Yoon's Auto Care

We got letter from Revdex.com with customer complaint about repair issues.  Here is what we did.  First, customer came in with engine cut off while driving.  There was no sign of issues on the vehicle such as no engine light, history code or pending.  We did test drive and nothing...

ordinary except for dirty throttle body. Therefore, we did recommended cleaning.  Next day the customer came again with same complaining, this time we did use oscilloscope to check the camshaft position sensor and crank position sensor signal patterns.  After that what we found that camshaft position sensor and timing belt were bad.Following the result, we did recommend changing timing belt work including belts, tensioner, idler, water pump and camshaft position sensor.  However, customer denied water pump, idler balance belt.  So we changed only timing belt, tensioner and sensor.  It was on Jan 13, 2016.  White we were working on timing belt, crank gear back plate was touched to crank position sensor without damaged sensor.  So we took the plate, readjusted plate that make sure not touching on the sensor and customer took the car at the same day.  After that we did not hear anything from him until last week... by the way we charged $453.79 for the timing belt work including belt, tensioner, labor and shop supplies.  And $140 for camposition sensor with labor.  I could send invoice if u ask.  One more thing is we made mistake for oil change, but that was free of charge to the customer.  If you check the invoice we didn't even charge penny for the check up.