yellow Pages Team called my office and spoke with my assistantThey asked her to confirm the address of the businessThe sales representative then explained to my assistant (who I had just hired days before) that I had requested advertising services and they just needed verification of the address in order to process the orderI NEVER requested advertising services from The Yellow Pages TeamThey recorded my assistant as she verified my information
When I finished up with my patient, my assistant relayed the message to me and told me that The Yellow Pages Team called and said they would be sending me an invoice for $for their services which I never requested or authorizedI called them back and explained that I had not requested their services and therefore the order should be terminatedThe representative said that he would cancelled the o

Scam, plain and simple

Fraudulent company calls about past due bill for a service I did not enlist
I started receiving calls regarding a past due amount of from the yellow pagesAt the time I was up for renewal with the Actual Yellow Pages and had paid itI of course then received a call from my YP representative about my bill I told her I already paid it and they confirmed to not have any record of payment or employment of the person I paid on the phoneI immediately called my bank who collected it back and marked it as fraud, but since then, they keep calling demanding payment which is now up to She is demanding and threateningI told her she was a scam and to stop calling me and threatened to report me for having my back refund me and I owed them! I have blocked the number but they are still about to leave voice mails where she is still demanding paymentWhy is this company still able to do this, why has no one shut them down!

Misrepresentation of company
First of all, my name is not *** I did not authorize a listing from yellow pages I have a contract with my local yellow pages and your company represented themselves as such I received your invoice and will not pay it I was solicited via phone without my authorization and consent And when I contacted your company to clear things up, your customer service and billing representative was extremely rude and confrontational

I was charges for a listing and paid the invoice they did not indicate at any time this 1/of the yearly fee and are now trying to collect
I was invoiced on for $which was paidAt that time I spoke with a representative on the phone and told them I wanted to cancel my membership which they agreed to doI received a call last week July saying I had only paid 1/of my yearly membership which somehow was now past dueNothing on my prior bill or in any conversations was it indicated that I would be invoiced againNow they are calling me saying they would like to offer me a discount for my second payment of which I was never informed of or agreed to

Received bill for "Verbal Contract"
I received an invoice for $and received a collection call from the head of A/R Requested to cancel service multiple times but have gotten nowherePoor business practices
I stated we had canceled this account when we submitted our last payment (we were unsure why they were billing us the previous time but submitted payment with the agreement of cancellation) They stated they had a recording of a woman authorizing a continuation of service This woman, who their employee is referring to by first name only, is not even an employee or representative of our business She was unable to cancel the account Asked to provide a contract and responded that she had a "verbal contract" Waiting for Yellow Page Team to provide recording of conversation where verbal contract was entered

This company called Yellow Page Team called and merely asked to confirm the address of the businessThen billed 497.95.No mention there was cost
Someone called my husband to confirm address for the businessAbsolutely no mention of price or item being soldMy spouse told them to send something in mailNext thing we get a bill for
I called and spoke to the "manager"*** and asked to please cancel this order that we had not consented toShe played back a recording that stated my husband asking for informationNO mention of cost or description was mentionedI asked for the owner of the companyShe told me that I was wasting her time and hung up on me

received a bill for unauthorized services that I'm not even aware of existing
I received a bill for $for services that I never authorized or are even aware of ever havingI have also received several calls from a representative claiming that if I pay over the phone with a credit card that I will receive a credit of $bringing my balance due to $I found this very odd which is what then lead me to researching the Yellow Page Team and then lead me to filing this complaintI was told that the amount due is for services that have already endedI also found it odd that they were claiming to take funds AFTER providing the alleged service
invoice number XXXXXXXXXX Account number TXXXXXXX Date of invoice 1/25/

They sent a mailing for advertisement that looked like Yellow Pages telephone bookWe do not do yellow book advertising on the internet
We have contacted this company several times and told them that we are not interested in there product and asked to have this stopped, we have gone thru several calls and even recorded script that have not produced any resultsThey are not representing us in any advertising and feel that they are trying to get something for nothing

received money not owed to them and have called today trying to get more money
Called in February of stating I owed for yellow page adds, I informed them that I paid monthly for yellow pages through my phone provider They said that I had contracted with them for online pages, I had recently started a business and thought maybe I had agreed to it, thinking that it was my yellow page provider I paid the money and told them that I wanted it canceled and that I didn't remember ever agreeing to it in the first place They agreed to cancle then today Sept19, I get another call saying that I owed the 2nd half, more I told her that I had cancled and went through the whole story again, the lady said she had a recording then hung up, she then called back and said there was no mention of canceling on the recording, I told her that I would refute any bills and that I knew they were a scam and told her to have a nice day then I hung up

They called claiming the payment was for the yellow pagesI was under the assumption that they were yellow page united
I was contacted by yellow page team and charged $which was automatically with drawn out of my checking account I was under the assumption that the company was yellow page unitedI agreed to the first paymentI was contacted in June for another payment and told them that I did not want their servicesI made a payment to close out the account I was contacted again today November 21, They are stating that I owe another $for the term and they will not agree to close out the account until I payI believe this service is a ripoff for what they offer and they are deceitful in the representation of their companyI don't want to pay for something that I don't want

Telemarketer stated on call that we needed to RENEW our serviceHowever we have never had their service in the first place
When Yellow Pages Team called *** they stated that it was time to RENEW our servicesOur office manager, who was new to Ajax at the time, agreed to renew, as she was under the impression that our facility used the serviceShe later realized that this was not a service that is used, therefore she called back to cancel with no issuesHowever, on 9/we received an invoice for $We then called again and stated that this invoice was supposed to be cancelled, and that we DO NOT WANT/USE the serviceAnne (Yellow Page Team Manager) proceeded to tell us that we agreed to pay and there is no record of our cancellation requestShe refused to cancel the invoice and stated that "she wants to win the lottery, but we don't all get what we want." Anne was rude from the beginning of our conversation and entirely unprofessionalIt is clear this "service" primaril

This account was cancelled but they continue to send bills
We cancelled this account and discontinued services several months ago and continue to receive billsThey do not answer or return calls and the phone number listed as a fax is incorrect

This company (Yellow Page Team), is alleging our company authorized services; continuing to bill without approvalWill not accept termination
Yellow Pages Team, invoice #XXXXXXXXXX, acct #TXXXXXXX, dated 4/10/We did not authorize this service to continue as an auto-renew contractWe do not want this contract to continueReceived call from YPT in March for payment before invoice was due, we requested a copy of the invoice, and did not receive it5/received call from YPT asking for payment, they were told we did not approve this renewal, we do not want the service - YPT faxed a copy of the invoice5/YPT called our Accounting Group and asked for payment, we told them we do not want the service, they informed us we contract with them for the service, but, there is no termination from us on file

Being billed for services not rendered
I have never heard of this business
I am Being billed for:
Yellow page listing
Priority ranking of my business
SEO (search engine optimization)
category keywords
Option to upload business logo/images
Unlimited technical support
Links to my web site and email address
Local target marketing
Billed for $for work on my web site when they had no access to my web site
I don't even have excess to all of my web site to do a lot of these charges that I am being billed forInvoice Number XXXXXXXXXX Account Number TXXXXXXXX
The company I have my website with does this work since they have access to do the SEO work (which they have recently did at a cost of a thousand dollars), that even I can not do since I do not have access to all the the workings or pages of all of the web site
So there is no way that yellow page team could have done any SEO work or other work on my web site without

the company misrepresented our previous authorization of their services
A person from the yellow page team team called our business stating that I had previously authorized their servicesThey also stated that the free trial period was overMy office manger under the misrepresentation proceeded to authorize the serviceThey stated that we now needed to pay now since the trial period was overShe does not have the authorization to enter into contracts

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Address: 10130 Mallard Creek Rd Ste 300, Charlotte, North Carolina, United States, 28262-6001

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