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YES YES Auto Sales

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YES YES Auto Sales Reviews (1)

I brought my car to them to get an a/c compressor installed on 8/07/15. I was told it would take a couple of hours and it is now 8/20/15. Initially I was told that the compressor would not charge and that it was not unusual with a new compressor and that it would be ready the following day.I called to inquire about when I could pick up my car and then was told that my oil pump was damaged during the process of removing and replacing the compressor. I was informed that the compressor was charged and the oil pump would be replaced but it would be monday before I could get my car. I waited until Tuesday, the 11th to once again ask about when I could pick up my car. This time I was told the the part had to be ordered and that it would take three days to be delivered and that my car would be ready by saturday, the 15th. On Saturday I called once again and again was told that my car was not ready because the part did not come in. At that point my car had been sitting there for more than a week and it was inoperable because they left my car disassembled. I was told that the part would for sure be there by Monday. Monday evening I wasbtold that the part came in and that my car would be repaired and ready to go Wednesday by noon. It is now the 20th and I still don't have my car,the number found online is disconnected and I'm afraid that they have been dishonest. I'm extremely concerned that my vehicle will not be in the same condition they received it in.Desired SettlementI want the bill adjusted for my inconvenience and for them to pay for a reputable mechanic to check my car out to make sure they haven't destroyed my car.

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Description: Used Car Dealerships

Address: 3694 S 3rd St, Memphis, Tennessee, United States, 38109-8240

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