Zaja Musical Products Reviews (1)
Review: I purchased some products from Zaja back on October 26, 2014 and the transaction went through, but I have still not received my product. The company's policy states that the customer should allow 2-4 weeks for shipping. Now it is April 1 and the time I have been waiting has exceeded that time frame. My band director and I attempted to contact Zaja numerous times through phone and through email, but have gotten nothing in return except an automated email , and no response with phone calls. I attempted to first contact Zaja on November 26, being somewhat concerned that my product had not arrived. I received nothing but an automated message telling me to wait 2-4 weeks for delivery. It had already exceeded that time frame. I remained patient then once again made another attempt on December 1, but I got the same response. We have been doing this multiple times a month without anything useful in return.Desired Settlement: I would just like my order to be delivered to me because it has now been 5 months. If that is not possible anymore at this time, I would like to at the least get a refund of the money that I spent. I would also like some acknowledgement from the company.