RE: *** ***; Case/File No*** Previous Creditor: ***, LLC Original Creditor: *** *** Bank,
N.A. Current Owner: LVNV Funding LLC Account Number: *** Reference Number: *** Current Balance: $1,603.64 Dear MsR***: This letter is in response to your correspondence received December 11, regarding the above-referenced accountLVNV Funding LLC ("LVNV") owns the account number ending in ***, having acquired it on January 12, Resurgent Capital Services LP ("Resurgent") is the servicer of the account owned by LVNVAs of the date of this communication, the account balance is $1,Please review the following account information: This account originated on October 12, with *** *** Bank, N.A. The last payment in the amount of $was received on September 4, 2016. This account charged off on December 2, with a balance of $1,603.64. No payments have been received on this account since Resurgent started servicing it in January 2017. LVNV acquired all ownership rights in this account upon LVNV’s purchase of this accountThose rights include, but are not limited to, the right to collect on the account and report to the consumer reporting agencies (also known as “credit bureaus”) should the account be eligible for credit reportingCurrently, this account is being reported to the three major consumer reporting agencies on behalf of LVNV. In accordance with the Fair Credit Reporting Act, the LVNV tradeline for this account is being reported as “disputed” to the three major consumer reporting agenciesIt will continue to report as such throughout the permissible reporting period unless new information indicates that the dispute should be removed. Resurgent received a request for verification of the debt from Ms*** on or about February 8, In accordance with the FDCPA, Resurgent mailed Ms*** the enclosed letter dated February 10, that advised Ms*** Resurgent had received her inquiry and had initiated a review of her inquiry. The letter also included the validation noticeIn response to her request, on June 29, 2017, Resurgent mailed Ms*** the enclosed letter containing verification of debt and the enclosed letter containing the name and address of the original creditor in compliance with the Fair Debt Collection Practices Act (“FDCPA”). This account has been properly verified as required by the FDCPAAdditionally, we are enclosing the additional bill statements and the terms and conditions on file for this account. If, after reviewing the above-referenced information, Ms*** believes this account is fraudulent, then we ask that she provide a completed police/incident report regarding the fraud or a notarized fraud or identity theft affidavit. If Ms*** believes that this account was previously paid or satisfied in full, then please advise her to provide us a copy of the offer letter, cancelled check(s), and/or confirmation of payment in full. In addition, if Ms*** has any correspondence to/from the previous creditors concerning her dispute, then please forward it to: Compliance Department or Fax: 866-*** ** *** Attn: Compliance P.OBox *** Greenville, SC 29603 If Ms*** has any further questions, comments or concerns, she may contact Customer Service at 1-888-***. Sincerely, AJ*** Compliance Department Resurgent Capital Services L.P. Enclosure(s)
Dear Ms***: This letter is in response to your correspondence dated February 2, regarding the above-referenced accountLVNV Funding LLC ("LVNV") owns the account number ending in ***Resurgent Capital Services LP ("Resurgent") is the servicer of the account owned by LVNV
The account was previously sold by ** *** Bank on or about November 28, As of the date of this communication, the account balance is $1,Please review the following account information: This account originated on December 30, with *** *** *** Corporation and was opened with ** *** Consumer. This account charged off on November 13, with a balance of $850.71. The last payment was received on March 20, 2007. No payments have been received on this account since Resurgent started servicing it in November 2007. All ownership rights in this account were transferred to LVNV when this account was purchased from the previous creditorThose include the right to collect on the account and report to the consumer reporting agencies (also known as “credit bureaus”) in the event that the account is eligible for credit reporting. Currently, LVNV is not reporting the account to the major consumer reporting agencies. A judgment was obtained January 7, in the General Court of Justice, District Court Division, *** County, NC with case number ** *** ***Our records indicate that Mr*** was served the summons and complaint on September 14, Enclosed is a copy of the judgment for your reviewWe are not the source of public record information reported by consumer reporting agenciesIf Mr*** wishes to dispute or challenge public record entries, we recommend that he/she contact the consumer reporting agency that is reflecting the judgment, ask them for the source of that information, and then direct his/her dispute or challenge to that source. Resurgent would like to thank Mr*** for bringing this matter to our attentionResurgent does not condone harassment or unprofessional communication with consumers, as is it is our goal to adhere to all state and federal laws and regulations concerning the collection of debtsAccordingly, we expect the same of the servicers collecting on our behalfAfter investigating the account, we did not find any evidence of the mishandlings alleged in the complaintWe apologize for any inconvenience. Mr***’s February 2, inquiry contains language Resurgent has interpreted to mean that he wishes our office to cease communication with himWhen a cease and desist request is received by our office, Resurgent places a restriction on the account so that no further written or verbal contact is made to our customerHowever, please be aware that other methods may be utilized to execute on the judgment, including wage garnishment, bank lien or attachment to real or personal property if the balance is not satisfied. If, after reviewing the above-referenced information, Mr***s believes this account is fraudulent, we ask that he provide a completed police/incident report regarding the fraud or a notarized fraud or identity theft affidavit in order to help us resolve this matterBlank forms are available at the FTC's website: http://www.consumer.ftc.gov/articles/pdf-0094-identity-theft-affidavit.pdf. If Mr***s believes that this account was previously paid or satisfied in full, please advise him to provide us a copy of the offer letter, cancelled check(s), and/or confirmation of payment in full. In addition, if Mr***s has any correspondence to/from the previous creditors concerning his dispute, please forward it to: Compliance Department or Fax: *** ** *** Attn: Compliance P.OBox *** Greenville, SC 29603 If you have any further questions, comments or concerns, please contact Customer Service at ***
*** Sincerely, ** *** Compliance Department Resurgent Capital Services L.P
Revdex.com:
I have reviewed the response made by the business in reference to complaint I* ***, and find that this resolution is satisfactory to me.
Furthermore please convey my sincere appreciation for their understanding and good faith gestureI appreciate it beyond words.
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
RE: *** ***; Case/File No*** Previous Creditor: *** *** Associates, Inc. Original Creditor: *** *** Corporation of South Carolina Current Owner: LVNV Funding LLC Account Number: *** Reference Number: *** Current
Balance: $4,963.07 Dear Ms***: This letter is in response to your correspondence received August 8, regarding the above-referenced accountLVNV Funding LLC ("LVNV") owns the account number ending in ***, having acquired it on December 23, Resurgent Capital Services LP ("Resurgent") is the servicer of the account owned by LVNVAs of the date of this communication, the account balance is $4,Please review the following account information: This account originated on December 18, with *** *** Corporation of South Carolina (“*** ***”) and was opened with *** Finance. The last payment in the amount of $3,was received on October 13, 2014. This account charged off on October 16, with a balance of $4,963.07. No payments have been received on this account since Resurgent started servicing it in December 2015. LVNV acquired all ownership rights in this account upon LVNV’s purchase of this accountThose rights include, but are not limited to, the right to collect on the account and report to the consumer reporting agencies (also known as “credit bureaus”) should the account be eligible for credit reportingCurrently, this account is being reported to the three major consumer reporting agencies on behalf of LVNV. Resurgent received the multiple electronic disputes that MsWolfe submitted through one or more consumer reporting agenciesResurgent has responded in a timely manner and provided the agency with information relevant to her disputeIn accordance with the Fair Credit Reporting Act, the LVNV tradeline for this account is being reported as “disputed” to the three major consumer reporting agenciesIt will continue to report as such throughout the permissible reporting period unless new information indicates that the dispute should be removed. *** *** charged off this debt and sold the account“Charge-off” does not mean that a debt has been satisfiedIt is an accounting term which means that an account or receivable is no longer considered an asset for accounting purposesCharging off an account does not affect the consumer’s responsibility for the amount owedAn account remains collectible after charge-off, and if the account is sold the new owner has the right to collect itEntries regarding a charged-off account may remain on a credit report for up to seven yearsThe consumer reporting agencies use the “Date of First Delinquency” to determine the start of the seven-year reporting periodThe “Date of First Delinquency” for this account is August 31, A request to delete the LVNV tradeline will be submitted to the consumer reporting agencies in May 2021. The enclosed letters containing verification of debt were mailed to Ms*** on March 31, 2017 and July 24, in compliance with the Fair Debt Collection Practices Act (“FDCPA”)This account has been properly verified as required by the FDCPA. If, after reviewing the above-referenced information, MsWolfe believes this account is fraudulent, then we ask that she provide a completed police/incident report regarding the fraud or a notarized fraud or identity theft affidavit. If Ms*** believes that this account was previously paid or satisfied in full, then please advise her to provide us a copy of the offer letter, cancelled check(s), and/or confirmation of payment in full. In addition, if MsWolfe has any correspondence to/from the previous creditors concerning her dispute, then please forward it to: Compliance Department or Fax: 866-*** ** *** Attn: Compliance P.OBox *** Greenville, SC 29603 If Ms*** has any further questions, comments or concerns, she may contact Customer Service at 1-888-***. Sincerely, AJ*** Compliance Department Resurgent Capital Services L.P. Enclosure(s)
Beattie Place, Suite MS Toll Free Phone 1-888-665-0374 Greenville, SC Toll Free Fax 1-866-467-0163 Hours of Operation Monday-Thursday 8:00AM-7:00PM Friday 8:00AM-5:00PM June 13, 2016 *** *** Revdex.com of Upstate South
Carolina NChurch StSuite C Greenville, SC 29601-2164 RE: *** *** *** *** *** Previous Creditor: *** *** Original Creditor: C*** *** *** ***. Current Owner: LVNV Funding LLC Account Number: *** Reference Number: *** Current Balance: $732.58 Dear *** *** This letter is in response to your correspondence dated June 9, regarding the above-referenced accountLVNV Funding LLC ("LVNV") owns the account number ending in ***Resurgent Capital Services LP ("Resurgent") is the servicer of the account owned by LVNVThe account was previously sold by *** *** on or about April 10, As of the date of this communication, the account balance is $Please review the following account information: This account originated on October 18, with *** *** *** *** This account charged off on March 25, with a balance of $732.58. The last payment in the amount of $was received on August 21, 2014. No payments have been received on this account since Resurgent started servicing it in April 2015. The terms and conditions and bill statements on file for the account are enclosed for your review. Please note that bill statements from the previous account number are also includedThe bill statement dated February 25, to March 24, includes a balance transfer from the previous account number 4*** All ownership rights in this account were transferred to LVNV when this account was purchased from the previous creditorThose include the right to collect on the account and report to the consumer reporting agencies (also known as “credit bureaus”) in the event that the account is eligible for credit reporting. Currently, this account is being reported to the three major consumer reporting agencies on behalf of LVNVPrevious creditors may also continue to report the history of this account from the origination date up to the time of sale. Resurgent received the multiple electronic disputes that *** *** submitted through one or more consumer reporting agenciesResurgent has responded in a timely manner and provided the agency with information relevant to her disputeIn accordance with the *** *** *** *** the LVNV tradeline for this account is being reported as “disputed” to the three major consumer reporting agenciesIt will continue to report as such throughout the permissible reporting period unless new information indicates that the dispute should be removed. Resurgent, as servicer for LVNV, utilizes third party collection agencies to service accounts on its behalf. This account has been placed with one of more of these third-party collection agencies since it was acquired by LVNVAny notification requirements for this account would have been met by these collection agencies. Resurgent received correspondence from *** *** on November 25, and May 25, The enclosed letter providing verification of debt with validation was mailed to *** *** on or about December 7, in compliance with the *** *** *** *** *** ***This account has been properly verified, as required by the *** *** *** June 9, complaint contains language Resurgent has interpreted to mean that we cease communication with herWhen a cease and desist request is received by our office, Resurgent places a restriction on the account so that no further written or verbal contact is made to our customer. If, after reviewing the above-referenced information, *** *** believes this account is fraudulent, we ask that she provide a completed police/incident report regarding the fraud or a notarized fraud or identity theft affidavit in order to help us resolve this matterBlank forms are available at the *** website: *** If *** *** believes that this account was previously paid or satisfied in full, please advise her to provide us a copy of the offer letter, cancelled check(s), and/or confirmation of payment in full. In addition, if *** *** has any correspondence to/from the previous creditors concerning her dispute, please forward it to: Compliance Department or Fax: *** ** *** *** *** *** *** ***
*** ** *** If you have any further questions, comments or concerns, please contact Customer Service at ***. Sincerely, ** *** Compliance Department Resurgent Capital Services LP
RE: *** ***; Case/File No*** Original Creditor: *** *** *** Corporation Current Owner: LVNV Funding LLC Account Number: *** Reference Number: *** Dear Ms***: This letter is in response to your correspondence dated
February 3, 2016, regarding the above-referenced accountLVNV Funding LLC (“LVNV”) currently owns the account number ending in ***Resurgent Capital Services L.P(“Resurgent”) is the servicer of the account owned by LVNV. Resurgent would like to thank Ms*** for bringing this matter to our attentionAfter investigating the account, we did not find any evidence of the mishandlings alleged in the complaintDespite these findings, the following account has been closedWe apologize for any inconvenience experienced regarding this account. If you have any further questions, comments or concerns, please contact Customer Service at ***. Sincerely, ** *** Compliance Department Resurgent Capital Services L.P
RE: *** ***; Case/File No*** Reference Number: ***
Dear Ms***: This letter is in response to the additional concerns submitted by Ms*** dated May 1, 2017 regarding the above-referenced accountLVNV Funding LLC (“LVNV”) owns the account number ending in ***Resurgent Capital Services L.P(“Resurgent”) is the servicer of the account owned by LVNV. Enclosed is a copy of the previous response to this complaint which provided Ms*** with verification of debt in compliance with the Fair Debt Collection Practices Act (“FDCPA”)Additionally, we are providing the enclosed bill statements on file for this accountUnless the information requested to resolve this account as fraudulent or paid is received, this account will continue to report as disputed until the permissible period for the credit reporting of this account has expired. If Ms*** has any further questions, comments or concerns, she may contact Customer Service at 1-888-***. Sincerely, AJ*** Compliance Department Resurgent Capital Services L.P. Enclosure(s)
RE: *** ***; Case/File No*** Previous Creditor: ***, LLC Original Creditor: *** *** Bank, N.A. Current Owner: LVNV Funding LLC Account Number: *** Reference Number: *** Dear Ms***: This letter is in response to your
correspondence dated June 19, regarding the above-referenced accountLVNV Funding LLC ("LVNV") owns the account number ending in *** having acquired it on February 15, Resurgent Capital Services LP ("Resurgent") is the servicer of the account owned by LVNVPlease review the following account information: This account originated on September 23, with *** *** Bank, N.A. This account charged off on January 3, with a balance of $1,126.29. The last payment in the amount of $was received on April 18, 2017. We have received Ms*** identity theft report and supporting documents, and have closed the account due to fraudA request to delete the LVNV tradeline for this account will be submitted to the three major consumer reporting agencies during the next reporting cyclePlease allow to days for these updates to occurWe apologize for any inconvenience Ms*** may have experienced. If Ms*** has any further questions, comments or concerns, she may contact Customer Service at 1-888-***. Sincerely, TH*** Compliance Department Resurgent Capital Services L.P
RE: *** ***; Case/File No*** Reference Number: *** Dear Ms***: This letter is in response to the additional concerns submitted by *** *** dated June 22, regarding the above-referenced accountLVNV Funding LLC (“LVNV”) owns the account number ending in ***Resurgent Capital Services L.P(“Resurgent”) is the servicer of the account owned by LVNV. Our previous response provided Ms*** with the letter dated February 18, that Resurgent mailed her that provided her with the validation noticeWe note that the letter was mailed to the address Ms*** provided as her address in her original Revdex.com inquiryAdditionally, we apologize that our previous response advised the letter was dated February 18, Ms***’s inquiry to the RevDex.com, dated June 9, 2017, was the first written communication that Resurgent has received from Ms*** regarding the above-referenced accountMs*** was provided with verification of the debt as required by the Fair Debt Collection Practices Act (“FDCPA”) in our response to her inquiry. If Ms*** has any further questions, comments or concerns, she may contact Customer Service at 1-888-***. Sincerely, TH*** Compliance Department Resurgent Capital Services L.P
RE: *** ** ***; Case/File No*** Previous Creditor: ***, LLC Original Creditor: *** *** Bank, N.A. Current Owner: LVNV Funding LLC Account Number: *** Reference Number: ***
Dear Ms***: This letter is in response to your
correspondence dated May 19, regarding the above-referenced accountLVNV Funding LLC ("LVNV") owns the account number ending in ***, having acquired it on July 14, Resurgent Capital Services LP ("Resurgent") is the servicer of the account owned by LVNVPlease review the following account information: This account originated on January 5, with *** *** Bank, N.A. This account charged off on June 5, with a balance of $1,165.08. The last payment in the amount of $was received on October 27, 2013. No payments have been received on this account since Resurgent started servicing it in July 2014. Resurgent would like to thank Mr*** for bringing this matter to our attentionAfter investigating the account, the account has been closedResurgent is not requesting any further information from Mr*** at this time, and Mr*** should not be contacted by Resurgent or any affiliated companies regarding this accountAdditionally, a request to delete the LVNV tradeline will be submitted to the three major consumer reporting agencies during the next reporting cyclePlease allow to days for this update to occurWe apologize for any inconvenience. If Mr*** has any further questions, comments or concerns, he may contact Customer Service at 1-***. Sincerely, TH*** Compliance Department Resurgent Capital Services L.P
Dear Ms***: This letter is in response to your correspondence dated October 3,
regarding the above-referenced account*** Funding LLC ("***") owns the account number ending in ***, having acquired it on January 28, Resurgent Capital Services LP ("Resurgent") is the servicer of the account owned by ***As of the date of this communication, the account balance is $Please review the following account information: This account originated on February 27, with *** Bank Nevada, N.A. This account charged off on January 31, with a balance of $235.81. No payments have been received on this account since Resurgent started servicing it in January 2014. After investigating the account, Resurgent has made the business decision to close the account. Additionally, a request to delete the *** tradeline will be submitted to the three major consumer reporting agencies during the next reporting cyclePlease allow to days for this update to occurWe apologize for any inconvenience. If you have any further questions, comments or concerns, please contact Customer Service at 1-***. Sincerely, ** *** Complaint Department Resurgent Capital Services L.P
RE: *** ** ***; Case/File No*** Previous Creditor: *** Partnership d/b/a *** *** Original Creditor: *** *** Current Owner: *** Credit Services, LLC Account Number: *** Reference Number: *** Current Balance: $655.59 Dear Ms***: This letter is in response to your correspondence dated April 20, regarding the above-referenced account*** Credit Services, LLC ("***") owns the account number ending in ***, having acquired it on October 1, Resurgent Capital Services LP ("Resurgent") is the servicer of the account owned by *** and began servicing it on or about April 18, As of the date of this communication, the account balance is $Please review the following account information: This account originated on December 13, with *** ***. This account charged off on June 14, with a balance of $655.59. No payments have been received on this account since *** acquired it in October 2013. Enclosed is a bill statement and an account summary on file for this account. All ownership rights in this account were transferred to *** when this account was purchased from the previous creditorThose include the right to collect on the account and report to the consumer reporting agencies (also known as “credit bureaus”) in the event that the account is eligible for credit reportingCurrently, this account is being reported to the three major consumer reporting agencies on behalf of ***Previous creditors may also continue to report the history of this account from the origination date up to the time of sale. Resurgent received the electronic dispute that Mr*** submitted through one or more consumer reporting agenciesResurgent has responded in a timely manner and provided the agency with information relevant to his disputeIn accordance with the Fair Credit Reporting Act, the *** tradeline for this account is being reported as “disputed” to the three major consumer reporting agencies. It will continue to report as such throughout the permissible reporting period unless new information indicates that the dispute should be removed. If, after reviewing the above-referenced information, Mr*** believes this account is fraudulent, we ask that he provide a completed police/incident report regarding the fraud or a notarized fraud or identity theft affidavit in order to help us resolve this matter. If Mr*** believes that this account was previously paid or satisfied in full, please advise him to provide us a copy of the offer letter, cancelled check(s), and/or confirmation of payment in full. In addition, if Mr*** has any correspondence to/from the previous creditors concerning his dispute, please forward it to: Compliance Department or Fax: 866-*** MS *** Attn: Compliance P.OBox *** Greenville, SC 29603 If Mr*** has any further questions, comments or concerns, he may contact Customer Service at 1-888-***. Sincerely, AJ*** Compliance Department Resurgent Capital Services L.P. Enclosure(s)
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. I never received a dunning letterThe address provided in the bill is from years ago
Regards,
*** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Regards, *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint.
Firstly, I would like to take this opportunity to thank you for your cooperation and quick responses, it is sincerely appreciated. At this point, I do believe this account to be fraudulentHowever, I am willing to pay this account in full as a demonstration of goodwill under the following conditions: - Resurgent/ LVNV Funding LLC will delete all references to this account from my credit report at all three credit bureaus(EXPERIAN, TRANSUNION, EQUIFAX). The purpose of this settlement is to have this item removed from my credit files, and restore my good name in a timely mannerIt is not to be construed as an acknowledgment of liability for this debt in any formI understand that I may file a police report regarding this matterHowever, for both of our convenience, I would like to offer this settlement before pursuing any legal matters.If you agree to these terms, I will send certified payment in the amount of $in exchange to have all information related to this debt removed from all of my credit filesIf you accept this offer, please prepare a letter on your company letterhead agreeing to the termsPlease have an authorized agent of the company sign this letter. Thank you for taking the time to consider this offerI appreciate your time and customer service.
Regards,
*** ***
April 16, 2018 Cindy R*** Revdex.com of Upstate South Carolina NChurch StSuite C Greenville, SC 29601-2164 RE: *** ***; Case/File No*** Account Number: *** Original Creditor: *** *** Bank, N.A. Current
Owner: LVNV Funding LLC Reference Number: *** Dear MsR***: This letter is in response to the Revdex.com (“Revdex.com”) inquiry received April 10, 2018 regarding the above-referenced accountLVNV Funding LLC (“LVNV”) currently owns the account number ending in ***, having subsequently acquired it on March 14, Resurgent Capital Services L.P(“Resurgent”) is the servicer of this LVNV account. A lawsuit is currently pending on this account with case number ***-in the District Court of Maryland for *** *** CountyAs this case is still pending, Resurgent is unable to respond to Ms***’s allegations at this time. If Ms*** wishes to contact our third-party servicer handling this lawsuit, she may call 866-***If she has any questions or concerns after case number ***has been adjudicated, please contact Customer Service at 1-888-***. Sincerely, AB*** Compliance Department Resurgent Capital Services L.P
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.
The attached letter is NOT proofI was never notified that I had days to dispute the debt as invalid! The collection was reported without a notice and this is in clear violation of the FCRA. Resergent/LVNV has still not shown proof of an official dunning noticeThey continue to provide the same email which is not proof of a dunning notice in anyway shape or form! I want this account removed from the credit bureaus or I will file a complaint with the FTC and the CFPB.
Regards,
*** ***
February 14, 2018 Cindy R*** Revdex.com of Upstate South Carolina NChurch StSuite C Greenville, SC 29601-2164 RE: *** ** ***; Case/File No*** Account Number: *** Original Creditor:
*** Communications, Inc. Current Owner: LVNV Funding LLC Reference Number: *** Dear MsR***: This letter is in response to the Revdex.com (“Revdex.com”) inquiry received February 9, 2018 regarding the above-referenced accountLVNV Funding LLC ("LVNV") owns the account number ending in ***Resurgent Capital Services LP ("Resurgent") is the servicer of the account owned by LVNV. Please note that Resurgent takes its customer service and consumer protection obligations very seriously and has significant resources dedicated to its compliance-related functions to identify, to resolve and to permanently correct potential operational deficiencies as well as improve upon customer concerns. We have verified this account was paid in full with our third-party servicer on January 9, for $The status of the account was updated to “Paid in Full” on January 11, In accordance with the Fair Credit Reporting Act (“FCRA”), and our standard reporting practices, a request to update this account as “Paid in Full” was submitted to the three major consumer reporting agencies during the next reporting cycle on or about January 31, 2018. As part of our investigation, we listened to the call recording between Mr*** and our third-party servicer and determined that our third-party servicer miscommunicated Resurgent’s intentions regarding reporting of the LVNV tradelineIt is not Resurgent’s practice to accept payment in exchange for tradeline deletionHowever, as a courtesy, due to the miscommunication, a request to delete the LVNV tradeline for this account will be submitted to the three major consumer reporting agencies during the next reporting cyclePlease allow to days for this update to occurThe account is considered resolved in our office, and Mr*** should not be contacted by Resurgent or any affiliate companies regarding this account. If Mr*** has any further questions, comments or concerns, he may contact Customer Service at 1-888-***. Sincerely, AJ*** Compliance Department Resurgent Capital Services L.P
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.
I have asked this business several times to provide me with debt validationA bill statement of charges is not
debt validation I want something showing My license or state ID and something with my signature on itThey have not done that in any response or letters I have sent for debt validationIf they can't provide anything with my ID or signature on it I want all records erased from my credit report
Regards,
*** ***
RE: *** ***; Case/File No*** Previous Creditor: ***, LLC Original Creditor: *** *** Bank,
N.A. Current Owner: LVNV Funding LLC Account Number: *** Reference Number: *** Current Balance: $1,603.64 Dear MsR***: This letter is in response to your correspondence received December 11, regarding the above-referenced accountLVNV Funding LLC ("LVNV") owns the account number ending in ***, having acquired it on January 12, Resurgent Capital Services LP ("Resurgent") is the servicer of the account owned by LVNVAs of the date of this communication, the account balance is $1,Please review the following account information: This account originated on October 12, with *** *** Bank, N.A. The last payment in the amount of $was received on September 4, 2016. This account charged off on December 2, with a balance of $1,603.64. No payments have been received on this account since Resurgent started servicing it in January 2017. LVNV acquired all ownership rights in this account upon LVNV’s purchase of this accountThose rights include, but are not limited to, the right to collect on the account and report to the consumer reporting agencies (also known as “credit bureaus”) should the account be eligible for credit reportingCurrently, this account is being reported to the three major consumer reporting agencies on behalf of LVNV. In accordance with the Fair Credit Reporting Act, the LVNV tradeline for this account is being reported as “disputed” to the three major consumer reporting agenciesIt will continue to report as such throughout the permissible reporting period unless new information indicates that the dispute should be removed. Resurgent received a request for verification of the debt from Ms*** on or about February 8, In accordance with the FDCPA, Resurgent mailed Ms*** the enclosed letter dated February 10, that advised Ms*** Resurgent had received her inquiry and had initiated a review of her inquiry. The letter also included the validation noticeIn response to her request, on June 29, 2017, Resurgent mailed Ms*** the enclosed letter containing verification of debt and the enclosed letter containing the name and address of the original creditor in compliance with the Fair Debt Collection Practices Act (“FDCPA”). This account has been properly verified as required by the FDCPAAdditionally, we are enclosing the additional bill statements and the terms and conditions on file for this account. If, after reviewing the above-referenced information, Ms*** believes this account is fraudulent, then we ask that she provide a completed police/incident report regarding the fraud or a notarized fraud or identity theft affidavit. If Ms*** believes that this account was previously paid or satisfied in full, then please advise her to provide us a copy of the offer letter, cancelled check(s), and/or confirmation of payment in full. In addition, if Ms*** has any correspondence to/from the previous creditors concerning her dispute, then please forward it to: Compliance Department or Fax: 866-*** ** *** Attn: Compliance P.OBox *** Greenville, SC 29603 If Ms*** has any further questions, comments or concerns, she may contact Customer Service at 1-888-***. Sincerely, AJ*** Compliance Department Resurgent Capital Services L.P. Enclosure(s)
Dear Ms***: This letter is in response to your correspondence dated February 2, regarding the above-referenced accountLVNV Funding LLC ("LVNV") owns the account number ending in ***Resurgent Capital Services LP ("Resurgent") is the servicer of the account owned by LVNV
The account was previously sold by ** *** Bank on or about November 28, As of the date of this communication, the account balance is $1,Please review the following account information: This account originated on December 30, with *** *** *** Corporation and was opened with ** *** Consumer. This account charged off on November 13, with a balance of $850.71. The last payment was received on March 20, 2007. No payments have been received on this account since Resurgent started servicing it in November 2007. All ownership rights in this account were transferred to LVNV when this account was purchased from the previous creditorThose include the right to collect on the account and report to the consumer reporting agencies (also known as “credit bureaus”) in the event that the account is eligible for credit reporting. Currently, LVNV is not reporting the account to the major consumer reporting agencies. A judgment was obtained January 7, in the General Court of Justice, District Court Division, *** County, NC with case number ** *** ***Our records indicate that Mr*** was served the summons and complaint on September 14, Enclosed is a copy of the judgment for your reviewWe are not the source of public record information reported by consumer reporting agenciesIf Mr*** wishes to dispute or challenge public record entries, we recommend that he/she contact the consumer reporting agency that is reflecting the judgment, ask them for the source of that information, and then direct his/her dispute or challenge to that source. Resurgent would like to thank Mr*** for bringing this matter to our attentionResurgent does not condone harassment or unprofessional communication with consumers, as is it is our goal to adhere to all state and federal laws and regulations concerning the collection of debtsAccordingly, we expect the same of the servicers collecting on our behalfAfter investigating the account, we did not find any evidence of the mishandlings alleged in the complaintWe apologize for any inconvenience. Mr***’s February 2, inquiry contains language Resurgent has interpreted to mean that he wishes our office to cease communication with himWhen a cease and desist request is received by our office, Resurgent places a restriction on the account so that no further written or verbal contact is made to our customerHowever, please be aware that other methods may be utilized to execute on the judgment, including wage garnishment, bank lien or attachment to real or personal property if the balance is not satisfied. If, after reviewing the above-referenced information, Mr***s believes this account is fraudulent, we ask that he provide a completed police/incident report regarding the fraud or a notarized fraud or identity theft affidavit in order to help us resolve this matterBlank forms are available at the FTC's website: http://www.consumer.ftc.gov/articles/pdf-0094-identity-theft-affidavit.pdf. If Mr***s believes that this account was previously paid or satisfied in full, please advise him to provide us a copy of the offer letter, cancelled check(s), and/or confirmation of payment in full. In addition, if Mr***s has any correspondence to/from the previous creditors concerning his dispute, please forward it to: Compliance Department or Fax: *** ** *** Attn: Compliance P.OBox *** Greenville, SC 29603 If you have any further questions, comments or concerns, please contact Customer Service at ***
*** Sincerely, ** *** Compliance Department Resurgent Capital Services L.P
Revdex.com:
I have reviewed the response made by the business in reference to complaint I* ***, and find that this resolution is satisfactory to me.
Furthermore please convey my sincere appreciation for their understanding and good faith gestureI appreciate it beyond words.
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
RE: *** ***; Case/File No*** Previous Creditor: *** *** Associates, Inc. Original Creditor: *** *** Corporation of South Carolina Current Owner: LVNV Funding LLC Account Number: *** Reference Number: *** Current
Balance: $4,963.07 Dear Ms***: This letter is in response to your correspondence received August 8, regarding the above-referenced accountLVNV Funding LLC ("LVNV") owns the account number ending in ***, having acquired it on December 23, Resurgent Capital Services LP ("Resurgent") is the servicer of the account owned by LVNVAs of the date of this communication, the account balance is $4,Please review the following account information: This account originated on December 18, with *** *** Corporation of South Carolina (“*** ***”) and was opened with *** Finance. The last payment in the amount of $3,was received on October 13, 2014. This account charged off on October 16, with a balance of $4,963.07. No payments have been received on this account since Resurgent started servicing it in December 2015. LVNV acquired all ownership rights in this account upon LVNV’s purchase of this accountThose rights include, but are not limited to, the right to collect on the account and report to the consumer reporting agencies (also known as “credit bureaus”) should the account be eligible for credit reportingCurrently, this account is being reported to the three major consumer reporting agencies on behalf of LVNV. Resurgent received the multiple electronic disputes that MsWolfe submitted through one or more consumer reporting agenciesResurgent has responded in a timely manner and provided the agency with information relevant to her disputeIn accordance with the Fair Credit Reporting Act, the LVNV tradeline for this account is being reported as “disputed” to the three major consumer reporting agenciesIt will continue to report as such throughout the permissible reporting period unless new information indicates that the dispute should be removed. *** *** charged off this debt and sold the account“Charge-off” does not mean that a debt has been satisfiedIt is an accounting term which means that an account or receivable is no longer considered an asset for accounting purposesCharging off an account does not affect the consumer’s responsibility for the amount owedAn account remains collectible after charge-off, and if the account is sold the new owner has the right to collect itEntries regarding a charged-off account may remain on a credit report for up to seven yearsThe consumer reporting agencies use the “Date of First Delinquency” to determine the start of the seven-year reporting periodThe “Date of First Delinquency” for this account is August 31, A request to delete the LVNV tradeline will be submitted to the consumer reporting agencies in May 2021. The enclosed letters containing verification of debt were mailed to Ms*** on March 31, 2017 and July 24, in compliance with the Fair Debt Collection Practices Act (“FDCPA”)This account has been properly verified as required by the FDCPA. If, after reviewing the above-referenced information, MsWolfe believes this account is fraudulent, then we ask that she provide a completed police/incident report regarding the fraud or a notarized fraud or identity theft affidavit. If Ms*** believes that this account was previously paid or satisfied in full, then please advise her to provide us a copy of the offer letter, cancelled check(s), and/or confirmation of payment in full. In addition, if MsWolfe has any correspondence to/from the previous creditors concerning her dispute, then please forward it to: Compliance Department or Fax: 866-*** ** *** Attn: Compliance P.OBox *** Greenville, SC 29603 If Ms*** has any further questions, comments or concerns, she may contact Customer Service at 1-888-***. Sincerely, AJ*** Compliance Department Resurgent Capital Services L.P. Enclosure(s)
Beattie Place, Suite MS Toll Free Phone 1-888-665-0374 Greenville, SC Toll Free Fax 1-866-467-0163 Hours of Operation Monday-Thursday 8:00AM-7:00PM Friday 8:00AM-5:00PM June 13, 2016 *** *** Revdex.com of Upstate South
Carolina NChurch StSuite C Greenville, SC 29601-2164 RE: *** *** *** *** *** Previous Creditor: *** *** Original Creditor: C*** *** *** ***. Current Owner: LVNV Funding LLC Account Number: *** Reference Number: *** Current Balance: $732.58 Dear *** *** This letter is in response to your correspondence dated June 9, regarding the above-referenced accountLVNV Funding LLC ("LVNV") owns the account number ending in ***Resurgent Capital Services LP ("Resurgent") is the servicer of the account owned by LVNVThe account was previously sold by *** *** on or about April 10, As of the date of this communication, the account balance is $Please review the following account information: This account originated on October 18, with *** *** *** *** This account charged off on March 25, with a balance of $732.58. The last payment in the amount of $was received on August 21, 2014. No payments have been received on this account since Resurgent started servicing it in April 2015. The terms and conditions and bill statements on file for the account are enclosed for your review. Please note that bill statements from the previous account number are also includedThe bill statement dated February 25, to March 24, includes a balance transfer from the previous account number 4*** All ownership rights in this account were transferred to LVNV when this account was purchased from the previous creditorThose include the right to collect on the account and report to the consumer reporting agencies (also known as “credit bureaus”) in the event that the account is eligible for credit reporting. Currently, this account is being reported to the three major consumer reporting agencies on behalf of LVNVPrevious creditors may also continue to report the history of this account from the origination date up to the time of sale. Resurgent received the multiple electronic disputes that *** *** submitted through one or more consumer reporting agenciesResurgent has responded in a timely manner and provided the agency with information relevant to her disputeIn accordance with the *** *** *** *** the LVNV tradeline for this account is being reported as “disputed” to the three major consumer reporting agenciesIt will continue to report as such throughout the permissible reporting period unless new information indicates that the dispute should be removed. Resurgent, as servicer for LVNV, utilizes third party collection agencies to service accounts on its behalf. This account has been placed with one of more of these third-party collection agencies since it was acquired by LVNVAny notification requirements for this account would have been met by these collection agencies. Resurgent received correspondence from *** *** on November 25, and May 25, The enclosed letter providing verification of debt with validation was mailed to *** *** on or about December 7, in compliance with the *** *** *** *** *** ***This account has been properly verified, as required by the *** *** *** June 9, complaint contains language Resurgent has interpreted to mean that we cease communication with herWhen a cease and desist request is received by our office, Resurgent places a restriction on the account so that no further written or verbal contact is made to our customer. If, after reviewing the above-referenced information, *** *** believes this account is fraudulent, we ask that she provide a completed police/incident report regarding the fraud or a notarized fraud or identity theft affidavit in order to help us resolve this matterBlank forms are available at the *** website: *** If *** *** believes that this account was previously paid or satisfied in full, please advise her to provide us a copy of the offer letter, cancelled check(s), and/or confirmation of payment in full. In addition, if *** *** has any correspondence to/from the previous creditors concerning her dispute, please forward it to: Compliance Department or Fax: *** ** *** *** *** *** *** ***
*** ** *** If you have any further questions, comments or concerns, please contact Customer Service at ***. Sincerely, ** *** Compliance Department Resurgent Capital Services LP
RE: *** ***; Case/File No*** Original Creditor: *** *** *** Corporation Current Owner: LVNV Funding LLC Account Number: *** Reference Number: *** Dear Ms***: This letter is in response to your correspondence dated
February 3, 2016, regarding the above-referenced accountLVNV Funding LLC (“LVNV”) currently owns the account number ending in ***Resurgent Capital Services L.P(“Resurgent”) is the servicer of the account owned by LVNV. Resurgent would like to thank Ms*** for bringing this matter to our attentionAfter investigating the account, we did not find any evidence of the mishandlings alleged in the complaintDespite these findings, the following account has been closedWe apologize for any inconvenience experienced regarding this account. If you have any further questions, comments or concerns, please contact Customer Service at ***. Sincerely, ** *** Compliance Department Resurgent Capital Services L.P
RE: *** ***; Case/File No*** Reference Number: ***
Dear Ms***: This letter is in response to the additional concerns submitted by Ms*** dated May 1, 2017 regarding the above-referenced accountLVNV Funding LLC (“LVNV”) owns the account number ending in ***Resurgent Capital Services L.P(“Resurgent”) is the servicer of the account owned by LVNV. Enclosed is a copy of the previous response to this complaint which provided Ms*** with verification of debt in compliance with the Fair Debt Collection Practices Act (“FDCPA”)Additionally, we are providing the enclosed bill statements on file for this accountUnless the information requested to resolve this account as fraudulent or paid is received, this account will continue to report as disputed until the permissible period for the credit reporting of this account has expired. If Ms*** has any further questions, comments or concerns, she may contact Customer Service at 1-888-***. Sincerely, AJ*** Compliance Department Resurgent Capital Services L.P. Enclosure(s)
RE: *** ***; Case/File No*** Previous Creditor: ***, LLC Original Creditor: *** *** Bank, N.A. Current Owner: LVNV Funding LLC Account Number: *** Reference Number: *** Dear Ms***: This letter is in response to your
correspondence dated June 19, regarding the above-referenced accountLVNV Funding LLC ("LVNV") owns the account number ending in *** having acquired it on February 15, Resurgent Capital Services LP ("Resurgent") is the servicer of the account owned by LVNVPlease review the following account information: This account originated on September 23, with *** *** Bank, N.A. This account charged off on January 3, with a balance of $1,126.29. The last payment in the amount of $was received on April 18, 2017. We have received Ms*** identity theft report and supporting documents, and have closed the account due to fraudA request to delete the LVNV tradeline for this account will be submitted to the three major consumer reporting agencies during the next reporting cyclePlease allow to days for these updates to occurWe apologize for any inconvenience Ms*** may have experienced. If Ms*** has any further questions, comments or concerns, she may contact Customer Service at 1-888-***. Sincerely, TH*** Compliance Department Resurgent Capital Services L.P
RE: *** ***; Case/File No*** Reference Number: *** Dear Ms***: This letter is in response to the additional concerns submitted by *** *** dated June 22, regarding the above-referenced accountLVNV Funding LLC (“LVNV”) owns the account number ending in ***Resurgent Capital Services L.P(“Resurgent”) is the servicer of the account owned by LVNV. Our previous response provided Ms*** with the letter dated February 18, that Resurgent mailed her that provided her with the validation noticeWe note that the letter was mailed to the address Ms*** provided as her address in her original Revdex.com inquiryAdditionally, we apologize that our previous response advised the letter was dated February 18, Ms***’s inquiry to the RevDex.com, dated June 9, 2017, was the first written communication that Resurgent has received from Ms*** regarding the above-referenced accountMs*** was provided with verification of the debt as required by the Fair Debt Collection Practices Act (“FDCPA”) in our response to her inquiry. If Ms*** has any further questions, comments or concerns, she may contact Customer Service at 1-888-***. Sincerely, TH*** Compliance Department Resurgent Capital Services L.P
RE: *** ** ***; Case/File No*** Previous Creditor: ***, LLC Original Creditor: *** *** Bank, N.A. Current Owner: LVNV Funding LLC Account Number: *** Reference Number: ***
Dear Ms***: This letter is in response to your
correspondence dated May 19, regarding the above-referenced accountLVNV Funding LLC ("LVNV") owns the account number ending in ***, having acquired it on July 14, Resurgent Capital Services LP ("Resurgent") is the servicer of the account owned by LVNVPlease review the following account information: This account originated on January 5, with *** *** Bank, N.A. This account charged off on June 5, with a balance of $1,165.08. The last payment in the amount of $was received on October 27, 2013. No payments have been received on this account since Resurgent started servicing it in July 2014. Resurgent would like to thank Mr*** for bringing this matter to our attentionAfter investigating the account, the account has been closedResurgent is not requesting any further information from Mr*** at this time, and Mr*** should not be contacted by Resurgent or any affiliated companies regarding this accountAdditionally, a request to delete the LVNV tradeline will be submitted to the three major consumer reporting agencies during the next reporting cyclePlease allow to days for this update to occurWe apologize for any inconvenience. If Mr*** has any further questions, comments or concerns, he may contact Customer Service at 1-***. Sincerely, TH*** Compliance Department Resurgent Capital Services L.P
Dear Ms***: This letter is in response to your correspondence dated October 3,
regarding the above-referenced account*** Funding LLC ("***") owns the account number ending in ***, having acquired it on January 28, Resurgent Capital Services LP ("Resurgent") is the servicer of the account owned by ***As of the date of this communication, the account balance is $Please review the following account information: This account originated on February 27, with *** Bank Nevada, N.A. This account charged off on January 31, with a balance of $235.81. No payments have been received on this account since Resurgent started servicing it in January 2014. After investigating the account, Resurgent has made the business decision to close the account. Additionally, a request to delete the *** tradeline will be submitted to the three major consumer reporting agencies during the next reporting cyclePlease allow to days for this update to occurWe apologize for any inconvenience. If you have any further questions, comments or concerns, please contact Customer Service at 1-***. Sincerely, ** *** Complaint Department Resurgent Capital Services L.P
RE: *** ** ***; Case/File No*** Previous Creditor: *** Partnership d/b/a *** *** Original Creditor: *** *** Current Owner: *** Credit Services, LLC Account Number: *** Reference Number: *** Current Balance: $655.59 Dear Ms***: This letter is in response to your correspondence dated April 20, regarding the above-referenced account*** Credit Services, LLC ("***") owns the account number ending in ***, having acquired it on October 1, Resurgent Capital Services LP ("Resurgent") is the servicer of the account owned by *** and began servicing it on or about April 18, As of the date of this communication, the account balance is $Please review the following account information: This account originated on December 13, with *** ***. This account charged off on June 14, with a balance of $655.59. No payments have been received on this account since *** acquired it in October 2013. Enclosed is a bill statement and an account summary on file for this account. All ownership rights in this account were transferred to *** when this account was purchased from the previous creditorThose include the right to collect on the account and report to the consumer reporting agencies (also known as “credit bureaus”) in the event that the account is eligible for credit reportingCurrently, this account is being reported to the three major consumer reporting agencies on behalf of ***Previous creditors may also continue to report the history of this account from the origination date up to the time of sale. Resurgent received the electronic dispute that Mr*** submitted through one or more consumer reporting agenciesResurgent has responded in a timely manner and provided the agency with information relevant to his disputeIn accordance with the Fair Credit Reporting Act, the *** tradeline for this account is being reported as “disputed” to the three major consumer reporting agencies. It will continue to report as such throughout the permissible reporting period unless new information indicates that the dispute should be removed. If, after reviewing the above-referenced information, Mr*** believes this account is fraudulent, we ask that he provide a completed police/incident report regarding the fraud or a notarized fraud or identity theft affidavit in order to help us resolve this matter. If Mr*** believes that this account was previously paid or satisfied in full, please advise him to provide us a copy of the offer letter, cancelled check(s), and/or confirmation of payment in full. In addition, if Mr*** has any correspondence to/from the previous creditors concerning his dispute, please forward it to: Compliance Department or Fax: 866-*** MS *** Attn: Compliance P.OBox *** Greenville, SC 29603 If Mr*** has any further questions, comments or concerns, he may contact Customer Service at 1-888-***. Sincerely, AJ*** Compliance Department Resurgent Capital Services L.P. Enclosure(s)
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. I never received a dunning letterThe address provided in the bill is from years ago
Regards,
*** ***
Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. Regards, *** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint.
Firstly, I would like to take this opportunity to thank you for your cooperation and quick responses, it is sincerely appreciated. At this point, I do believe this account to be fraudulentHowever, I am willing to pay this account in full as a demonstration of goodwill under the following conditions: - Resurgent/ LVNV Funding LLC will delete all references to this account from my credit report at all three credit bureaus(EXPERIAN, TRANSUNION, EQUIFAX). The purpose of this settlement is to have this item removed from my credit files, and restore my good name in a timely mannerIt is not to be construed as an acknowledgment of liability for this debt in any formI understand that I may file a police report regarding this matterHowever, for both of our convenience, I would like to offer this settlement before pursuing any legal matters.If you agree to these terms, I will send certified payment in the amount of $in exchange to have all information related to this debt removed from all of my credit filesIf you accept this offer, please prepare a letter on your company letterhead agreeing to the termsPlease have an authorized agent of the company sign this letter. Thank you for taking the time to consider this offerI appreciate your time and customer service.
Regards,
*** ***
April 16, 2018 Cindy R*** Revdex.com of Upstate South Carolina NChurch StSuite C Greenville, SC 29601-2164 RE: *** ***; Case/File No*** Account Number: *** Original Creditor: *** *** Bank, N.A. Current
Owner: LVNV Funding LLC Reference Number: *** Dear MsR***: This letter is in response to the Revdex.com (“Revdex.com”) inquiry received April 10, 2018 regarding the above-referenced accountLVNV Funding LLC (“LVNV”) currently owns the account number ending in ***, having subsequently acquired it on March 14, Resurgent Capital Services L.P(“Resurgent”) is the servicer of this LVNV account. A lawsuit is currently pending on this account with case number ***-in the District Court of Maryland for *** *** CountyAs this case is still pending, Resurgent is unable to respond to Ms***’s allegations at this time. If Ms*** wishes to contact our third-party servicer handling this lawsuit, she may call 866-***If she has any questions or concerns after case number ***has been adjudicated, please contact Customer Service at 1-888-***. Sincerely, AB*** Compliance Department Resurgent Capital Services L.P
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.
The attached letter is NOT proofI was never notified that I had days to dispute the debt as invalid! The collection was reported without a notice and this is in clear violation of the FCRA. Resergent/LVNV has still not shown proof of an official dunning noticeThey continue to provide the same email which is not proof of a dunning notice in anyway shape or form! I want this account removed from the credit bureaus or I will file a complaint with the FTC and the CFPB.
Regards,
*** ***
February 14, 2018 Cindy R*** Revdex.com of Upstate South Carolina NChurch StSuite C Greenville, SC 29601-2164 RE: *** ** ***; Case/File No*** Account Number: *** Original Creditor:
*** Communications, Inc. Current Owner: LVNV Funding LLC Reference Number: *** Dear MsR***: This letter is in response to the Revdex.com (“Revdex.com”) inquiry received February 9, 2018 regarding the above-referenced accountLVNV Funding LLC ("LVNV") owns the account number ending in ***Resurgent Capital Services LP ("Resurgent") is the servicer of the account owned by LVNV. Please note that Resurgent takes its customer service and consumer protection obligations very seriously and has significant resources dedicated to its compliance-related functions to identify, to resolve and to permanently correct potential operational deficiencies as well as improve upon customer concerns. We have verified this account was paid in full with our third-party servicer on January 9, for $The status of the account was updated to “Paid in Full” on January 11, In accordance with the Fair Credit Reporting Act (“FCRA”), and our standard reporting practices, a request to update this account as “Paid in Full” was submitted to the three major consumer reporting agencies during the next reporting cycle on or about January 31, 2018. As part of our investigation, we listened to the call recording between Mr*** and our third-party servicer and determined that our third-party servicer miscommunicated Resurgent’s intentions regarding reporting of the LVNV tradelineIt is not Resurgent’s practice to accept payment in exchange for tradeline deletionHowever, as a courtesy, due to the miscommunication, a request to delete the LVNV tradeline for this account will be submitted to the three major consumer reporting agencies during the next reporting cyclePlease allow to days for this update to occurThe account is considered resolved in our office, and Mr*** should not be contacted by Resurgent or any affiliate companies regarding this account. If Mr*** has any further questions, comments or concerns, he may contact Customer Service at 1-888-***. Sincerely, AJ*** Compliance Department Resurgent Capital Services L.P
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.
I have asked this business several times to provide me with debt validationA bill statement of charges is not
debt validation I want something showing My license or state ID and something with my signature on itThey have not done that in any response or letters I have sent for debt validationIf they can't provide anything with my ID or signature on it I want all records erased from my credit report
Regards,
*** ***