Yorba Linda Disposal

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below I filed a complaint before against the same company regarding the exact same problem and they said to Revdex.com that they will credit $or soYet the new bill arrived with same billing errorI have been fighting since January with this crook to correct the billing problem, even after they said they will correct the billing problem with crediting $or so Regards, [redacted] ***

Hello, Thank you for contacting Republic ServicesI’m sorry to hear about the billing error, and apologies for the inconvenience, we are committed to resolving the situationI have received both case’s with information, they are for the same customer See Below: Customer Name: [redacted] Acct # [redacted] I have gone over the account billing, and I have issued total credit of $from when account was started in to current as of 9/2/ If you have additional questions or concern, please don’t hesitate to reply to this email or call us at [redacted] [redacted] | Customer Service Lead [redacted] ** * [redacted] *** * ** [redacted] *** [redacted] email: r [redacted] An environmental partner you can count on

4/27/- We attempted to reach out to Mr [redacted] and advised him, Republic Services will terminate the Service Agreement without Liquidated DamagesThe customer is responsible for the open balance of $ Customer account was set up on Auto Pay - Please see the following of transactions: Invoice 09/30/was in the amount of $with a due date on 10/20/A Payment was received on 10/20/for $264.24, then a bank reversal on 10/24/of $ from 09/30/Invoice Invoice 10/31/ was in the amount of $with a due date of 11/20/ / With a balance of $526.42A Payment was received on 11/20/for $262.18, then a bank reversal on 11/26/of $from Invoice 10/31/Invoice 11/30/was in the amount of $with a due date on 12/20/ / With a balance of $792.89A Payment was received on 12/22/for $266.47, then a bank reversal on 12/25/from invoice 11/30/ Invoice 12/31/was in the amount of $with a due date on 1/20// With a balance of $1,097.51A Payment was received on 1/13/for $Which is for 09/30/Invoice ($264.24)A Payment was received on 1/20/for $269.62, then a bank reversal on 1/26/2016A Payment was received on 1/28/for $which is for Invoice 10/31/($262.18) & 11/30/($266.47) From the Invoice 12/31/had a balance of $a payment of $& $= $+ $Service Interruption due to past due balance / new balance of $339.62Invoice 1/31/was in the amount of $with a due date on 2/20// With a balance of $564.30A Payment was received on 2/20/for $for Invoice 1/31/2016Invoice 2/29/was in the amount of $with a due date on 3/20// With a balance of $635.00A Payment was received on 3/21/for $for invoice 2/29/2016Invoice 3/31/ was in the amount of $with a due date on 4/20// With a balance of $339.62A Payment was received on 4/20/for $for invoice 3/31/2016Past Due Balance of $339.62, will be issuing a credit of $leaving the past due balance of $The customer went into service interruption due payments were being reversed by the bank and causing the account to be past dueThe bin has been scheduled for removal on April 28,

4/27/- We attempted to reach out to Mr [redacted] and advised him, Republic Services will terminate the Service Agreement without Liquidated DamagesThe customer is responsible for the open balance of $? Customer account was set up on Auto Pay ? - Please see the following of transactions:? Invoice 09/30/was in the amount of $with a due date on 10/20/2015? A Payment was received on 10/20/for $264.24, then a bank reversal on 10/24/of $? from 09/30/Invoice? Invoice 10/31/? was in the amount of $with a due date of 11/20/? / With a balance of $526.42A Payment was received on 11/20/for $262.18, then a bank reversal on 11/26/of $from Invoice 10/31/2015? Invoice 11/30/was in the amount of $with a due date on 12/20/? / With a balance of ? $792.89A Payment was received on 12/22/for $266.47, then a bank reversal on 12/25/from invoice 11/30/? Invoice 12/31/was in the amount of $with a due date on 1/20// With a balance of $1,097.51A Payment was received on 1/13/for $Which is for 09/30/Invoice ($264.24)A Payment was received on 1/20/for $269.62, then a bank reversal on 1/26/2016A Payment was received on 1/28/for $which is for Invoice 10/31/($262.18) ? & 11/30/($266.47)? From the Invoice 12/31/had a balance of $a payment of $& $= $+ $Service Interruption due to past due balance / new balance of $339.62Invoice 1/31/was in the amount of $with a due date on 2/20// With a balance of $564.30A Payment was received on 2/20/for $for Invoice 1/31/2016Invoice 2/29/was in the amount of $with a due date on 3/20// With a balance of $635.00A Payment was received on 3/21/for $for invoice 2/29/2016Invoice 3/31/? was in the amount of $with a due date on 4/20// With a balance of $339.62A Payment was received on 4/20/for $for invoice 3/31/2016Past Due Balance of $339.62, will be issuing a credit of $leaving the past due balance of $The customer went into service interruption due payments were being reversed by the bank and causing the account to be past due.? The bin has been scheduled for removal on April 28,

4/27/- We attempted to reach out to Mr*** *** and advised him, Republic Services will terminate the Service Agreement without Liquidated DamagesThe customer is responsible for the open balance of $ Customer account was set up on Auto Pay - Please
id="c7529d70-9cab-498b-ab3e-38af6b049104" ginger_software_uiphraseguid="c403e60a-174f-481f-9563-0dedb9229f61" class="GINGER_SOFTWARE_mark">see the following of transactions: Invoice 09/30/was in the amount of $with a due date on 10/20/2015 A Payment was received on 10/20/for $264.24, then a bank reversal on 10/24/of $ from 09/30/Invoice Invoice 10/31/ was in the amount of $with a due date of 11/20/ / With a balance of $526.42A Payment was received on 11/20/for $262.18, then a bank reversal on 11/26/of $from Invoice 10/31/2015 Invoice 11/30/was in the amount of $with a due date on 12/20/ / With a balance of $792.89A Payment was received on 12/22/for $266.47, then a bank reversal on 12/25/from invoice 11/30/ Invoice 12/31/was in the amount of $with a due date on 1/20// With a balance of $1,097.51A Payment was received on 1/13/for $Which is for 09/30/Invoice ($264.24)A Payment was received on 1/20/for $269.62, then a bank reversal on 1/26/2016A Payment was received on 1/28/for $which is for Invoice 10/31/($262.18) & 11/30/($266.47) From the Invoice 12/31/had a balance of $a payment of $& $= $+ $Service Interruption due to past due balance / new balance of $339.62Invoice 1/31/was in the amount of $with a due date on 2/20// With a balance of $564.30A Payment was received on 2/20/for $for Invoice 1/31/2016Invoice 2/29/was in the amount of $with a due date on 3/20// With a balance of $635.00A Payment was received on 3/21/for $for invoice 2/29/2016Invoice 3/31/ was in the amount of $with a due date on 4/20// With a balance of $339.62A Payment was received on 4/20/for $for invoice 3/31/2016Past Due Balance of $339.62, will be issuing a credit of $leaving the past due balance of $The customer went into service interruption due payments were being reversed by the bank and causing the account to be past due. The bin has been scheduled for removal on April 28,

Hello,
We have
issued credits, but they the current invoice generated before the credits could
applyThe current balance of the account is $for October/November/
December, there is a pending credit of $
The
customer can adjust billing/payment to reflect credit, the balance due would be
$
Thank you

4/27/- We attempted to reach out to Mr*** *** and advised him, Republic Services will terminate the Service Agreement without Liquidated DamagesThe customer is responsible for the open balance of $? Customer account was set up on Auto Pay ? - Please see the following of
transactions:? Invoice 09/30/was in the amount of $with a due date on 10/20/2015? A Payment was received on 10/20/for $264.24, then a bank reversal on 10/24/of $? from 09/30/Invoice? Invoice 10/31/? was in the amount of $with a due date of 11/20/? / With a balance of $526.42A Payment was received on 11/20/for $262.18, then a bank reversal on 11/26/of $from Invoice 10/31/2015? Invoice 11/30/was in the amount of $with a due date on 12/20/? / With a balance of ? $792.89A Payment was received on 12/22/for $266.47, then a bank reversal on 12/25/from invoice 11/30/? Invoice 12/31/was in the amount of $with a due date on 1/20// With a balance of $1,097.51A Payment was received on 1/13/for $Which is for 09/30/Invoice ($264.24)A Payment was received on 1/20/for $269.62, then a bank reversal on 1/26/2016A Payment was received on 1/28/for $which is for Invoice 10/31/($262.18) ? & 11/30/($266.47)? From the Invoice 12/31/had a balance of $a payment of $& $= $+ $Service Interruption due to past due balance / new balance of $339.62Invoice 1/31/was in the amount of $with a due date on 2/20// With a balance of $564.30A Payment was received on 2/20/for $for Invoice 1/31/2016Invoice 2/29/was in the amount of $with a due date on 3/20// With a balance of $635.00A Payment was received on 3/21/for $for invoice 2/29/2016Invoice 3/31/? was in the amount of $with a due date on 4/20// With a balance of $339.62A Payment was received on 4/20/for $for invoice 3/31/2016Past Due Balance of $339.62, will be issuing a credit of $leaving the past due balance of $The customer went into service interruption due payments were being reversed by the bank and causing the account to be past due.? The bin has been scheduled for removal on April 28,

4/27/2016 - We attempted to reach out to Mr. [redacted] and advised him, Republic Services will terminate the Service Agreement without Liquidated Damages. The customer is responsible for the open balance of $304.62.  Customer account was set up on Auto Pay  - Please see the following of...

transactions: Invoice 09/30/2015 was in the amount of $264.24 with a due date on 10/20/2015 A Payment was received on 10/20/2015 for $264.24, then a bank reversal on 10/24/2015 of $264.24.  from 09/30/2015 Invoice Invoice 10/31/2015  was in the amount of $262.18 with a due date of 11/20/2015  / With a balance of $526.42A Payment was received on 11/20/2015 for $262.18, then a bank reversal on 11/26/2015 of $262.18 from Invoice 10/31/2015 Invoice 11/30/2015 was in the amount of $266.47 with a due date on 12/20/2015  / With a balance of  $792.89A Payment was received on 12/22/2015 for $266.47, then a bank reversal on 12/25/2015 from invoice 11/30/2015  Invoice 12/31/2015 was in the amount of $269.62 with a due date on 1/20/2016 / With a balance of $1,097.51A Payment was received on 1/13/2016 for $264.24 Which is for 09/30/2015 Invoice ($264.24)A Payment was received on 1/20/2016 for $269.62, then a bank reversal on 1/26/2016A Payment was received on 1/28/2016 for $528.65 which is for Invoice 10/31/2015 ($262.18)  & 11/30/2015 ($266.47) From the Invoice 12/31/2015 had a balance of $1097. 51 a payment of $264.24 & $528.65 = $304.62 + $35.00 Service Interruption due to past due balance / new balance of $339.62Invoice 1/31/2016 was in the amount of $259.68 with a due date on 2/20/2016 / With a balance of $564.30A Payment was received on 2/20/2016 for $259.68 for Invoice 1/31/2016Invoice 2/29/2016 was in the amount of $330.38 with a due date on 3/20/2016 / With a balance of $635.00A Payment was received on 3/21/2016 for $330.38 for invoice 2/29/2016Invoice 3/31/2016  was in the amount of $258.94 with a due date on 4/20/2016 / With a balance of $339.62A Payment was received on 4/20/2016 for $258.94 for invoice 3/31/2016Past Due Balance of $339.62, will be issuing a credit of $35.00 leaving the past due balance of $304.62. The customer went into service interruption due payments were being reversed by the bank and causing the account to be past due. The bin has been scheduled for removal on April 28, 2016

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I filed a complaint before against the same company regarding the exact same problem and they said to Revdex.com that they will credit $16 or so. Yet the new bill arrived with same billing error. I have been fighting since January 2014 with this crook to correct the billing problem, even after they said they will correct the billing problem with crediting $16 or so.
Regards,
[redacted]

Hello,
 
Thank you...

for contacting Republic Services. I’m sorry to hear about the billing error, and apologies for the inconvenience, we are committed to resolving the situation. I  have received both case’s with information, they are for the same customer.
 
See Below:
Customer Name: [redacted]
Acct #[redacted]
 
I have gone over the account billing, and I have issued total credit of $19.49 from when account was started  in 2011 to current as of 9/2/14.
 
If you have additional questions or concern, please don’t hesitate to reply to this email or call us at [redacted].
 
 
[redacted]  | Customer Service Lead
[redacted] * [redacted] * ** [redacted] *
 email: r[redacted]
An environmental partner you can count on.

Hello,
 
Thank you for contacting Republic Services. I’m sorry to hear about the billing error, and apologies for the inconvenience, we are committed to resolving the situation. I  have received both case’s with information, they are for the same customer.
 
See Below:
Customer Name: [redacted]
Acct #[redacted].
 
I have gone over the account billing, and I have issued total credit of $19.49 from when account was started  in 2011 to current as of 9/2/14.
 
If you have additional questions or concern, please don’t hesitate to reply to this email or call us at 1-800-299-4898.
 
 
[redacted]  | Customer Service Lead
1131 N Blue Gum St | Anaheim, Ca 92806 | T: 800-299-4898 ext [redacted] |
 email: [redacted]@republicservices.com
An environmental partner you can count on.

Review: There was a series of late fees due to this company's fraudulent billing practices. Revdex.com was involved in a previous complaint, which resulted about $17 credit to my December 2014 bill. The resultant bill as of December 2014, was $43.68 after applying about $17 credit. That $43.68 was promptly paid by me in December 2014. Bills to be generated every three months. So next bill will be in March, 2015. Instead, this company generated another fraudulent bill in February, 2015. Then another fraudulent bill in May 2015. “Total was $122.36.” So I have asked this company to send me entire billing & payment history for 2014, so that my accountant can review this entire billing & payment history for 2014 - this company refused and refused and refused. I only owe $58.00 of May 15, 2015. Remaining $64.36 as of May 15, 2015 is FRAUDULENT. Period.Desired Settlement: 1. "Total adjusted bill $58.00 to be as of May 15, 2015."

2. No more harassment fraudulent bill.

3. To mail the entire billing & payment history From January 1, 2014 to June 1, 2015, so that my CPA can review their record thoroughly.

Review: This particular company never sent the quarterly bill to us and they added enormous late fees. They promised four times that they will take the late fees off. They did not. We have called four (4) times, each time they say it is taken care of, then we see the late fees again in the bill and growing more and more.THIS IS A VERY UNETHICAL COMPANY AND CONSTANTLY LYING TO A CUSTOMER. ON TOP OF THAT, THEY DO NOT SHOW UP COLLECT THE TRASH SOMEDAY.Desired Settlement: REMOVAL OF ALL LATE FEES

Business

Response:

Hello,

Thank you for contacting Republic Services. I’m sorry to hear about the billing error, and apologies for the inconvenience, we are committed to resolving the situation. I have received both case’s with information, they are for the same customer.

See Below:

Customer Name: [redacted]

Acct #[redacted]

I have gone over the account billing, and I have issued total credit of $19.49 from when account was started in 2011 to current as of 9/2/14.

If you have additional questions or concern, please don’t hesitate to reply to this email or call us at [redacted].

[redacted] | Customer Service Lead

email: r[redacted]

An environmental partner you can count on.

Business

Response:

Hello,

Thank you for contacting Republic Services. I’m sorry to hear about the billing error, and apologies for the inconvenience, we are committed to resolving the situation. I have received both case’s with information, they are for the same customer.

See Below:

Customer Name: [redacted]

Acct #[redacted].

I have gone over the account billing, and I have issued total credit of $19.49 from when account was started in 2011 to current as of 9/2/14.

If you have additional questions or concern, please don’t hesitate to reply to this email or call us at 1-800-299-4898.

[redacted] | Customer Service Lead

1131 N Blue Gum St | Anaheim, Ca 92806 | T: 800-299-4898 ext [redacted] |

email: [redacted]@republicservices.com

An environmental partner you can count on.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below.

I filed a complaint before against the same company regarding the exact same problem and they said to Revdex.com that they will credit $16 or so. Yet the new bill arrived with same billing error. I have been fighting since January 2014 with this crook to correct the billing problem, even after they said they will correct the billing problem with crediting $16 or so.

Regards,

Business

Response:

Hello,