Youngblood's RV Super Center

Purchased a KZ Escape trailer from Youngbloods RV Center on May 22, 2020. They where unable to properly install the hitch after 3 attempts and it was unsafe to tow trailer. Blamed it on everything they could and told us it was our problem. They never fixed it. Someone could have been killed and they could care less. 3 days after we bought it found window seal was coming loose under stone cover. It took them 5 months to fix window and within 6 months the new window leaked flooding the storage area and underbelly. Now they have had it for 3 weeks and say they are too busy to get to it. They are the rudest most incompetent family run business I have ever encountered. Their BBB rating is F. One gave 1 star because that was lowest rating possible.

Business Response to a Complaint
Complaint ID#:
[redacted]
Company Name:
Youngblood's RV Center, Inc.
Company Contact:
[redacted]
Company Phone:
###-###-####
Company Email:
[redacted]
Person Who Sent the Complaint:
[redacted]...

[redacted]
Staff Member:
Response:
In response to Mr. [redacted]’ complaint, Youngblood’s RV of Paducah did not intend to mis-represent the unit in question to the customer. When [redacted] Youngblood showed the customer the unit in question, he told Mr. [redacted]’ that it didn’t have any leak damage to his knowledge. It is our policy to check and re-check for leaks in a unit once it is sold. Had Youngblood’s RV of Paducah known of the leak damage, it would have been fixed before the unit was sold. [redacted] E. from Youngblood’s RV in Mayfield, KY (our main location) called Mr. [redacted] on or around October 20 to ask him about the title to his old camper that he traded in to Youngblood’s RV of Paducah. The bank that released his lien on his old camper mailed him the title instead of mailing it to our dealership. When [redacted] asked Mr. [redacted] to send the title to us, he informed her he didn’t want to because we had lied to him about the Montana he bought. At this point, [redacted] informs him that we would not have intentionally lied to him about the condition of the Montana and told him that we would be more than happy to fix it and make the situation right in the customer’s eyes. To this day (10/31/15), the customer has yet to contact [redacted] or anyone else at Youngblood’s RV of Paducah to inform us of this situation or to request that we fix the problem. Youngblood’s RV of Paducah is committed to the satisfaction of our customers and would like to assist Mr. [redacted] in the repair of his camper. Mr. [redacted] needs to call the dealership and speak with someone about having the camper brought in for repair. As this is not an easy repair, Mr. [redacted] needs to also know that he’ll be without his camper for an extended period of time and that we want to do the work when he is not using his camper.
Sent on: 11/2/2015 10:27:17 AM

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[redacted]Thank you so much for your help.  The...

complaint has been taken care of.

[redacted] [redacted]I went back to YoungBloods on Saturday 2/11/17 and spoke with the owners son, [redacted] YoungBlood....

[redacted] could not figure out why my bill was over charged and said he would make things right and honor the price I was quoted by Spencer. [redacted] settled my account for $539. I paid this bill in full. Sent from my iPhone