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Young's Pizza

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Young's Pizza Reviews (3)

At this time, I have been contacted directly by Spanishpod101.com regarding complaint ID [redacted], however my complaint has NOT been resolved because:
[Your Answer Here]
 Although they did reverse the charges, this does not change the fact that they used a bait and switch to get my...

money (twice). The first time, they sent out a bogus email stating that there had been an error in their last email and that I was entitled to a discounted rate. There was no error in the previous email. Then I signed up for one month at $8.95 and selected not to may the charges reoccuring. The next month I was charged $25. I am guessing that there are a lot of people who similarly fell for the extremely misleading advertising and billing campaign of this company. Its really too bad because the service actually seemed ok.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Hello [redacted],My name is [redacted]. I am a representative for Innovative Language LLC, the parent company of [redacted]. In response to the complaint, the customer sent 3 emails, all of which were answered. The last email we sent was not responded to so this is were the communication...

broke down. No request for a refund was asked for by the customer during this correspondence even though we have a 60-day, no questions asked refund policy. We have cancelled the subscription and refunded the customer as a courtesy. I have attached all the emails sent as well as a copy of the refunded charged. We wish to have this matter quickly resolved and dismissed.Warm Regards,[redacted]Customer SupportInnovative Language LLC

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved. While they nevered answered teh E-mails as she stated, I accept the refund as a resoltuion.
Sincerely,
[redacted]

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