February 22, 2016On August 13th, (2:PM) client mother called our office to set up an appointment for client and was informed of the outstanding balance of $(note: the balance is split and breaks down $and totaling $30.00) and when she was told about a balance she became very agitatedImmediately, mother became very frustrated and we believe she did not fully understand what was due nor did she allow the staff to fully explainMother stated several times that she "will not be paying any of the bill" and then hung up the phone abruptlyThe date of service that was outstanding was from service dates in October and March 2014.Our office further reviewed this outstanding balance and has beer in contact with the patient's insurance carrier on behalf of the patientAfter speaking with them we have corrected the provider responsibility which was processed incorrectly on the accountWe have contacted the collection agency and pulled the account, stopping all further account on the accountThe balance on the account now sits at zero ($.00)It is unfortunate that the patient or her mother had refused to speak to us back in August regarding this matter as it would have been resolved in a timelier mannerSincerely, Yong S Shin and Associates
February 22, 2016On August 13th, 2015 (2:45 PM) client mother called our office to set up an appointment for client and was informed of the outstanding balance of $30.00 (note: the balance is split and breaks down $29.56 and 44 totaling $30.00) and when she was told about a balance she...
became very agitated. Immediately, mother became very frustrated and we believe she did not fully understand what was due nor did she allow the staff to fully explain. Mother stated several times that she "will not be paying any of the bill" and then hung up the phone abruptly. The date of service that was outstanding was from service dates in October 2013 and March 2014.Our office further reviewed this outstanding balance and has beer in contact with the patient's insurance carrier on behalf of the patient. After speaking with them we have corrected the provider responsibility which was processed incorrectly on the account. We have contacted the collection agency and pulled the account, stopping all further account on the account. The balance on the account now sits at zero ($.00).
It is unfortunate that the patient or her mother had refused to speak to us back in August regarding this matter as it would have been resolved in a timelier manner.
Sincerely,
Yong S Shin and Associates
February 22, 2016On August 13th, (2:PM) client mother called our office to set up an appointment for client and was informed of the outstanding balance of $(note: the balance is split and breaks down $and totaling $30.00) and when she was told about a balance she became very agitatedImmediately, mother became very frustrated and we believe she did not fully understand what was due nor did she allow the staff to fully explainMother stated several times that she "will not be paying any of the bill" and then hung up the phone abruptlyThe date of service that was outstanding was from service dates in October and March 2014.Our office further reviewed this outstanding balance and has beer in contact with the patient's insurance carrier on behalf of the patientAfter speaking with them we have corrected the provider responsibility which was processed incorrectly on the accountWe have contacted the collection agency and pulled the account, stopping all further account on the accountThe balance on the account now sits at zero ($.00)It is unfortunate that the patient or her mother had refused to speak to us back in August regarding this matter as it would have been resolved in a timelier mannerSincerely, Yong S Shin and Associates
Worst doctors office in SE PennsylvaniaRun away and run like hell!
February 22, 2016On August 13th, 2015 (2:45 PM) client mother called our office to set up an appointment for client and was informed of the outstanding balance of $30.00 (note: the balance is split and breaks down $29.56 and 44 totaling $30.00) and when she was told about a balance she...
became very agitated. Immediately, mother became very frustrated and we believe she did not fully understand what was due nor did she allow the staff to fully explain. Mother stated several times that she "will not be paying any of the bill" and then hung up the phone abruptly. The date of service that was outstanding was from service dates in October 2013 and March 2014.Our office further reviewed this outstanding balance and has beer in contact with the patient's insurance carrier on behalf of the patient. After speaking with them we have corrected the provider responsibility which was processed incorrectly on the account. We have contacted the collection agency and pulled the account, stopping all further account on the account. The balance on the account now sits at zero ($.00).
It is unfortunate that the patient or her mother had refused to speak to us back in August regarding this matter as it would have been resolved in a timelier manner.
Sincerely,
Yong S Shin and Associates