Zandale Terrace Apartments

It's unfortunate that our clients are upset regarding the final pricing of their projectThat being said, several changes to the original proposal were either necessary and/or requested by the clients during the installation process, which they were fully aware ofPer the contract, which is
provided to every client, "Country Gardens will make reasonable efforts to complete the Contract as designedCircumstances may arise beyond the control of Country Gardens that may prevent construction of the Contract exactly as plannedCG will make reasonable efforts to minimize this impact on the design and constructionCustomer acknowledges this possibility and accepts the action Country Gardens will take to minimize the potential change in designIf Customer wishes to change any part of the installation after this agreement is signed, but prior to commencement of installation, which results in additional material or labor costs for Country Gardens or results in delays in the completion of the Contract, said costs will be added to the remaining balance of the Contract and billed as part of the original ContractAny changes in the design or Contract, whether the changes result in additional time, cost, or neither, must be made in writing and signed by both parties, using a Change Order Form, although not always necessary and homeowner may not be present during this we try to follow change ordersCost and unforeseen obstacles can arise and change cost of final projectsCountry Gardens does not provide receipts or profit and loss statements for customers." Country Gardens has made every attempt to amicably resolve this issue with the clients, as full payment was expected for the additional work performedThe client has refused to provide the remaining balance of $As such, they were informed that should payment not be received in a timely manner, legal action would be necessary, unfortunatelyFurther, as per our contract, with regards to warranty of all work, "Warranties are honored on paid in full invoices and upon receipt of final payment....No warranties will be issued until full payment is received." Again, it is unfortunate that the clients are upsetCountry Gardens would be willing to discuss any resolution which is considered fair for both partiesWe propose the clients pay 50% of the remaining balance, equal to $2808.77, within days of this responseIn addition, Country Gardens will honor the contractual agreement regarding warranties of said products/work, and will void the assessed interest on the unpaid balance (1.5%/month, per contract)If the clients do not agree to our proposal, we will have no choice but to seek further legal action for the remaining balance
Sent on: 9/7/8:10:PM
Sent by: