Yellowstone Decorative

In response to the Customer Concern ID [redacted] , we prefer not to go into depth with the response as the customer has taken legal action, has hired an attorney.Regards, [redacted] , General Manager(p) 262-200-(f) 262-200-(cell) 920-253-5744Staybridge Suites Milwaukee WestBlue Ribbon Drive | Oconomowoc, WI 53066www.staybridge.com/milwaukeewest

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
For the past year I've been trying to reach the hotel and they avoid every call and email madeWe had a verbal agreement that they would compensate me for lost and damaged items due to their neglect and the bed bugsI did retain a lawyer only so they would be forced to respond to meIt was the only way to get them to answer meThe lawyer talked with their insurance and were told that I did not have a case because my bites took days to appearA claim that is ludicrous because even the CDC says that it take that long for them to come out. The attorney I contacted was out of state and they recommended taking it to court and hiring and in state attorneyI was trying to avoid a lengthy court battle and wanted to try and settle out of courtNow the hotel is back to not responding to meI have released the legal help that I had as they are not even allowed to practice in the State of WisconsinSo, no, I do not have representation in this matter
Regards,
*** ***

In response to the Customer Concern ID [redacted], we prefer not to go into depth with the response as the customer has taken legal action, has hired an attorney.Regards, [redacted], General Manager(p) 262-200-2900 (f) 262-200-2901 (cell) 920-253-5744Staybridge Suites Milwaukee West1141 Blue...

Ribbon Drive | Oconomowoc, WI  53066www.staybridge.com/milwaukeewest

After further investagation of this matter we did offer a full refund solely due to billing errors. Any questions please let me know. Thanks  [redacted]
General ManagerStaybridge Suites Milwaukee West 1141 Blue Ribbon DriveOconomowoc, WI 53066(262)200-2900...

Phone(262)200-2901 Fax