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Z L Computers

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Z L Computers Reviews (3)

Please AVOID this business at all costMichael is a janky computer "repair" boy He promised to order a new screen for my [redacted] he said it was coming from Hong Kong and it would take 2weeks.I left a 60$deposit which he never stated it was non-refundablemonths later I inquired about when it would be hereMichael began to grow very defensive and agitated by my inquiries and never provided a solid answer as to when it would come inAfter further inquiry with the company thay made the phone I found out thay the screen is connected to the motherboard and therefore the screen was not sold separately lolI guess thats why it was ordered from "Hong Kong" welp needless to say michael decided he would not give me my money back and I never seen the screenDo not deal with this janky computer business

Please AVOID this business at all cost. Michael is a janky computer "repair" boy. He promised to order a new screen for my [redacted] he said it was coming from Hong Kong and it would take 2weeks.I left a 60$deposit which he never stated it was non-refundable. 2 months later I inquired about when it would be here. Michael began to grow very defensive and agitated by my inquiries and never provided a solid answer as to when it would come in. After further inquiry with the company thay made the phone I found out thay the screen is connected to the motherboard and therefore the screen was not sold separately lol.. I guess thats why it was ordered from "Hong Kong" welp needless to say michael decided he would not give me my money back and I never seen the screen. Do not deal with this janky computer business.

Review: On 2/23/15 I went into inquire about repairing the broken screen on my [redacted]. Per [redacted] the digitizer replacement screen and replacement/repair would be 60.00 I left him with a deposit of 30.00 and he promised to have it within 2 -4 weeks with a due date of 3/25/15 and no indication on the deposit being non-refundable. after leaving the shop immediately [redacted] called me and told me the repair/part would cost 90.00$ which discomforted me but I was still willing to mover forward. I had been in contact with [redacted] throughout the waiting period and he advised that he didn't know what was taking so long as it was coming internationally and he apologized for the delay numerous of times. The first week of April I called and now inquired about a refund as it was taking way too long for the piece to come in and at this time I obtained a new phone and was no longer willing to wait. I called [redacted] and expressed that I was now interested in a refund again he apologized and avoided discussing a refund but instead stated he will see when it will be here. On april 6 th [redacted] LVM about the part I called back he stated it arrived. I advised that I was not interested anymore but to let me think it over for a couple of days. I decided that I didn't need the part , it took longer than promised and that I already had a phone so on 4/15/15 I went in for a refund [redacted] whom I never met before now states that I just missed [redacted]. He calls him on the cell phone at which [redacted] states I can't be refunded to my surprise as there was never a discussion of the deposit being non -refundable. Again on April 16 th I went back to request refund from [redacted] again now in person [redacted] advised that he is not going to be refunding as he shouldn't have to eat the cost of having the part shipped here. again I advised [redacted] with my receipt in hand that no where in-store or on my receipt does it state a deposit, return or shipping policy so therefore there should be no problem with the refund again HE REFUSED!!Desired Settlement: I want to be refunded for the deposit that I put down on the phone of 30.00$

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Description: Computers - Service & Repair

Address: 1061 Huntingdon Ave, Waterbury, Connecticut, United States, 06704-1402

Phone:

+1 (203) 568-0381
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Website:

zlcomputers.com


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