YouMail Inc

Review: I need some help to get started. I spent numerous hours trying to figure it out, by reading the instructions on-line and contacting the support department by e-mail. No one is telling me what the problem is and why I cannot use the program.Desired Settlement: Someone from YouMail should call me, as I asked many times.

Business

Response:

The complaint is from a person in Canada who wishes to use YouMail and is unhappy we haven't called them back. YouMail is in beta in Canada, and can only work with some carriers, not all, and only in some parts of Canada. Further, like Google, Facebook, and other companies that provide a free service, YouMail does not provide phone support for free users. With paid users, we call or e-mail them back quickly with responses to their questions/issues.