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Young Roofing, Inc.

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Young Roofing, Inc. Reviews (1)

Customer contacted Sales Associate 4 to 5 weeks before her job was ready. She had went by the fabrication location and took pictures of remnants & with the research of the sales associate figured out that the color she was looking for was White Gioia Marble. He told her the price per sq foot and...

she wanted him to go ahead and order the slabs because she didn't want to have to wait on the delivery when her her job was ready for counter tops. She knew the size of the the slabs & the cost per square foot at that time. He told her we don't order the slab's until the cabinets are installed and he could get the job measured. But he did call and put them on hold with [redacted] [redacted], so that they wouldn't get sold. She Agreed. After 3 weeks she called him and said that she was ready and that he needed to come out and measure. He went out the very next day to measure and the cabinets were not ready. He told her again that ALL the cabinets had to be set in place where they were going to be permanently. After another week or more she called him and said that it was ready. Once again he went out the next day & templated the island and measured the rest of the kitchen. He figured up the square footage for the job & told her the price. She looked over it and agreed to the price. She wrote a check to initiate the job. The next day when ordering the slabs he realized she had made the island longer than the length of the slabs so the island would have to have a seam. He knew she didn't want a seam, so he called around to other suppliers trying to find bigger slabs the same color, but had no luck. So, then he called her & told her she would have to find another color or the island would have to have a seam. He personally went to [redacted] to look at what they had that was long enough to do the job without a seam and sent her pictures. She said she wanted to see them in person, so he gave her the address to the location in Greer so that she could go view them. She didn't like any slabs that were big enough, so he asked her if she wanted to go to [redacted] in Charlotte to look at their inventory and she said yes. The day that she went up to see the slabs in Charlotte, he called & text her several times and she didn't respond. Finally, late that day he got a weird text from her stating that she found another fabricator and said that they were going to do her job for $30.00 per sq ft, which he didn't believe to be true. Her text said that she paid another fabricator to do the work. He was confused, so he texted her back and asked her "why would you pay someone else to do your job when you already have me doing it for you?" At this time he thought it was a joke. The 3 slabs where on hold & couldn't be sold for 5 to 6 weeks. Several weeks later she called & texted him for a refund. He told her he turned it over to his boss ([redacted]) and that he would handle it from here on. She kept sending incomplete texts that made no sense to read & half sentences. At that time, he asked her not to call him anymore.  The job was Invoiced on 4/28/2016. The check was dated for 4/30/2016. A refund minus fees was mailed Certified and received on 7/22/2016.

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Address: 941 Papen Road, Bridgewater, New Jersey, United States, 08807

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www.redarrowrealestate.com

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