YTI Technical Institute LLC

I attended yti , Lancaster campus in 2007, for Thier pastry arts program I asked the counselor if we would get cake decorating , wedding cake experience , since this was the main reason I was going for this program He insured me I would get plenty of experiencewe had day of cake decorating , no wedding cake assembly at allour first semester we had one teacher , we mostly was put in the computer room to entertain ourselves, when we complained asked for part of our tuition back they simply decided to give us or free booksI paid For free books, ended up working in a grocery store part time After I graduated for an hour worst mistake of my life

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: nobody would have kept track of dates and times of contacts this is a ridiculous request to ask of anyone with a complaint I have called at least times the year I graduated and several times there afterNo also called last year The fact is YTI has not held to their agreement and I also want to bring up the fact that the instructors laughed in our faces when we wrote down the amount we thought we could make with our degree Even small amounts And lets not forget the fact that my degree isn't even good enough for YTI to hire me in admissions Which was within the last years Do you keep track of all your phone calls and applications didn't think so I'm still standing by my request Regards, [redacted] ***

Thank you for your correspondence dated August 13, and received August 14, regardingcomplaint ID [redacted] YTI Career Institute (YTI) appreciates the chance to respondIt isconfirmed that the customer attended YTI Career Institute – [redacted] The customer’s enrollmentbegan on May 2, and her last date of attendance was April 24, 2017, which is also thecustomer’s graduation date.Although the customer graduated on April 24, 2017, she had a balance due to YTI at that time of$Subsequent to the customer’s graduation, YTI received a payment of $from the [redacted] on June 16, 2017; this payment resulted in a credit balanceof $due to the customerAfter reviewing the customer’s statement and her YTI records, YTIhas processed a check ( [redacted] for $351.71) for this refund today and it has been sent to thecustomer via [redacted] The customer should receive therefund check shortly and can track its progress utilizing the tracking number provided.Thank you for the opportunity to respond to the statementIf additional information is needed, pleasecontact Adrienne S [redacted]

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Thank you for the correspondence dated February 19, 2015 and received February 26, 2015 in reference to ID#[redacted]. We appreciate the opportunity respond.
It is confirmed that the customer began the Business Administration-Management program at YT Career institute-York in July 2005. The...

Business Administration-Management program was originally approved by the Pennsylvania Department of Education (PADOE) in October of 1998 and our accrediting agency, Accrediting Commission of Career Schools and Colleges of Technology n/k/a Accrediting Commission of Career Schools and Colleges (ACCSC) in February 1999. In conjunction with PA DOE Standards and ACCSC Standards, a student must complete the program as scheduled once enrolled. All courses approved to be taught at the time the customer started were scheduled and completed by the customer. Following licensing and accreditation standards and requirements, changes to the program that may have taken place after the customer enrolled could not have affected the customer.The customer graduated with an Associate in Specialized Business degree in April 2007 from the Business Administration-Management program at YTI Career institute-York. Her employment in the field of instruction was verified on April 23, 2007 by our Career Services Department. However, as stated in the YTI Career Institute Consolidated Catalog, ‘Alumni are offered life long career assistance, which includes the opportunity to attend career fairs and skill update workshops and the ability to audit courses included in the program from which they graduated, if space permits," Career fairs vary at each offering, depending on employer availability. To learn more about out Alumni Services, the customer is encouraged to contact the Pam S[redacted], Regional Director of Career Services at ###-###-####.  After the review of the customer's statement, YTI published policies, and licensing and accreditation standards and requirements, YTI Career institute does not side with the listed outcome/settlement requested.Thank you for the opportunity to respond to the statement, if additional information is needed, please contact Tonaya S[redacted] at ###-###-#### or [redacted].
Sincerely,
Susan V[redacted]
Regional Director of Education-Pennsylvaniacc: Adrienne S[redacted]

December 27, 2016   [redacted] The Revdex.com 1411 K St. NW, 10th Floor Washington, DC 20005-3404   Dear [redacted]:   Kindly accept this notification that YTI Career Institute-Lancaster has received the complaint filed on December 14th, 2016 by [redacted]....

  At this time, we are unable to respond to the Revdex.com about the nature of this complaint due to FERPA (Family Education Release Privacy Act) regulations. FERPA is a Federal law that protects the privacy of student education records. We are currently sending [redacted] the appropriate FERPA release form so we may release information to Revdex.com, a third party. Once the form is correctly completed with signature from [redacted], we will be happy to release details regarding the student’s allegations and individual situation.   In the future, please email all complaints to our updated contact, Ms. Adrienne S[redacted]@yti.edu, for quicker response.   If you require any additional information, please contact Jen P[redacted] at ###-###-#### or [redacted]@yti.edu.   Respectfully,   Adrienne S[redacted] Vice President of Operations and Education - PA Tell us why here...

This Company does not care AT ALL about their Students. Specifically Thomas Steele.
Their Veteran's Affairs Department doesn't exist.This is a MAJOR problem for the veterans who attend here and especially prospective student veterans. They have messed up several confirmed B.A.H./Veteran Benefits since I have started here.
If you try to reason with them on several levels they will not. They will blatantly ignore the calls of ENTIRE classroom's complaints.
Contrary to their slogan/mission statement they only care about the teachers and the administration's feelings not their students.

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
 Complaint: [redacted]
I am rejecting this response because:
nobody would have kept track of dates and times of contacts this is a ridiculous request to ask of anyone with a complaint.  I have called at least 10 times the year I graduated and several times there after. No also called last year.  The fact is YTI has not held to their agreement and I also want to bring up the fact that the instructors laughed in our faces when we wrote down the amount we thought we could make with our degree.  Even small amounts.  And lets not forget the fact that my degree isn't even good enough for YTI to hire me in admissions.  Which was within the last 2 years.  Do you keep track of all your phone calls and applications didn't think so.  I'm still standing by my request.
Regards,
[redacted]

Thank you for your correspondence dated August 13, 2017 and received August 14, 2017 regardingcomplaint ID [redacted] YTI Career Institute (YTI) appreciates the chance to respond. It isconfirmed that the customer attended YTI Career Institute – [redacted]. The customer’s enrollmentbegan on May 2,...

2016 and her last date of attendance was April 24, 2017, which is also thecustomer’s graduation date.Although the customer graduated on April 24, 2017, she had a balance due to YTI at that time of$1481.62. Subsequent to the customer’s graduation, YTI received a payment of $1833.33 from the[redacted] on June 16, 2017; this payment resulted in a credit balanceof $351.71 due to the customer. After reviewing the customer’s statement and her YTI records, YTIhas processed a check ([redacted] for $351.71) for this refund today and it has been sent to thecustomer via [redacted] The customer should receive therefund check shortly and can track its progress utilizing the tracking number provided.Thank you for the opportunity to respond to the statement. If additional information is needed, pleasecontact Adrienne S[redacted]
[redacted]

I attended yti , Lancaster campus in 2007, for Thier pastry arts program .. I asked the counselor if we would get cake decorating , wedding cake experience , since this was the main reason I was going for this program . He insured me I would get plenty of experience... we had 1 day of cake decorating , no wedding cake assembly at all... our first semester we had one teacher , we mostly was put in the computer room to entertain ourselves, when we complained asked for part of our tuition back they simply decided to give us 2 or 3 free books..... I paid 22000. For 2 free books, ended up working in a grocery store part time . After I graduated for 8.00 an hour .. worst mistake of my life

It is confirmed that the customer attended YTI Career Institute – York.  The customer’s first day of attendance was 10/24/16 and last date of attendance was 4/3/17, at which time the customer withdrew from our institution.  The VA Chapter 33 benefit payment the customer references in the...

complaint was a tuition payment for the subsequent term, which had a start date of 4/26/17; the certification for that VA payment for the 4/26/17 term was entered prior to the customer withdrawing from school on 4/3/17 and as such, that payment was posted to the customer’s account on 4/17/17.  That payment was identified as an amount to be refunded to the VA and YTI notified the VA of the cutomer's withdrawal status on 4/26/17.  It should be noted that YTI’s notification to the VA regarding the customer’s status change was done in a timely fashion; in accordance with VA’s School Certifying Official procedures, the school has up to 30 days to report changes to a student’s enrollment status to the VA, and our notification was made within 23 days.  At this time, YTI is awaiting receipt of a VA School Debt letter from the VA; upon receipt of that letter, YTI will then return the funds to the VA.  Please be advised that YTI cannot return funds to the VA until we receive the VA School Debt letter.  This may take up to 30 days from the 4/26/17 notification date to process.