Young's Farm Service & Repair Inc

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], the business and I have both come to an agreement on a resolution. Thank You,
[redacted]

-------- Forwarded message ----------From: Trent Y[redacted]<youngsfarm1510@[redacted].com>Date: Wed, Jun 1, 2016 at 8:45 AMSubject: Complaint ID# [redacted]To: "[redacted]@myRevdex.com.org" <[redacted]@myRevdex.com.org>[redacted], Reference Complaint ID# [redacted] My response to the complaint submitted by...

the customer is as follows:I would first like to state that we have returned all calls from the customer.  Several messages had been left back and forth between both the customer and us, but had been unable to connect.This type of fuel system comes with a lifetime warranty to the original customer only and is registered by serial number for the warranty.  Therefore, since it has been 8 months since the system was installed, there was no way to return the system.  Nor would the system be able to be re-sold since the warranty is not transferrable.  I offered a credit for the difference between the 2 systems.  The customer declined.On 5/27/16, the customer and I were finally able to discuss the situation over the phone and came up with a resolution that was agreed upon by both parties.  The resolution is currently in process and the customer said he will follow up on this complaint once complete.Regards,Trent Y[redacted]Young’s Farm Service & Repair LLCPhone/Fax: ###-###-####