YS Cream

Dear Sir,I am writing to thank you for your assistance in getting our money refundedfor Something we did not order.Inherent Beauty ID [redacted] YSCream ID [redacted] We received notice on 1/27/via email that our charge card had beencredited[redacted] * [redacted] Thank You AgainPS Credit card has not been credited yet 1/31/[redacted]

To whom it may concern:Our company strives to ensure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by marking the T&C check-boxesPlease see the following check-out page for more information: tryyscream.com.According to our records, Mr [redacted] enrolled into our trial program on 2/04/The day trial period has expired on 2/19/and Mr [redacted] was charged for the end of trial costs of $When Mr [redacted] called on 2/24/17, our customer service representative had issued a full refund of $to ensure the customer’s satisfactionIf you have any further questions or concerns, please contact us at [redacted] or [email protected] you.Sincerely,YS CreamCustomer [email protected]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this proposed action would not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***

To whom it may concern,Our company strives to ensure that our customers are completely satisfied, therefore we take consumer complaints very seriouslyBefore customers commit to our 14-day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program
by marking the T&C checkboxesPlease see the following checkout page for more information including our terms & conditions: tryyscream.comUpon looking into Ms*** *** account, we found that the card Ms*** used to pay for the shipping & handling of our product was declined when we attempted to bill for the full price of our product at the end of the 14-day trial periodBecause no charge was ever made, there is nothing that we can refund Ms***Ms*** subscription to our product has also been terminated and we will not longer be attempting to charge her credit card.A possibility may be that the charge Ms*** is attempting to dispute belongs to another company and we recommend Ms*** get in contact with them directlyWe apologize for any inconvenienceSincerely,YS CreamCustomer [email protected]

To whom it may concern,Our company strives to make sure that all of our customers are completely satisfiedTherefore, we take consumer complaints very seriouslyBefore customers commit to our 14-day free trial, they must first affirm to and acknowledge the terms of our auto-ship program by marking
the T&C checkboxesFor more information including our terms & conditions, please visit our website at tryyscream.com.In accordance to our Refund Policy, covered in our Terms and Conditions, we are only subject to processing up to a full refund for the most recent order of our productTherefore, we have gone ahead and processed a refund in the amount of $for the latest unrefunded transaction on 8/11/We were not able to find record of MsTranowicz contacting our company to cancel her subscription prior to her call on 8/28/In addition, this customer has been taken off recurring billing and will no longer be billedPlease allow for 3-business days for this refund to be processedPlease feel free to contact us if you should have any further questions at (877) 587-or [email protected],YS-Cream Customer [email protected]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Dear Sir,I am writing to thank you for your assistance in getting our money refundedfor Something we did not order.Inherent Beauty ID [redacted]YSCream ID [redacted]We received notice on 1/27/17 via email that our charge card had beencredited.[redacted]. [redacted]Thank You AgainPS Credit card has not been...

credited yet 1/31/2017[redacted]

Dear [redacted],Our company strives to ensure that our customers are completely satisfied, therefore we take consumer complaints very seriously. Before customers commit to our 14 day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by...

marking the T&C check-boxes. Please see the following check-out page for more information: tryyscream.com.We understand your concerns, and have processed a refund in the amount of  $89.94 as requested. In addition, this customer has been taken off recurring billing and will no longer be billed. Please allow for 5-7 business days for this refund to be processed. Please feel free to contact us if you should have any further questions at (877) 587-6409 or [email protected] .

To whom it may concern:Our company strives to ensure that our customers are completely satisfied, therefore we take consumer complaints very seriously. Before customers commit to our 14 day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program...

by marking the T&C check-boxes. Please see the following check-out page for more information: tryyscream.com.According to our records, Mr. [redacted] enrolled into our trial program on 2/04/17. The 14 day trial period has expired on 2/19/17 and Mr. [redacted] was charged for the end of trial costs of $89.94. When Mr. [redacted] called on 2/24/17, our customer service representative had issued a full refund of $89.94 to ensure the customer’s satisfaction. If you have any further questions or concerns, please contact us at [redacted] or [email protected]. Thank you.Sincerely,YS CreamCustomer [email protected]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Revdex.com:
Thank you for your effort on my behalf. I appreciate your help and intervention. I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  I have received the reimbursement there is no need for further action; the complaint is resolved.
Regards,
[redacted]

Dear [redacted],Our company strives to ensure that our customers are completely satisfied, therefore we take consumer complaints very seriously. Before customers commit to our 14 day free trial, our customers must affirm to and acknowledge the terms & conditions for our autoship program by...

marking the T&C check-boxes. Please see the following check-out page for more information: tryyscream.comWe understand your concerns, and have processed a refund in the amount of $89.85 on 5/16/17 and $89.94 on 5/26/17 as requested. In addition, this customer has been taken off recurring billing and will no longer be billed. Please allow for 5-7 business days for this refund to be processed. Please feel free to contact us if you should have any further questions at [redacted] or [redacted].