Young's Suncoast Realty and Vacation Rentals

Here is the list of things that I was not happy with while staying at the
Boardwalk. These are all things that should of been taken care of before the unit is rented. Not after and hope nobody says anything. During my research of reviews I found where several of these issues were addressed in other reviews on August 7, 2013, February 27, 2012 and September 8, 2009. When a family has been
planning a vacation the first thing they should say when waking in to the condo is "wow" not "oh me".

1) front door looks like it has been either broken into or out of. Not sure
which.
2) bedroom - when I pulled the comforter down to go to bed I found the sheets dirty. And by dirty I mean someone had had a lot of fun on them. If housekeeping doesn't get anything else right the bed clothing should be clean. I called the number to get in touch with someone and waited 1 hour for a nice young man to bring us clean ones that didn't fit the bed.
3) the mattress needs to be replaced. Once you get in you have to have help getting out. Everyone goes to the middle.
4) the bathroom - the vent is falling out of the ceiling. The cabinet looks like an animal has been chewing on it.
5) the living room - the furniture needs to be replaced. The couch is worn and sagging.
6) the wall going into the kitchen - someone has either fell into it or hit it.
7) the balcony floor is peeling off. And the furniture is all rusted. Cushions on chairs have been there for along time.
8) freezer - ice maker must of been leaking or something because there was an inch of ice in the bottom of the freezer. Also found hairs in the freezer.

I called after arriving home about a refund on our stay. This room that should not of been rented before fixing things that had already been addressed since 2009. I received a call stating that I would receive one nights stay back which was around $160.00. I was told I would get a check in the mail. Two days after the check should of arrived I called back and told them the check did not arrive. The next day I get a credit on my checking account for $120.00 which is short what I was quoted. No one would call me just emails back and forth. After some shady accounting I did finally figure out how they came to the $120.00. They even went ahead and changed me for a Processing Fee and a Cleaning Fee. I should of charged them for seeing dirty sheets like I saw. Bottom line is when you are renting a room for people to sleep in and it is not sufficient you should make it right with the person in a timely matter. Kindness goes a long way.

Be very careful when using this company as a management company. They allow underage renters, they allow guests to cause damage and you will end up paying for the damages, their maintenance men cause damage and then you have to send your own repairman (at your expense) and they will replace appliances without your approval. It is very hard to communicate with them. The departments do not communicate with each other. They are more concerned with the guests then the owners. They charge a monthly maintenance fee and only change out the air filter.

Booking is very easy and quick which was the only good Compliment that we had. We stayed over spring break in a rental through Youngs suncoast and we will not rent from them again. ONce they got our money they never sent an email about check in or anyrthing. We were promised our room by 3 PM on 2 different occasions, and had to wait until 5:30. When we did get there our room was very dirty. There was dried blood on the phone and the bathroom wall. You could tell it had not had a deep clean in months. We even found a shoe under the bed that someone had left behind. We did call, left a review when we left and didnt even get an apology email, NOTHING!! DO NOT RENT from them!