Dear Dispute Resolution Team, We received the customer order on 23rd Aug and we shipped the order to the customer the next day of receiving order confirmationHowever, we got an update from the shipping company that the order seems to have been lost in transit since it wasn't delivered by the due dateHence, in order to resolve the issue we have already processed full refund to the customer on 20th AugThis is a rare incident and we sincerely apologize for the inconvenience caused to the customer for this orderRegards, Vincent
[A default letter is provided here which indicates your *cceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , *nd find that this resolution would be satisfactory to me
Dear Team,We sincerely apologize for the inconvenience caused to you for this orderWe have now received the item back to our warehouseHence we have processed full refund for this orderThe customer will receive refund notification soon from website and it would be credited to your account in few daysRegards,George
Dear Team,Thanks for your email*s per customer request, we have now processed partial refund of $ for shipping charges on the orderThe customer will get notification *bout refund in *bout two hours *nd it would take *bout days for credit card to put money back in the customer's *ccount.We hope that we have finally resolved the complaint *s per complete satisfaction of the customer.Regret the inconvenience caused.You may *lways call us *t [redacted] if you need help with this.Regards,George *
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
To the Revdex.com:
I have reviewed the response made by the business in reference to complaint ** ***, and find that this resolution would be satisfactory to me Thank you for your attention to and assistance with consumer complaints
I had a great experience My shipping was covered on an as see on TV product, and my order came within the business week I however did not receive much information on my package, which was worrisome at first But I received an email with my tracking number after a couple days and my package arrived around two days later All in all, I'm a happy customer
Revdex.com:
This letter is to inform you that I decided to give away my product and do not need to return it please close complaint, filed on 6/23/6:29:PM and assigned ID ***, but leave it as NOT satisfied.
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, *nd have determined that this proposed *ction would not resolve my complaint The response from Zabiva totally disregards the fact that they ran out of stock for the watch *nd did not refund me for the shipping charge of that watchThe "goodles will" offer of dollars does not equal that *mount. TThe *ttached receipt shows that there was *lso no charge to ship the watch that I did receive, yet they charged me for shippingMy initial request still standsI *m not happy with being charged shipping for *n item I did not receive, *long with paying shipping on *n item that had FREE shipping
[Provide details of why you *re not satisfied with this resolution.]
Regards,
Dear Revdex.com Specialist Team,Buyer Order # ***Placed *n order for quantities of Invicta Men's *** *** *** *** *** *** *** *** *** Total Order *mount $Our prices *re fixed before salesWe shipped the order from our warehouse *nd delivered it to the
shipping *ddress provided on the order form*s we were out of stock for this item hence we issued refund on quantity*s the customer received invoice with the different pricing then it might be possible that the invoice was misprinted or old or else the price we paid to our supplierOur livelihood is depend upon this business*s * responsible seller *nd towards customer satisfaction we *re willing to offer $for goodwill gesture. Please check with the customer if this is *cceptable, so that we can *ct *ccordingly. We kindly request you to please close this complaint *nd do not hold us responsible for this *s we delivered the item within timely fashion.Regards,Richard
Dear Dispute Resolution Team,
We received the customer order on 23rd Aug and we shipped the order to the customer the next day of receiving order confirmation. However, we got an update from the...
shipping company that the order seems to have been lost in transit since it wasn't delivered by the due date. Hence, in order to resolve the issue we have already processed full refund to the customer on 20th Aug. This is a rare incident and we sincerely apologize for the inconvenience caused to the customer for this order.
Regards,
Vincent
[A default letter is provided here which indicates your *cceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], *nd find that this resolution would be satisfactory to me.
Dear Team,We sincerely apologize for the inconvenience caused to you for this order. We have now received the item back to our warehouse. Hence we have processed full refund for this order. The customer will receive refund notification soon from website and it would be credited to your account in few days. Regards,George
Dear Team,Thanks for your email. *s per customer request, we have now processed partial refund of $ 17.90 for shipping charges on the order. The customer will get notification *bout refund in *bout two hours *nd it would take *bout 2 days for credit card to put money back in the customer's *ccount.We hope that we have finally resolved the complaint *s per complete satisfaction of the customer.Regret the inconvenience caused.You may *lways call us *t [redacted] if you need help with this.Regards,George *
Dear Team, Thanks for notifying us regarding the complaint. As per our records, we have already provided a prepaid return label to return the item as per request from the customer on Apr 25. The customer informed us that the item is returned on Apr 29. Since it was a weekend, we have informed...
the customer that once the return is confirmed by our warehouse, we would be glad to issue full refund for this order.We appreciate your patience and co-operation.Regards,George
Dear Dispute Resolution Team,We received the customer order on 23rd Aug and we shipped the order to the customer the next day of receiving order confirmation. However, we got an update from the shipping company that the order seems to have been lost in transit since it wasn't delivered by the due...
date. Hence, in order to resolve the issue we have already processed full refund to the customer on 20th Aug. This is a rare incident and we sincerely apologize for the inconvenience caused to the customer for this order.Regards,Vincent
Dear Dispute Resolution Team, We received the customer order on 23rd Aug and we shipped the order to the customer the next day of receiving order confirmationHowever, we got an update from the shipping company that the order seems to have been lost in transit since it wasn't delivered by the due dateHence, in order to resolve the issue we have already processed full refund to the customer on 20th AugThis is a rare incident and we sincerely apologize for the inconvenience caused to the customer for this orderRegards, Vincent
[A default letter is provided here which indicates your *cceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , *nd find that this resolution would be satisfactory to me
Dear Team,We sincerely apologize for the inconvenience caused to you for this orderWe have now received the item back to our warehouseHence we have processed full refund for this orderThe customer will receive refund notification soon from website and it would be credited to your account in few daysRegards,George
Dear Team,Thanks for your email*s per customer request, we have now processed partial refund of $ for shipping charges on the orderThe customer will get notification *bout refund in *bout two hours *nd it would take *bout days for credit card to put money back in the customer's *ccount.We hope that we have finally resolved the complaint *s per complete satisfaction of the customer.Regret the inconvenience caused.You may *lways call us *t [redacted] if you need help with this.Regards,George *
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
To the Revdex.com:
I have reviewed the response made by the business in reference to complaint ** ***, and find that this resolution would be satisfactory to me Thank you for your attention to and assistance with consumer complaints
I had a great experience My shipping was covered on an as see on TV product, and my order came within the business week I however did not receive much information on my package, which was worrisome at first But I received an email with my tracking number after a couple days and my package arrived around two days later All in all, I'm a happy customer
Revdex.com:
This letter is to inform you that I decided to give away my product and do not need to return it please close complaint, filed on 6/23/6:29:PM and assigned ID ***, but leave it as NOT satisfied.
Regards,
*** ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, *nd have determined that this proposed *ction would not resolve my complaint The response from Zabiva totally disregards the fact that they ran out of stock for the watch *nd did not refund me for the shipping charge of that watchThe "goodles will" offer of dollars does not equal that *mount. TThe *ttached receipt shows that there was *lso no charge to ship the watch that I did receive, yet they charged me for shippingMy initial request still standsI *m not happy with being charged shipping for *n item I did not receive, *long with paying shipping on *n item that had FREE shipping
[Provide details of why you *re not satisfied with this resolution.]
Regards,
Dear Revdex.com Specialist Team,Buyer Order # ***Placed *n order for quantities of Invicta Men's *** *** *** *** *** *** *** *** *** Total Order *mount $Our prices *re fixed before salesWe shipped the order from our warehouse *nd delivered it to the
shipping *ddress provided on the order form*s we were out of stock for this item hence we issued refund on quantity*s the customer received invoice with the different pricing then it might be possible that the invoice was misprinted or old or else the price we paid to our supplierOur livelihood is depend upon this business*s * responsible seller *nd towards customer satisfaction we *re willing to offer $for goodwill gesture. Please check with the customer if this is *cceptable, so that we can *ct *ccordingly. We kindly request you to please close this complaint *nd do not hold us responsible for this *s we delivered the item within timely fashion.Regards,Richard
Dear Dispute Resolution Team,
We received the customer order on 23rd Aug and we shipped the order to the customer the next day of receiving order confirmation. However, we got an update from the...
shipping company that the order seems to have been lost in transit since it wasn't delivered by the due date. Hence, in order to resolve the issue we have already processed full refund to the customer on 20th Aug. This is a rare incident and we sincerely apologize for the inconvenience caused to the customer for this order.
Regards,
Vincent
[A default letter is provided here which indicates your *cceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], *nd find that this resolution would be satisfactory to me.
Dear Team,We sincerely apologize for the inconvenience caused to you for this order. We have now received the item back to our warehouse. Hence we have processed full refund for this order. The customer will receive refund notification soon from website and it would be credited to your account in few days. Regards,George
Dear Team,Thanks for your email. *s per customer request, we have now processed partial refund of $ 17.90 for shipping charges on the order. The customer will get notification *bout refund in *bout two hours *nd it would take *bout 2 days for credit card to put money back in the customer's *ccount.We hope that we have finally resolved the complaint *s per complete satisfaction of the customer.Regret the inconvenience caused.You may *lways call us *t [redacted] if you need help with this.Regards,George *
Dear Team, Thanks for notifying us regarding the complaint. As per our records, we have already provided a prepaid return label to return the item as per request from the customer on Apr 25. The customer informed us that the item is returned on Apr 29. Since it was a weekend, we have informed...
the customer that once the return is confirmed by our warehouse, we would be glad to issue full refund for this order.We appreciate your patience and co-operation.Regards,George
Dear Dispute Resolution Team,We received the customer order on 23rd Aug and we shipped the order to the customer the next day of receiving order confirmation. However, we got an update from the shipping company that the order seems to have been lost in transit since it wasn't delivered by the due...
date. Hence, in order to resolve the issue we have already processed full refund to the customer on 20th Aug. This is a rare incident and we sincerely apologize for the inconvenience caused to the customer for this order.Regards,Vincent