To Whom it may concern: I have attached all email correspondence between Mr [redacted] and I in regards to the landscaping issue that he claims he never received a response forAgain his complaints have no basis in factIn Mr [redacted] October 8th email to me, he accuses the landscaper of not doing any work in the yard for a "whole year" Clearly that is impractical and is exactly what I state in my October 8th response to Mr [redacted] His last response before raising the same issue that had just been dealt with days prior is "thank you for the information" Mr [redacted] has met with the landscaper and they had a clear understanding of what the $fee for Mr [redacted] properties would consist ofI have also attached a letter from Mr [redacted] , the landscaper who is shocked at Mr [redacted] accusations of Mr [redacted] getting paid for work that was never done Mr [redacted] had a great relationship with Mr [redacted] They would engage in conversation each time Mr [redacted] would visit he property (which was at least times a year) and MrHayshida would express how satisfied he was with the work that Mr [redacted] was doing at the propertyMr [redacted] did a lot of work at no charge on many occasions because of the great relationship that he had with Mr [redacted] This is the 2nd unsubstantiated complaint that Mr [redacted] has filled and because his allegations may be published and made public, it is imperative that I make it clear that his complaints are and without any basis in fact or law Although Mr [redacted] has the right to his opinion, he does not have the right to slander me and my company of our good name and publish claims about my management services
To Whom it may concern:
This is in response to Mr. [redacted] claim dated October 16, 2014:
1. On October 13, 2014 Mr [redacted] was emailed his final statement along with copies of the bills that were paid out to the service providers and or utility...
companies.
2. On October 13, 2014 I spoke to Mr. [redacted] and explained to him that the last water bill we owed the water department was the water bill for $341.40 and that check was mailed out to the water department on October 13, 2014. (when we received that bill on September 7th , Mr. [redacted] monthly rents had already been disbursed on September 5th. ) He said that he understood and that he will take a look at the statement and get back to me as he was out at a casino at the moment.
3. On October 13, 2014 I confirmed my telephone conversation with Mr. [redacted] via email (see attached) as I did not receive a follow up phone call from Mr. [redacted].
4. On October 15, 2014 I received an email from Mr. [redacted] stating that he called the water department and they said that they did not receive his payment. When I returned from my meetings, I called the water department and spoke to a representative named [redacted] who advised me that the account does not show paid however, the checks do go to a lock box on Oahu for processing. Being that I mailed the check out on October 13th along with Mr. [redacted] statement, I was told to call back the next day to see if they had received the check. I spoke to the cashier at the water department on October 16th in the morning and she confirmed that the last payment that Home Managers, LLC was responsible for in the amount of $341.40 was posted that morning (Oct 16th) and the only amount due was the amount of the new bill that was mailed to Mr. [redacted] new property manager.
5.The last water payment the water department received before the October 16th final bill was on September 8th. Billing date on the water bill is August 5th. We received water bill on August 8th. All monies (rents) and bills to his insurance company and other service providers were disbursed to Mr. [redacted] on August 7th. That Water bill was paid 8/21st (advanced although not obligated) .
To Whom it may concern:
I have attached all email correspondence between Mr. [redacted] and I in regards to the landscaping issue that he claims he never received a response for. Again his complaints have no basis in fact.
In Mr. [redacted] October 8th email to...
me, he accuses the landscaper of not doing any work in the yard for a "whole year". Clearly that is impractical and is exactly what I state in my October 8th response to Mr. [redacted]. His last response before raising the same issue that had just been dealt with 2 days prior is "thank you for the information". Mr. [redacted] has met with the landscaper and they had a clear understanding of what the $300 fee for Mr. [redacted] 3 properties would consist of.
I have also attached a letter from Mr. [redacted], the landscaper who is shocked at Mr. [redacted] accusations of Mr. [redacted] getting paid for work that was never done. Mr. [redacted] had a great relationship with Mr. [redacted]. They would engage in conversation each time Mr. [redacted] would visit he property (which was at least 3 times a year) and Mr. Hayshida would express how satisfied he was with the work that Mr. [redacted] was doing at the property. Mr. [redacted] did a lot of work at no charge on many occasions because of the great relationship that he had with Mr. [redacted].
This is the 2nd unsubstantiated complaint that Mr. [redacted] has filled and because his allegations may be published and made public, it is imperative that I make it clear that his complaints are false and without any basis in fact or law. Although Mr. [redacted] has the right to his opinion, he does not have the right to slander me and my company of our good name and publish false claims about my management services.
To Whom it may concern: I have attached all email correspondence between Mr [redacted] and I in regards to the landscaping issue that he claims he never received a response forAgain his complaints have no basis in factIn Mr [redacted] October 8th email to me, he accuses the landscaper of not doing any work in the yard for a "whole year" Clearly that is impractical and is exactly what I state in my October 8th response to Mr [redacted] His last response before raising the same issue that had just been dealt with days prior is "thank you for the information" Mr [redacted] has met with the landscaper and they had a clear understanding of what the $fee for Mr [redacted] properties would consist ofI have also attached a letter from Mr [redacted] , the landscaper who is shocked at Mr [redacted] accusations of Mr [redacted] getting paid for work that was never done Mr [redacted] had a great relationship with Mr [redacted] They would engage in conversation each time Mr [redacted] would visit he property (which was at least times a year) and MrHayshida would express how satisfied he was with the work that Mr [redacted] was doing at the propertyMr [redacted] did a lot of work at no charge on many occasions because of the great relationship that he had with Mr [redacted] This is the 2nd unsubstantiated complaint that Mr [redacted] has filled and because his allegations may be published and made public, it is imperative that I make it clear that his complaints are and without any basis in fact or law Although Mr [redacted] has the right to his opinion, he does not have the right to slander me and my company of our good name and publish claims about my management services
To Whom it may concern:
This is in response to Mr. [redacted] claim dated October 16, 2014:
1. On October 13, 2014 Mr [redacted] was emailed his final statement along with copies of the bills that were paid out to the service providers and or utility...
companies.
2. On October 13, 2014 I spoke to Mr. [redacted] and explained to him that the last water bill we owed the water department was the water bill for $341.40 and that check was mailed out to the water department on October 13, 2014. (when we received that bill on September 7th , Mr. [redacted] monthly rents had already been disbursed on September 5th. ) He said that he understood and that he will take a look at the statement and get back to me as he was out at a casino at the moment.
3. On October 13, 2014 I confirmed my telephone conversation with Mr. [redacted] via email (see attached) as I did not receive a follow up phone call from Mr. [redacted].
4. On October 15, 2014 I received an email from Mr. [redacted] stating that he called the water department and they said that they did not receive his payment. When I returned from my meetings, I called the water department and spoke to a representative named [redacted] who advised me that the account does not show paid however, the checks do go to a lock box on Oahu for processing. Being that I mailed the check out on October 13th along with Mr. [redacted] statement, I was told to call back the next day to see if they had received the check. I spoke to the cashier at the water department on October 16th in the morning and she confirmed that the last payment that Home Managers, LLC was responsible for in the amount of $341.40 was posted that morning (Oct 16th) and the only amount due was the amount of the new bill that was mailed to Mr. [redacted] new property manager.
5.The last water payment the water department received before the October 16th final bill was on September 8th. Billing date on the water bill is August 5th. We received water bill on August 8th. All monies (rents) and bills to his insurance company and other service providers were disbursed to Mr. [redacted] on August 7th. That Water bill was paid 8/21st (advanced although not obligated) .
To Whom it may concern:
I have attached all email correspondence between Mr. [redacted] and I in regards to the landscaping issue that he claims he never received a response for. Again his complaints have no basis in fact.
In Mr. [redacted] October 8th email to...
me, he accuses the landscaper of not doing any work in the yard for a "whole year". Clearly that is impractical and is exactly what I state in my October 8th response to Mr. [redacted]. His last response before raising the same issue that had just been dealt with 2 days prior is "thank you for the information". Mr. [redacted] has met with the landscaper and they had a clear understanding of what the $300 fee for Mr. [redacted] 3 properties would consist of.
I have also attached a letter from Mr. [redacted], the landscaper who is shocked at Mr. [redacted] accusations of Mr. [redacted] getting paid for work that was never done. Mr. [redacted] had a great relationship with Mr. [redacted]. They would engage in conversation each time Mr. [redacted] would visit he property (which was at least 3 times a year) and Mr. Hayshida would express how satisfied he was with the work that Mr. [redacted] was doing at the property. Mr. [redacted] did a lot of work at no charge on many occasions because of the great relationship that he had with Mr. [redacted].
This is the 2nd unsubstantiated complaint that Mr. [redacted] has filled and because his allegations may be published and made public, it is imperative that I make it clear that his complaints are false and without any basis in fact or law. Although Mr. [redacted] has the right to his opinion, he does not have the right to slander me and my company of our good name and publish false claims about my management services.