Yesiyarn Crochet

Initial Business Response /* (1000, 7, 2015/10/24) */
My relationship with this woman for the past two years was that I make her photo props for cost of material and I receive a photo of the items in use. I suspected she was talking about me and after three times of being proven right and sent her...

a message saying if she was going to continue, I no longer wanted to work with her. She became very angry and called me names and demanded I still make her items for upcoming photo shoots. She hadn't paid me for these items yet and I told her that I no longer wanted to work with her and would not make the items due to her verbal abuse. She became angrier and even made sexual remarks about me and another photographer she doesn't like. She demanded I alter her daughter's fairy set that she had purchased from me a couple days prior. I told her to look elsewhere. She then demanded a refund through Paypal. I was fed up and agreed to refund her. I told her my husband would pick it up on his way home from work. She continued to send messages and call me names so I told her I would refund her when my husband arrived at her house. When my husband arrived, he had me on the phone. He knocked on the door. No one answered. He knocked a second time and she opened the door and said "Wheres my refund?" with an attitude. He asked her to see the set so I can refund her. She refused. She became verbally abusive towards my husband so he hung up the phone with me and started recording their conversation. He just kept asking her to see the set so I can send her refund. We were afraid to refund her without seeing the set in case she ruined it or just slams the door in his face after receiving the money. She was yelling and nothing was getting accomplished so after her saying "I don't want the money" he left. At no point did he say any comments about our law enforcement.
I still had to deal with the Paypal case she opened so I escalated the case. I blocked her from Facebook so she would not continue to harass me. A couple days later, she opened another case through Paypal. This one was completely false. Paypal decided that I would refund her for the fairy set(first case) and she would return all the items through mail. It was brought to my attention that she used the fairy set in a photo shoot with her daughter. She sent back the items used the next day. I received the items and there were only two items out of six. The two she sent back were both destroyed. I sent photos to Paypal and more evidence and I won both Paypal claims and I was refunded.
She is claiming she wants money for missed sessions due to me not making the items. I have proof she went forward with both sessions. There are no missed sessions. She did one photo shoot as planned and used items I had made for another photographer. The second session she postponed one week. I have proof from her client who messaged me and photos. She only had about a half dozen cash purchases over the two years. I will email her those receipts once I put them together.
I can provide evidence for all her claims if needed.
Initial Consumer Rebuttal /* (3000, 9, 2015/10/26) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Once again I will reiterate, [redacted] has a vast history of talking about all the Photographers negatively to other Photographer's. There is at least one established professional Photographer whom will step up and vouch for that. Why she feels if I was indeed "talking about her" is cause to not finish items she agreed to make via documented message per our normal 2 years transaction history, is irrelevant. I order the pieces, she drops them off and invoices me or I give her a cash payment within 48 hours. She claims I've only paid a certain amount in cash and my estimate is about $1100. Regardless if I've paid $11 or $1100, it still does not excuse the fact I have not received ONE cash receipt. She doesn't have the right to hand them out at her leisure. We are going on 9.5 months of me requesting them. I also have another established professional Photographer that can vouch they have the same issue.
When [redacted] told me if I was "going to talk about her, we don't have to work together anymore," my precise answer was, "That is not a problem. Please let me know when my ordered pieces will be ready." (Documented via message of course.) She then refused to finish the pieces when I had both sessions in 2 & 3 days. That is when as a human, who just had a stillborn niece hours before the situation,I became irate. Should I have approached the situation differently? Yes. However, that doesn't change the fact she ruined multiple sessions, multiple client relations, refused to fix my Daughter's birthday outfit after agreeing to pick it up and do so. (Documented via message of course)
[redacted] has no clue who and what I shoot or don't shoot as I have been booked solid for almost a year now. I did shoot a session a week later and paid for another birthday outfit to be made for the session as well as had to give a huge discount. The reason she knows this, is because she still follows all my social networks even though she lied to Paypal and said she has blocked me from everything. (Screen shots of her following my pages were sent to Paypal) So for someone that claims to be so concerned about harassment, that doesn't make too much sense.
Regardless if I took pictures of my child in a see through dress, I still paid another Photographer more skilled in Photoshop to alter the appearance of the dress as it was beyond inappropriate looking. The fact of the matter, my Daughter was the only child at her fairy themed birthday party, NOT dressed as a fairy because of an incomplete outfit I paid for.
[redacted] did not win any paypal claims. I was reimbursed for the dress September 14th. She even made response to Paypal she "doesn't know how" I won the claim. The second claim I made was for under $16. That was closed because I accidentally opened the claim under the wrong transaction. (We have hundreds between her and I)So she has gotten away with another defective item until I can find the transaction.
As for the dress being ruined, I took video of me putting the pieces in the packaging at the post office all the way until I got to the counter. She should really think hard before she makes up stories.
Her husband proudly posts himself using firearms on social media and apparently has an aggressive streak to match what he posts. I've already stated he knocked on the door trying to ambush me AFTER SHE agreed to send a refund BEFORE I was supposed to leave the dress at at 6pm that day. (Documented via message of course) [redacted] can't attest to her husband's conduct as she clearly stated, "He hung up the phone with her almost immediately." And if he did indeed record, then claiming he is "going to camp outside all night" and talk negatively about law enforcement will be on the recording as well. Like I said, she should really be careful about making things up to conform to her argument.
Her customer service, horrible attitude and lack of disregard for other Photographer's necessities(cash receipts, etc.) has caused [redacted] to deactivate her facebook ratings long before our issues. She has a history and pattern of misconduct. My reviews on facebook and yelp are superb.
She has been in "business" for at least 5 years and has yet to pay taxes. Evading the IRS should be the first indication of her character and deceit.
Final Business Response /* (4000, 11, 2015/11/11) */
Crocheting and making props is not a full time business. I have lupus, therefore cannot work a full time job in my current condition. I make handmade items when I am able to. I didn't charge this photographer anything more than what I paid for in material, so no, I didn't provide cash receipts. As I stated before, I will email her the receipts for her cash purchases I have on file.
This woman and I have had arguments about her talking about me in the past. I told her to stop. The day that I told her that I no longer want to work with her if she was going to continue to talk about me was the day I had enough. I've been putting up with her drama for months in fear she would bash me and slander me like she does everyone else after she turns on them. She has a history of bullying and harassing people she no longer likes online. I witnessed her do this to 4 people. Three photographers (one being the photographer she mentioned would vouch for her) and one vendor. She gets her friends to leave bad reviews on their pages, makes posts about them, and bullies them online. So when she started calling me names and making false claims, I wasn't shocked.
I indeed have a clue about the sessions in question. For the newborn session, she wanted something 49ers and a bear set. As scheduled she posted newborn photos with a bear set and 49er beanie I made another photographer. No missed session there. As for the second session, her client messaged me and stated her niece's session was postponed for a week. Again, no missed session. I will not pay her for sessions she was paid for. If she gave a discount, that was her choice, just like it was choice to continue to talk about me after being told not to.
The case with the dress has been settled by Paypal therefore has nothing to do with this case. Yes the case of the fairy set was closed in her favor automatically when she entered a tracking number. I appealed the decision and won it and was refunded on October 22. As for the other case, its not true that she accidentally opened the wrong transaction. She wanted $30 for an item she received free and she provided information twice on the case, not once stating she opened the wrong transaction. She needs to keep her stories straight.
As for the damage on the dress, if she didn't damage it herself, She must have let her daughter have a field day in it. Like I stated before, There was damage to the sleeve, a flower was pulled off, and there was snagging all along the bodice. The dress and the mobile were very much used and damaged and in no way in condition to be resold. She didn't even ship back all the items. That alone shows the type of person she is...try to keep the items and get a refund. Who does that?
Yes, my husband posted a video of him shooting a military gun with his military family on a family trip. What does this have to do this this case??? Shes trying to paint a picture of my husband as a bad person. I nor my husband has ever been in jail or have a criminal record. Can she say the same? NO. My husband only went to get the fairy set from her so I don't have to deal with her name calling. He did not ambush her. He knocked once. She didn't answer, so he knocked again. Yes, my husband hung up the phone with me to record her. And Yes we have multiple copies of this recording. Not once does my husband call her a name or raise his voice at her. She cannot say the same.
Here she is lying again! I have Never had a rating option on my Facebook page. Never. I do have ratings on my Etsy page and they are ALL 5 stars. For her to make this claims is just ridiculous. If I had a pattern and history of misconduct, why did she work with me for two years? Why did she refer all her clients to me? Why did she include my gowns in her photography packages? I still have her clients ordering from me for photos shes taking of them. This person has a history of making false claims. This is just another example.
Besides receipts for cash purchases, I owe her nothing.
Final Consumer Response /* (4200, 13, 2015/11/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
[redacted] continues to show her true character with every response. Her odd accusations, (criminal background's) her angry, odd punctuation & lack of accountability should be enough.
I would like [redacted] to back up her claims with valid proof I "bully" everyone. Since she claims it's constantly done "online" to "4" people, this should be a simple task to achieve.
Whether she works full time or part time, she is conducting an illegal business.
Whether she only charged me for material or not, she still needs to provide receipts as they are EXPENSES for ME. It's really a simple,basic concept.
Yes, myself, countless clients and other Photographers have vented to one another about the service and product she provided. That wouldn't happen if customer service existed as well as products that would withstand over an hour of use.
Once again, [redacted] herself likes to talk about all the Photographer's to the other Photographer's. And it's all documented. So why is she so hostile? She also talks about other local vendors, (documented as well) so I am a little mind boggled why she is so angry.
At the end of the day, what professional vendor ([redacted]) would tell a Photographer (myself)that another Photographer does not pay their invoices? And goes into detail about the amounts and dates?
Of course I did refer people when they are looking for a cheap. poorly crafted one time use product. They are already paying what they consider a substantial amount for a photography session. And I appreciate she stated my clients are still using her, as she just supported my response I don't slander people online or any other type of way. If I did tell clients her true colors, she would be losing a lot of support. I am however, dealing with the brunt of her lack of customer service when clients are contacting me directly to complain she is not answering them or meeting deadlines. And I I did indeed screenshot what she says about other Photographer's ([redacted] Photograhy, [redacted] Photography, [redacted] Photography, [redacted] Photography, [redacted] Productions, etc.) she would lose a lot more business as well. Once again, no slandering here. Furthermore, what I say about them is irrelevant. I don't do business with any of them. That is how [redacted] treats her customers. Period.
As for paypal, she is beating a dead horse, I can show proof I received a refund and they never deducted from my account for this "refund" she received. I am more than happy to provide all my transactions. But if the dress has nothing to do with the case, why does she keep talking about it? I brought it up as it shows a pattern with her. Neverthless, the dress wouldn't even keep my Daughters chest or shoulders/arms covered appropriately to "have a field day" in it. And the dress is part of this case for ME.
Once again, no need for her to make assumptions about model calls, what or whom I shoot. The facts are, sessions were not shot on schedule and they were discounted due to her negligence. Per normal business relations, she agree to make the pieces by a particular date, then refused days before the sessions. Once again, an extremely simple concept.
For the record, all business pages have the rating feature. It' up to the operator of the page to disable them.
If she continually states she "only owes receipts," where are they?