Zany Zoo Pets Llc

The relationship between us and our customers are very important and we work to provide excellent customer service during unfortunate circumstances as well as take any opportunities we are provided with to re-establish the bond of trust. While we do our best to ensure that every animal we sell
is healthy and happy, we are not perfect and we occasionally will miss something. This was the unfortunate case presented with this ball python. It is for rare and unfortunate circumstances like this we have a happiness and health guarantee. In our attempts to work with the customer and offer excellent customer service, we offered to extend the store credit, which usually has a three month expiration date, to six months. They have, since filing this complaint, come in and received and used the store credit offered

The relationship between us and our customers are very important and we work to provide excellent customer service during unfortunate circumstances as well as take any opportunities we are provided with to re-establish the bond of trust. While we do our best to ensure that every animal we sell
is healthy and happy, we are not perfect and we occasionally will miss something. This was the unfortunate case presented with this ball python. It is for rare and unfortunate circumstances like this we have a happiness and health guarantee. In our attempts to work with the customer and offer excellent customer service, we offered to extend the store credit, which usually has a three month expiration date, to six months. They have, since filing this complaint, come in and received and used the store credit offered