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Your Listing Expert

405 - 639 Queen St W 4th Floor, Toronto, Ontario, Canada, M5V 2B7

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Guarantee was to be listed top 3 map listings for after specific key words in 3 months at $300/month or money back. Guarantee was not met, and desperate repeated request no proof that any work whatsoever was done was provided.

Despite repeated request and no refund was given. I am almost certain for a few reasons that they did absolutely no work and just contributed to take the payment.

I was told on sign up that I could request a "work report" at any time to see what they were doing to improve my listing. I requested this many times, from account manager as well as regional manager and was told I would get one but never did. In fact they never even called me back.

Paid a total of $1196+gst that should be refunded given their guarantee.

Desired Outcome

Full refund

I receive SEO inquiries on a daily basis from companies with no proven track record. I went online to look for an established company with proven results. I found Your Listing Expert ranked very highly in ***. If they could do it for themselves, I knew they could do it for me. I'm 6 months into the SEO campaign and couldn't be happier with the results so far.

I just want to say Your Listing Expert has been phenomenal from the beginning. As a start-up I needed to make sure all angles were covered. Your Listing Expert's team are a group of thinkers. They arranged for online workshops to get an understanding of my business, my vision, my goals so they could come up with the best ideas for my branding. Everyone I dealt with was creative and contributed to an incredible outcome. I couldn't be happier with the final results. My grand opening was a huge success, and they are constantly revising, renewing and creating new ideas to keep the message fresh and help bring me in more clients. Everyone goes above and beyond to make sure the message is just right. Their care and enthusiasm for my brand makes me feel like we are truly in this together. Thank you Your Listing Expert.

I've only been working with Your Listing Expert for a couple weeks now. My business was suffering because of this virus, I was literally planning on shutting down in a week. Very glad they contacted me and I took the jump to sign up with them. It's only been a few weeks and already I've witness a big increase in calls for my pizza place. Very grateful! Thank you guys!

Here's my story:
-Promised me that I'd rank top 3 within 3 months on *** for about $275 per month, I agreed to pay (and would have been happy to for the promised but never-delivered results)
-Took ages to actually post "something"
-Posts contained NO key words and were a mere copy of my website's content
-After 3 months NO results were visible other than an $800 hole in my wallet
-I asked for my money back, they DID pay it back (I guess that earns them the one star)
-After asking them never to reach out to me again, they keep calling me back to engage their services

You are promised by their sales person that you will be in the top 3 in *** listings in three months, unfortunately they do not tell you that they use obscure words for the search and that is your top three. For me their search was Roofers in strawberry hill, that is not a valid search, I got 27 views, put me in the top three, because no one searches for that! They may have incurred all of those numbers also, no way to know. The would not refund me as promised.

Your Listing Expert Response • Jun 15, 2019

Hello Anick, thank you for the feedback.

While we appreciate your feedback, this is inaccurate information about our service(s), as our service is based upon ranking and not how many views you receive. Ranking in the priority top 3 position will yield more views, but that's not what our services are.

Our company guarantees are as follows: If we don't get you ranking in the top 10 for at least one keyword within 60 days from your verification date in your local and surrounding area you are entitled to a refund of your monthly package price, and if we do not get you ranking top 3 in your local and surrounding area from your verification date (The date we get manager access to your *** Listing) you're entitled to a refund of your priority plus package cost.

We met the first guarantee of ranking you top 10 in your local and surrounding area, however you were only verified for 84 days and did not fulfill the 90 day top 3 guarantee.

As we've mentioned on regular calls, we work on 5 *** Categories to rank businesses. Within those categories there are associated keywords/terms that you will be ranking for. The longer you are a client the more keywords in the local and surrounding areas you'll rank for underneath those 5 categories. We hope this helps with your query.

If you have any further questions please email us at ***@yourlistingexpert.com so we can better assist you.

- YLE Team ð???

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Address: 405 - 639 Queen St W 4th Floor, Toronto, Ontario, Canada, M5V 2B7

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