Your Way Repairs Inc Reviews (2)
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Your Way Repairs Inc Rating
Address: 1602 N 42nd Rd, Earlville, Illinois, United States, 60518
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Revdex.com:
While this issue is resolved the company did not state the factsWe had already put new tires and other things on the carThey would tell me on the phone they would give me a new tag and then when I got there they wouldn't follow through
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***
Yes when we sold Mr*** the Mercedes we told him we should have the title within a couple of weeks as this is what usually happens - however when the sale we purchased the car from could not produce the title (because of an error in paperwork on their side) we offered Mr
*** *** his money back in full multiple timesHe refused this option because he said he loved the car and was willing to wait so he waited until we got the title and he acted to us to be very happyI do not understand the complaint filed as all we could do in the situation is wait or give him a refund and he kept choosing to waitHe was informed of the situation and offered a full refundWe cannot extend a forty five day tag as this is all the law allows so that is why we offered the refundWe have never not been able to get a title for a vehicle and this was a first in this situation for us as well and we offered all we could. Thank you, *** ** *** (owner of Shaw's Used Cars)