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YGB

PO Box 170087, Atlanta, Georgia, United States, 30317

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YGB Reviews (%countItem)

Our Company signed up with YGB on their website http://yourgovbids.com for a "Free Trial Period" to find bid options for government jobs in our area, however after trying to utilize the services they claim to provide and having site after site timing out before it loads or having no usable information unless you sign up for newsletters or pay for further websites the service was abandoned and forgotten about.

Sometime later we noticed we were being charged 10.99/mo and decided to cancel the membership. We first tried to login and cancel the service but found that there is no way to login on their main website. We then sent several emails to the address provided on their website, but never heard back from them. We also tried using the Live Chat option, and left it running and open for entire business days and received no reply other than an automatic message that it may take them a few minutes to reply, but if we didn't want to wait, we could send them an email instead, which of course, we did. We then got their phone number through our credit card bill (something that is not listed on their website) but when we called, there was only a message that stated they are not taking customer support inquiries by phone and to please email them instead.

After fighting to get ahold of them for several months now (starting before Covid-19 hit) through Email, Live Chat and by phone, we finally had to go through our credit card company to make the payments stop. All in all, this website offers no real services, and is highly unresponsive, and continues to charge you fees even after you try and cancel membership. If we could have given zero or negative stars, we would.

I signed up to join Cincinnatiareabids.com for $26.00 on February 23, 2019 to attempt to gain access to government bids in the Cincinnati area. I never got any info out of their services and it was not helpful at all. When I got charged again on May 23, 2019, I cancelled my account with them. I had honestly forgotten about it because I had alot going on with my husband being deployed. I cancelled via email because that was the only option they provide. There is no phone number listed at all. I was leaving to start a new job so I again reached out to them in June to make sure my account had in fact been cancelled. I was never contacted at all. I tried to email, chat with support, send an urgent message and no one ever responded. I then again got charged on August 23, 2019. I contacted them again along with my bank immediately and let them know that I cancelled my account and could show all the records of emails and contact I had sent them. My bank encouraged me to continue trying to contact the vendor, which I did. I got charged again on November 23, 2019 and I continued contacting the vendor. The last time I was charged was February 23, 2020 and I immediately went to the bank to file a fraud charge and cancel my credit card. The bank said it is unable to refund any of my money and I have to get the vendor to give me the refund. I at this point know that this company is a complete scam and will just continue to take peoples money if this isn't stopped. I reached out to the Cincinnati Revdex.com because I found in through their cincinnatiareabids.com website but they bill under yourgovbids.com and have numerous other websites they advertise as well. The cincinnati Revdex.com let me know that it is under investigation and gave me your info as well to file a complaint since their PO is in Atlanta.
Product_Or_Service: Government bids

Desired Outcome

Refund I want my money back. I have 3 young kids at home and $130 might not be a lot to some people, but that is 5 cases of diapers/pull ups for me.

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Address: PO Box 170087, Atlanta, Georgia, United States, 30317

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