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York Electrical Contractor's, Inc.

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York Electrical Contractor's, Inc. Reviews (1)

Review: I hired York Electrical Contractors to install five flush-mounted ceiling lights in my kitchen to replace lights which no longer worked. I purchased the replacement Recessed LED Trim that they specified for them to install.

After the work was done, gaps remained between the trim and the ceiling such that it looks like a poor job.

After three complaints to them in writing, their representative came to inspect the job. He admitted that the trim didn't fit the existing metal housings, and that the job didn't look the way it should.

He also said that they were trying to save me the cost of purchasing new metal housings in addition to the trim. If that was what they had in mind, then it was poor advice. I would certainly have been willing to get the correct part, especially considering that labor cost far more than the parts.

On one of the lights a new socket had to be installed, and that one looks even worse than the others because the trim hangs down even more, evidently because that socket is larger than the original one. I am especially unhappy because I was charged $75.00 extra for an ill-fitting new socket that doesn’t fit any better than the others.

I am willing to purchase the necessary housings. I want them to finish the job at no additional cost. I would also like a refund of the $75.00 for the socket that doesn't fit.

Consumer

Response:

At this time, I have been contacted directly by York Electrical Contractor's, Inc. regarding complaint ID [redacted], however my complaint has NOT been resolved because:

[Your Answer Here]

York Electrical contacted me and one of the owners came to inspect the work. He promised to speak with his partner and get back to me. He has not done so yet.

In order for the Revdex.com to appropriately process your response, you MUST answer the question above.

Sincerely,

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Description: ELECTRIC CONTRACTORS

Address: 162-10 Crocheron Avenue, Flushing, New York, United States, 11358

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