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Yep Fitness Reviews (4)

[redacted] came into the facility to sign her Cancellation Letter for her gym membership agreement August 1, She requested to be refunded her Annual Ratelock Fee that was debited over days prior- June 15, [redacted] signed and initialed her original agreement stating she understood both YEP! Fitness cancellation policy and Annual Ratelock FeeThese documents were signed at the initial point of sale and her agreement begin date of May 15, Both the membership agreement and cancellation letter were sent to a Revdex.com representative via email ( [redacted] ***) in [redacted] has stated she did not use the facility during that time but there were no reasons related to YEP! Fitness that prevented her complete gym access, 7-days a week during the life of her membership

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.]Regards,*** ***Nothing said the annual fee is not refundable

[redacted] came into the facility to sign her Cancellation Letter for her gym membership agreement August 1, 2016. She requested to be refunded her Annual Ratelock Fee that was debited over 45 days prior- June 15, 2016. [redacted] signed and initialed her original agreement stating she understood both...

YEP! Fitness  cancellation policy and Annual Ratelock Fee. These documents were signed at the initial point of sale and her agreement begin date of May 15, 2015. Both the membership agreement and cancellation letter were sent to a Revdex.com representative via email ([redacted]) in 2016. [redacted] has stated she did not use the facility during that time but there were no reasons related to YEP! Fitness that prevented her complete gym access, 7-days a week during the life of her membership.

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