Z-4 Enterprises, Inc. Reviews (1)
Z-4 Enterprises, Inc. Rating
Description: Farm Equipment
Address: Hwy 68 N, Alcalde, New Mexico, United States, 87511
Phone: |
Show more...
|
Web: |
www.rioarriba.com
|
Add contact information for Z-4 Enterprises, Inc.
Add new contacts
Review: When purchasing a tractor, I was promised a front-loader cutting edge to be included. It would be available for pick-up in three weeks from the purchase date, as was the verbal promise and a business card signed by Manager, [redacted]. It has been over ten weeks. Each time I call [redacted], he gives me another excuse as to why he cannot provide this item. He said he would call with news about delivery of the item to my ranch, and never did. I have been extremely patient and, I believe, understanding. At this point, I am under the impression that he never intends to honor his commitment.Desired Settlement: I want the part. I want it delivered to me at no charge. The item must be complete and correct item with mounting bolts, delivered to my ranch.
Business
Response:
To whom this may concern:
[redacted] emailed us and we responded that the company did not have implement in stock. We advised him that we have tried other companies and had no luck.
[redacted] came into our business this afternoon and picked up his part. This situation had been taken care of and problem was a result of the part being on backorder.
We apologized to [redacted] for the inconvenience this has caused him.
If you have further questions, please feel free to contact us.
Thank you.
Sincerely,
Secretary
Consumer
Response:
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,