Hi [redacted] We received a letter about ID [redacted] and I wanted to follow up with you about what we have done with the customerUpon receiving the letter on 2/29/from Revdex.com we reached out to Mr [redacted] and left a voicemail which he has still not returned the callMr [redacted] emailed us on 12/29/15, 1/2/16, and 1/6/ Due to extreme email and call volume it took us until 1/6/to reply to his email which came back to us twice with the following error message:Delivery to the following recipient failed permanently: [redacted] Technical details of permanent failure:DNS Error: Address resolution of detailed-cleaning.comfailed: Domain name not found We were not able to contact Mr [redacted] as we had no other method to reach him We will be sending out a replacement YETI Colster as well as his replacement latches to the address that was list on the Revdex.com letter we have received That address is as follows; [redacted] Please advise if there is any other information that we provideKind Regards, [redacted] ***
Hi [redacted] We received a letter about ID [redacted] and I wanted to follow up with you about what we have done with the customer
"">Upon receiving the letter on 2/29/from Revdex.com we reached out to Mr[redacted] and left a voicemail which he has still not returned the callMr[redacted] emailed us on 12/29/15, 1/2/16, and 1/6/15. Due to extreme email and call volume it took us until 1/6/to reply to his email which came back to us twice with the following error message:Delivery to the following recipient failed permanently:
[redacted]
Technical details of permanent failure:DNS Error: Address resolution of detailed-cleaning.comfailed: Domain name not found We were not able to contact Mr[redacted] as we had no other method to reach him. We will be sending out a replacement YETI Colster as well as his replacement latches to the address that was list on the Revdex.com letter we have received. That address is as follows; [redacted]
[redacted]
[redacted] Please advise if there is any other information that we provideKind Regards, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Hi [redacted] We received a letter about ID [redacted] and I wanted to follow up with you about what we have done with the customerUpon receiving the letter on 2/29/from Revdex.com we reached out to Mr [redacted] and left a voicemail which he has still not returned the callMr [redacted] emailed us on 12/29/15, 1/2/16, and 1/6/ Due to extreme email and call volume it took us until 1/6/to reply to his email which came back to us twice with the following error message:Delivery to the following recipient failed permanently: [redacted] Technical details of permanent failure:DNS Error: Address resolution of detailed-cleaning.comfailed: Domain name not found We were not able to contact Mr [redacted] as we had no other method to reach him We will be sending out a replacement YETI Colster as well as his replacement latches to the address that was list on the Revdex.com letter we have received That address is as follows; [redacted] Please advise if there is any other information that we provideKind Regards, [redacted] ***
Hi [redacted] We received a letter about ID [redacted] and I wanted to follow up with you about what we have done with the customer
"">Upon receiving the letter on 2/29/from Revdex.com we reached out to Mr[redacted] and left a voicemail which he has still not returned the callMr[redacted] emailed us on 12/29/15, 1/2/16, and 1/6/15. Due to extreme email and call volume it took us until 1/6/to reply to his email which came back to us twice with the following error message:Delivery to the following recipient failed permanently:
[redacted]
Technical details of permanent failure:DNS Error: Address resolution of detailed-cleaning.comfailed: Domain name not found We were not able to contact Mr[redacted] as we had no other method to reach him. We will be sending out a replacement YETI Colster as well as his replacement latches to the address that was list on the Revdex.com letter we have received. That address is as follows; [redacted]
[redacted]
[redacted] Please advise if there is any other information that we provideKind Regards, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]