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Your Magazine Service Reviews (7)

Initial Business Response / [redacted] (1000, 5, 2015/06/16) */ Ms***: We have received your complaint that you filed with the Revdex.com and haven taken the following actions We have closed your account and set your balance as zero due Also, you've been added to our internal Do Not Call list, so you won't be bothered again We apologize for any inconvenience this may have caused youWe hope you find this satisfactory to your desired resolution Sincerely, Your Magazine Service Inc

Initial Business Response / [redacted] (1000, 5, 2015/10/05) */ Spoke to husband [redacted] and agreed to refund of $account was already closed cxld magazines added to internal do not call listCustomer satisfied with resolution thanked me for the call Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/10/05) */ (The consumer indicated he/she DID NOT accept the response from the business.) The gentleman that called today had [redacted] very confusedHe is elderly and has trouble hearingThe amount charged on our account on 9/15/was $in addition to the charges of $in July and August The amount of refund should be $The charges have been disputed with our credit card companyAs long as those charges totaling $are fully refunded, we will accept the response Final Business Response / [redacted] (4000, 9, 2015/10/13) */ I spoke with [redacted] and went over in detail that the company had spent a significant amount of time and money processing his wifes orderthey did make a total of $in paymentsWe sent them a refund check in the amount of $I explained to [redacted] that the company had spent $for the magazines and the processing of the orderthat the company would break even at that point and he would receive a refund in the amount of $he agreed that was fineNow they have charged back the payments and gotten theyre money back from the credit card company in addition to the $we sent them in a checkTotaling now $Which is $more than they ever were billedSo at this point there is no refund due them because they chargedback the payment with the credit card company and received a credit back from them in the amount of $They also received a refund check for $totaling $They request is to be refunded a total of $They have gotten that and an additional $they were not owed

Initial Business Response / [redacted] (1000, 5, 2015/08/17) */ We have received your complaint in your desired resolution you want the account cancelled and the magazines cancelled we have done both your account is cancelled and you have been added to our internal do not call list so you wont be called againYou owe us nothing the account is marked zero balance due! Any magazines you receive after this date you will not be charged forWe hope this is satisfactory in settling the complaint Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/08/17) */ (The consumer indicated he/she ACCEPTED the response from the business.) I accept the company's responseIt is what I asked for

Initial Business Response / [redacted] (1000, 5, 2015/07/27) */ Mr[redacted] : We have received your complaint that you filed with the Revdex.com and have taken the following actions We have closed your account and canceled your magazines, so you wont be receiving them anymoreAny that do arrive, will simply be residual from your subscription We have also added you to our internal Do Not Call list We apologize for the inconvenience and we hope you find this satisfactory to your desired resolution Sincerely, Your Magazine Service Inc

Initial Business Response / [redacted] (1000, 5, 2015/08/02) */ Mr [redacted] : We have received your complaint that you filed with the Revdex.com and have taken the following actions Firstly, we have set your balance to zero due and closed your accountSecondly, we have canceled all your magazinesLastly, we have added you to our internal Do Not Call list We hope you find this satisfactory to your desired resolution Best Regards, Your Magazine Service Inc Initial Consumer Rebuttal / [redacted] (2000, 8, 2015/08/18) */

Initial Business Response / [redacted] (1000, 5, 2015/05/19) */ [redacted] : We have received your complaint that you filed with the Revdex.com and have taken the following action We have canceled your magazines and closed your accountYou have been added to our internal Do Not Call list, so you won't be bothered againYou should stop receiving magazines, any magazines that do arrive will be left over from your subscription We apologize for any inconvenience this may have caused you and we hope you find this satisfactory to your desired resolution Sincerely, Your Magazine Service Inc Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/05/21) */ (The consumer indicated he/she ACCEPTED the response from the business.) I accept this action because I have been trying to cancel for one and a half years

Initial Business Response / [redacted] (1000, 5, 2015/08/02) */ Ms [redacted] : After careful review of your complaint, it has come to our attention that you have never been our customer However, we will make sure you are added to our internal Do Not Call list to avoid any future issues We hope you are able to contact the correct company and resolve things Best Regards, Your Magazine Service Inc

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