Yorba Regional Animal Hospital

Our dog was extremely dehydrated from a sudden onset of stomach issues. We took her in the middle of the night to Yorba Regional Pet Hospital because she was weak and lethargic. She needed immediate care. We were told she was critical and needed to be in the hospital for testing and care for at least 48 hours before having tests or receiving an actual diagnosis. The amount quoted was over $4,000.00. It was also explained to us that we should probably consider putting her down, because most likely, according to them, it looked like she would not improve and it would be the more humane thing to do. So, we were devastated. All this was happening so fast. Our heads were spinning, and our hearts were breaking. We were talked into having her stay at least 12 hours for care and observation. We were presented with test after test that should be run. After 12 hours of IV therapy and testing, we decided to take her home and try to help her ourselves. They were cold and insensitive. It just seemed like they were interested in increasing the charges. We felt like they just wanted to get as much money from us as possible and continued to mention that we should put her down. After spending $2,200.00, it’s been a week, and we still have our sweet dog with us. We have been caring for her and seeing improvement. We saw two different vets over the course of twelve hours. They both seemed to be following the same script. One vet even was sarcastic and condescending. We will never go back there again.

Horrible ethics in handling my puppy and its health. Very negative and insensitive. They discriminated against me thinking I was some poor kid off the streets that didn't have any financial ability to care for my puppy. I was shocked at their terminology used "lethal injection" and telling me he had diseases that he didn't have the symptoms for. In their eyes they wanted my puppy dead and wouldn't even give him some water (and he was drinking water) they told me no point and I had to hurry and make decision to kill him off, it's amazing how different they are towards older clients that pay their outrageous prices, and someone who only went there out if desperation seeking help. My puppy had a fair chance at fighting for his life and they tried robbing it from him. I regret ever walking in there and after talking to many other members of the community they share the same dislike and disgust with Yorba Regional Animal Hospital. This is a money hungry place. Behind closed doors they expose and manipulate our animals knowing we consider them our family members and exploit them to charge unreasonably high emergency prices. The only intended reason for their existence is to make the most money, the appearance is deceiving it feels comfortable, clean, and safe but they are cold, robotic, discriminating money fiends. There needs to be some other resource to just to show how effective ONE caring Veterenarian can be. If they hadn't treated my puppy like he was already a dead corpse I would have thanked them for their services, and continued in taking him home after hearing his negative results. Instead, they told me he tested negative for all of the life threatening diseases but he was going to die anyway. So the test was pointless, why did they have to do it and charge me for it? If it turned out negative they could have discussed with me some ways to care for him at home, right? Well, as if this all wasn't offensive enough, I asked what people do in this situation to save their dog's lives, and the sad excuse of a veterinarian told me, "well.... It requires hospitalization and it gets pretty expensive, sooo.....I don't think you have that option.." I said shocked "Oh, okay. Ya..." Vet "See ya, I didn't think so" I didn't know how to respond. I wish I had proved them wrong but at the time I couldn't care about anything other than my puppy they weren't trying to help but trick me into believing and doing what they thought and wanted. They had me thinking I didn't have money! They ARE wrong about my financial situation and they are going to know that now with a law suit instead of giving them the pleasure of killing my poor pup. I was discriminated against for how I looked and not given fair and equal treatment upon check out and during the appointment.