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Yellowstone Pathology Institute

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Reviews Yellowstone Pathology Institute

Yellowstone Pathology Institute Reviews (2)

YPI has had continued communications with the family mentioned in this email In fact we were contacted by them after the father filed this complaint and he informed us that neither he nor his wife had been communicating well about their work on this issueThe father told our employee
Yolanda that he acted in haste as he discovered his wife was handling this with YPI and it's billing department Both YPI, it's billing company McKesson/CHANGE, and it's collection agency all have documentation supporting calls made and from the family indicating communication problems between the family as this was being worked outTerms to assist the family were in the works and the bill has been paid in fullBoth the father and mother mentioned in this email were apologetic to our staff for having caused a stir The account is current and closed and the patients complaint no longer exists

Complaint: ***
I am rejecting this response because:Yolanda did finally resolve the issue, after I called the local office and pled my caseThis response is not a good summary of the situationThe entire situation was frustrating and humiliating as the billing practices of the third party resulted in a $bill being sent to collections within a month of insurance making their paymentThe result was repeated calls from a collection agency threatening usThe only reason it didn't hit our credit report is because I filled a dispute which, according to the collection agency, the billing agency refutedMore than a dozen calls over the course of five weeks resulted in no solutionI was not hasty in submitting the complaint to Revdex.com, My concerns still remain that the poor communication between Yellowstone Pathology, their billing agency and their collection agency resulted in undue stress and lost time for usYolanda insisted that everything was fine but she missed the fact that their aggressive business practices turned me into the victim and had I not been forceful, it would have resulted in an unfair reporting on my credit report, not to mention all the lost time dealing with three different entities that just wanted to justify the situation with the other party and ultimately place the blame on me (as you response so clearly demonstratesYellowstone Pathology sends bills out that do not xi tain their contact information, I explained to Yolanda that I had already complained to the Revdex.com because I had just realized that the billing agency was a different companyThey need to review their billing agency policiesAccording to the FTC, selling our debt to a debt collector isn't legal.
Sincerely,
*** ***

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Address: 2900 12th Ave North, suite 295W, Billings, Montana, United States, 59101

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