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Young Waterproofing Company

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Young Waterproofing Company Reviews (4)

I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below In good faith that is quite the term the merchant damages my property and wants me to pay half the cost what is his faith this is egregious, I will not accept any offer that links my warranty I paid for to his damages nor will I pay for the damages not only is this merchant a LIAR (remember he lied and said his Insurance Company adjuster came to my home and inspected the damages which NEVER happened) he is also a CHEAT Again this merchant needs to do the right thing and pay for the damages his employees caused to my property he has sunk to a new low Regards, [redacted] ***

This letter is in regards to complaint ***Upon inspection of Ms*** floor, we told her we wanted the supplier to inspect the floor as we have used this product for many years and have never had a problemThe company sent a representative and an appointment was handled through the
representativeMrs*** and Young Waterproofing received a copy of the report(See enclosed) He determined there was no damage to the floor, only the sealer/waxThis was due to neglect of the floor as it had not been stripped or waxed in yearsPrior to the report being received, Ms*** contacted our insurance companyAn adjuster was sent to her home and after an inspection, it was determined that there was no claimYoung Waterproofing Co., the floor plastic manufacturer's representative and the insurance company have determined there is no claim hereYoung Waterproofing Cohas been in business for years and we value our reputation in the communityWe believe Ms*** has attempted to taint our reputation before allowing us to offer an agreed upon solutionAs we did not damage the floor and Ms*** has not been cooperative as we tried to help her remedy the situation, we will not be offering any settlement.Sincerely, *** *** President, Young Waterproofing Co

Revdex.com spoke to *** at the business and the following was relayed: In an effort in good faith to resolve this complaint to both parties satisfaction the business is offering to pay for 50% of the floor cost ($761) and maintain the guarantee for the basement repair

I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
In good faith that is quite the term the merchant damages my property and wants me to pay half the cost what is his faith this is egregious, I will not accept any offer that links my warranty I paid for to his damages nor will I pay for the damages not only is this merchant a LIAR (remember he lied and said his Insurance Company adjuster came to my home and inspected the damages which NEVER happened) he is also a CHEAT.  Again this merchant needs to do the right thing and pay for the damages his employees caused to my property he has sunk to a new low.
Regards,
[redacted]

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