Yurbuds, LLC

Initial Business Response / [redacted] (1000, 7, 2016/01/06) */ I have attempted to contact Mr [redacted] several times via e-mail and phone and have yet to get in contact with himI have offered to give Mr [redacted] a $credit towards any JBL product that we would send out under warranty and expedite the shippingI am awaiting for his reply

We have reached out to the customer and offered to send them a complimentary $yurbuds or JBL product for the inconvenience and are awaiting for their replyUnfortunately, Customer Service has no control on what products get sold to certain retailers that have expired promotions or surveysAnd
we do not have access to coupon codes that take $off products to accommodate the customer with

Final Consumer Response /* (2000, 7, 2016/02/09) */
Received an email they are replacing my parts. I am satisfied. They were just slow in the initial response.

Initial Business Response /* (1000, 7, 2016/01/06) */
I have attempted to contact Mr. [redacted] several times via e-mail and phone and have yet to get in contact with him. I have offered to give Mr. [redacted] a $150 credit towards any JBL product that we would send out under warranty and expedite the...

shipping. I am awaiting for his reply.