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YP Collection

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YP Collection Reviews (3)

calling me collect for yp that I do not remeber signing up fora [redacted] called me from 844[redacted] and started at me owing 1700 dollars now he said I only owe 1167.67 dollars but has not sent me any thing that shows me I owe ypDesired Settlementstop the phone callsBusiness Response This individual contacted us after they made this complaint and requested their file be sent to arbitration.Arbitration date set for end of June. This individual attempted to get out of their bill because of another payment made to someone else.How does someone request arbitration and then make a complaint with a desired resolution of not to call them? This company will no longer contact Mr, [redacted] as arbitration and court dates are not handled in house. Consumer Response I asked for the paper work from them showing that I had signed up for this and every time I asked for it I was told why are you arguing with me never was told that I will send the paperwork. This when on for a while everytime was told why I was arguing with him. Final Business Response This was already responded to. Mr [redacted] requested to have this sent to arbitration so therefore his desired resolution has been granted as he will no longer be contacted. It was desired to settle his account weeks ago but unfortunately he did not wish to do so. Do you not have record of my previous response?

They called and sent an email stating that we owed $1263.29 within 10 days or they would send us to their attorney. They refused to send backup docs. When I asked them to send documents backing up that I had authorized some sort of service or product from them, along with their correspondence of them sending me invoices, they wouldn't produce it.Desired SettlementI want for this "business" to leave me alone and stop antagonizing me. I did not authorize any charges and I did not receive any invoices up to this point. After reading about them, I truly believe that I am a victim of a scam and would like them investigated.Business Response Mrs. [redacted] was contacted on March 18 regarding her balance. She indicated she would be making the payment with check number [redacted]. She then had her husband call back and make threats and false accusations, similar to the one's in this complaint. Her file will be sent to arbitration. Mrs. [redacted] name was the only one on the account. We request that she contact us to avoid arbitration instead of having her husband yelling threats. This is not a legitimate complaint. Consumer Response Please provide documentation and proof of the "agreement" and all attempts to collect before March 18th. We also have a recorded list of how many times per day this business/person was calling and harassing us from the 18th until the point my husband had to step in. I did the research after much thought on the fact that I didn't remember agreeing to any services and found that the FTC is/has investigated this company for the exact same thing they are doing to us now.Final Business Response What is being requested by this woman? If Mrs. [redacted] feels like lying in her complaints will merit her getting out of her bills, it will not.We do however not wish to have a dishonest individual as a client. Mrs [redacted] was reached once, she indicated she would be making the payment with check # [redacted].She was sent a document to confirm that. She refused to ever pick up the phone on these 5 calls she references. We have never had a client issue a check number and indicate they would be making a payment then have their irate husband calling back swearing. I have no idea what merited this and why he even referred to us as another company. If these individuals would like to further pursue this complaint, I will also be making a complaint with the Revdex.com. Mr [redacted] indicated he was recording the conversation when he called back irate, why didn't he attach that to this complaint?We would advise this company to keep better track of who they do business with and not make stuff up in their Revdex.com complaints without doing proper research.

Complaint This YP advertising company and collections under many names, claims that I ordered advertising from them. I never agreed to any services. This YP advertising company, [redacted] and 5 other different names, claims that I ordered advertising from them. The company called and spoke with me, and I told them that I already paid for my name listed in the yellow pages. A few months after this call, an invoice arrived for a very large amount. I have spoken several times to calls from the company and explained that there must have been some kind of error, and a recording was played back to me that had been edited to sound as if I actually had ordered the service. I actually said yes only to the verification of my address. After searching online and finding many other individuals experiencing the same situation, I realized that this is a scam. The latest call, dated 3/19/2015, threatens legal action, including court action and doubling the amount owed if the balance of $649.99 is not paid.I also told them verbally to cancel any services they were claiming that I agreed to. This is the 5th company with almost the same name using YP in their name that have been harassing me to the point of 10 to 20 calls daily. This constant harassment has cost me time and more stress than I can handle.Desired SettlementI would like this company to stop sending invoices and stop sending me to collections and STOP harassing me for payments that are not due to them as they were NOT authorized to list my company at all. Business Response This account was presented to management and was written off due to the feeling that [redacted] was not in sound mind to be able to take on advertising responsibilities for the business. The only call made to this individual from YP Collections was on March 19, 2015 everything else is as much a mystery to us and remains quite confusing. I am surprised complaints like this are being sent if the customer's "original complaint" is so confusing. A company with 5 different names called him?He agreed to a verification of address? Not even sure what this is.

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Description: Collection Agencies

Address: 4801 Glenwood Ave STE 200, Raleigh, North Carolina, United States, 27612-3857

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