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Z-Best Roofing

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Z-Best Roofing Reviews (3)
At this time, I have not been contacted by Z Best Home Improvements regarding complaint ID [redacted].

Review: Hired company to replace roof. This they did, then company suggested that gutters and litters be replaced. This they did. However, there were 2 mishaps, both of which were incurred as a result of the company's lack of oversight. The first resulted in damage to a sprinkler head, the second resulted in loss of a rain sensor attached to the original gutters. I paid $137. to replace the sprinkler head. I will receive a bill in the spring, 2015 to replace the rain sensor. Z Best was contacted on more than one occasion regarding the damage. [redacted], the [redacted], promised to reimburse me for the loss. He has not. Beware when hiring this company. The bravado up front is very persuasive. The follow-up doesn't exist.Desired Settlement: Retribution.

Review: HEALTH ISSUE: ROOF WATER LEAKS INTO LIVING ROOM AFTER REPAIR AND AFTER A SECOND TRIP FROM CONTRACTOR TO REPAIR ORIGINAL REPAIR HE PERFORMED. ROOF STILL LEAKS INTO ROOM.Hired contractor to repair room on 4/*/14. Repairs were performed for $1500.00 and paid contractor in cash but a few days later it rained and roof still leaked. Called contractor and he returned a few days later to re-repair flat roof. A few days later after his second repair job roof was still leaking and we called him again. He did not return messages but did answer finally on 4/** and promised to come the next day and do repairs himself rather than have a worker do them. He said he had been in ** on vacation. He never showed. Numerous messages were not returned. Due to concern about the leak, we called 2 other contractors and got 2 estimates on April ** and **. Both contractors advised us the Z Best repairs were poorly done, did not have flashing, and rubber roof was not affixed properly. Both stated new Z Best roof and now the one below has to be removed. We hired a contractor and he is coming May * to perform repairs. On April ** Z Best contractor called, saying he has been on vacation in ** and wanted to know what our problem was. We reminded him he had promised to return to repair for a third time and had not. Told him since he had not returned calls and roof still leaked we hired another contractor. He hung up.Desired Settlement: refund for an improperly performed job. We will have new contractors take pictures for the record, and have pictures of the leak inside the house.



At this time, I have not been contacted by Z Best Home Improvements regarding complaint ID [redacted].


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Address: 160 Manor Ave SW, Concord, North Carolina, United States, 28025-5710


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