At this time, my complaint, ID [redacted] regarding Yoga Smoga, Inchas been resolved After days after initial order, the business contacted me to inform me the product was out of stockAfter additional correspondence, I was able to get the items in another color and they sent me an additional t shirt as as apologyWhile the t shirt fits very poorly and the pants are not the color I ordered nor desired, I am happy to have finally received a product that I agreed to pay for
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The company has still not offered to honor their own currency, refusing to lift a restriction they have instituted without notifying the consumer in writing or otherwiseI offered to split the difference between the $in "Smogi Bucks" I have and the $in online bucks they have offered (and anyone can get $of those just by signing up, so it's really only $for $they are offering)But the company did not accept my compromise.I won't refute point by point all the inaccuracies in the company's response to the Revdex.com, but let me address two of them:- That customers are verbally told they can't combine the Smogi Bucks when they were given That may be their policy now, but I was never told this my any employee of the company at the times I was given these Bucks Are they saying their employees are infallible, never forgetting to do so, or are they calling me a liar?- They claim the only denomination of Bucks is $ As you can see in the attached photo, there are also $Bucks They look identical to the $20s, other than the denomination.I hope the company will admit their mistake and make things right - for me and for future customers In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved. Sincerely, [redacted] ...
At this time, my complaint, ID [redacted] regarding Yoga Smoga, Inchas been resolved After days after initial order, the business contacted me to inform me the product was out of stockAfter additional correspondence, I was able to get the items in another color and they sent me an additional t shirt as as apologyWhile the t shirt fits very poorly and the pants are not the color I ordered nor desired, I am happy to have finally received a product that I agreed to pay for
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The company has still not offered to honor their own currency, refusing to lift a restriction they have instituted without notifying the consumer in writing or otherwiseI offered to split the difference between the $in "Smogi Bucks" I have and the $in online bucks they have offered (and anyone can get $of those just by signing up, so it's really only $for $they are offering)But the company did not accept my compromise.I won't refute point by point all the inaccuracies in the company's response to the Revdex.com, but let me address two of them:- That customers are verbally told they can't combine the Smogi Bucks when they were given That may be their policy now, but I was never told this my any employee of the company at the times I was given these Bucks Are they saying their employees are infallible, never forgetting to do so, or are they calling me a liar?- They claim the only denomination of Bucks is $ As you can see in the attached photo, there are also $Bucks They look identical to the $20s, other than the denomination.I hope the company will admit their mistake and make things right - for me and for future customers In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved. Sincerely, [redacted] ...