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Your Super Buy Reviews (3)

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

When a customer places an order on our website, the terms and conditions are clearly stated and the customer must agree to the terms or the order will not go throughOur offer clearly states a day trialThe trial starts the day the order is placed as stated in the termsIf we do not hear back
from the customer within the day trial period, we will assume they love the product and bill them the retail costOur records indicated this customer never called into our customer service department to resolve this issueThe account was cancelled on 1/17/per the customer's requestAs a courtesy, we have refunded $which will reflect back to their account within 2-business daysWe do apologize for the misunderstanding

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

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